File Genie

Laptop needed some attention tuck to Ben and he said that he would look at it and said to come back in a couple of hours and it would be ready. So got it back the same day. Had a little problem with it when got it home tuck it back the next day and he fixed it while I waited service was very good. Will use him again if I have to.

I'd previously contacted Ben about a broken hard drive. He lived up to his name of File Genie as he was able to restore all the information I thought was lost for ever, much to my relief. More recently, Ben came out to me to sort some email issues out, and to look at my iTunes. I have no hesitation at all in recommending Ben and File Genie to anyone having IT issues. He is prompt, easy to deal with, pleasant, straight-talking and respects privacy (e. G. Passwords etc. ), plus he doesn't blind you with IT jargon. A pleasure to deal with. .

My laptop wouldn't boot up and Ben fixed the problem and had my laptop ready the next day. He was very friendly and efficient and I recommend him highly.

I took my sons PC to Ben, who provided a fantastic service and took time to explain everything to me. I highly recommend Ben and will definitely be using him again. Thanks Ben.

Excellent Service and extremely knowledgeable about computers and IT software. I have used Ben's services a number of time and he has always been professional and provided an excellent service. His knowledge around IT software is excellent. Also, gave us advice on what IT equipment to purchase for my business, and then transferred over all of the data, including antivirus software from one business laptop to another. He was on hand when I had a couple of initial problems and I would definitely recommend his Services. .

First class help with ancient HP laptop, Cannot sing praises higher for friendly expert service and advice. Only suggestion, you should charge more for your services Ben!

Ben Hemp, who runs the business, is a friendly, knowledgeable, chap, who offers a very comprehensive repair, servicing, and computer building facility. He completed a major repair and clean on my desktop the same day I took it in. Charges are very reasonable. I'd use FileGenie again without hesitation. Highly recommended.

Once again I must thank Ben for his excellent attention to my request to sort out my computer and tablet. He always turns up trumps. Thanks to Ben. I never hesitate to recommend him,.

Absolute top notch service, both in respect of guidance as to what to do (or not to do) regarding equipment, along with actual hands-on fixing of specific problems with hardware and software. Fast and timely, along with an easy to access for drop off and pick up of repaired PC. Helped to get my PC back up and running pdq. Would unhesitatingly use again and recommend. .

File Genie set up my new computer and transferred old data work both on and off site. I was very pleased with the work which was carried out in a very professional, helpful and courteous manner. I would have no hesitation in recommending this company. professional.

Nice to find a local efficient supplier able to promptly deal with a computer hardware issue.

I was very happy with Ben's work. Good knowledge, very helpful and fairly priced.

File Genie fixed an issue with my laptop, very quickly, at short notice and at a great price would recommend it to anyone who needed any help with any tech related issues.

Had problems with my laptop , Filegenie had a look and diagnosed the problem quickly and ordered the parts ! Back with me in a couple of days. Great service and a helpful and professional company!

Ben arrived on time, very professional and friendly. Very knowledgeable, provided advise and recommendations. We had 2 computers that we wanted to remove all informations so that they can be given to Afghan refugees, Ben didn’t charge us for this work as he wanted to do his share of helping. I would definitely recommend Ben to businesses and non business computer work.

At short notice, Ben came and picked my computer up. Within a few days he brought it back in full working order even though its old. I am so happy I chose File Genie, as my computer just would not go on. That same evening he picked it up. , no problems. And at a very reasonable price. I will certainly be using him again. Thank you Ben. You are a Genius!

Knowledgeable, speedy, first rate service! Thanks again Ben….

Very professional with straightforward explaining and a prompt repair…. Thank you.

Great service - from painfully slow laptop, to a new hard drive, and now a super slick and fast machine in less than 48hrs.

Helped us out at very short notice and did the job in very good time. And the priced charged was very reasonable. Would highly recommend .