Member since : | 23 Apr 2012 |
Manually reviewed : | 10 Apr 2018 |
Last updated : | 30 Oct 2024 |
283 | ||
7 | ||
0 | ||
0 | ||
0 |
Laptop needed some attention tuck to Ben and he said that he would look at it and said to come back in a couple of hours and it would be ready. So got it back the same day. Had a little problem with it when got it home tuck it back the next day and he fixed it while I waited service was very good. Will use him again if I have to.
I'd previously contacted Ben about a broken hard drive. He lived up to his name of File Genie as he was able to restore all the information I thought was lost for ever, much to my relief. More recently, Ben came out to me to sort some email issues out, and to look at my iTunes. I have no hesitation at all in recommending Ben and File Genie to anyone having IT issues. He is prompt, easy to deal with, pleasant, straight-talking and respects privacy (e. G. Passwords etc. ), plus he doesn't blind you with IT jargon. A pleasure to deal with. .
Excellent Service and extremely knowledgeable about computers and IT software. I have used Ben's services a number of time and he has always been professional and provided an excellent service. His knowledge around IT software is excellent. Also, gave us advice on what IT equipment to purchase for my business, and then transferred over all of the data, including antivirus software from one business laptop to another. He was on hand when I had a couple of initial problems and I would definitely recommend his Services. .
Ben Hemp, who runs the business, is a friendly, knowledgeable, chap, who offers a very comprehensive repair, servicing, and computer building facility. He completed a major repair and clean on my desktop the same day I took it in. Charges are very reasonable. I'd use FileGenie again without hesitation. Highly recommended.
Absolute top notch service, both in respect of guidance as to what to do (or not to do) regarding equipment, along with actual hands-on fixing of specific problems with hardware and software. Fast and timely, along with an easy to access for drop off and pick up of repaired PC. Helped to get my PC back up and running pdq. Would unhesitatingly use again and recommend. .
File Genie set up my new computer and transferred old data work both on and off site. I was very pleased with the work which was carried out in a very professional, helpful and courteous manner. I would have no hesitation in recommending this company. professional.
Ben arrived on time, very professional and friendly. Very knowledgeable, provided advise and recommendations. We had 2 computers that we wanted to remove all informations so that they can be given to Afghan refugees, Ben didn’t charge us for this work as he wanted to do his share of helping. I would definitely recommend Ben to businesses and non business computer work.
At short notice, Ben came and picked my computer up. Within a few days he brought it back in full working order even though its old. I am so happy I chose File Genie, as my computer just would not go on. That same evening he picked it up. , no problems. And at a very reasonable price. I will certainly be using him again. Thank you Ben. You are a Genius!