Member since : | 2 Jul 2010 |
Manually reviewed : | 29 May 2019 |
Last updated : | 26 Jan 2020 |
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Initially I thought the product/service would impress as the price was ok and the order taker very keen. However, the mugs were not satisfactory - on some, the image was upside down, and on all, a portion of the red student picture was missing. Replies to my queries were now much slower. I had circulated the mugs and they wanted them all recalled to even discuss any sort of refund. I eventually secured an email from a manager confirming I would get a refund, only for them to double back the next day and to insist again on something I could not deliver - photos of the mugs grouped together to show how many were affected. My last email contact from them just before Christmas said they would refund me for 2 mugs. To this day they have not even done that and everything has gone quiet. Considering the name of this company I would have thought getting branding right would be top of the list for service provision but sadly it is not. I cannot recommend this business because when things don't go to plan, they try to avoid resolving things.Moreexpand_more
Had 300 bags made for a conference we are attending this week, really happy with both the service and the overall product! Amy was really helpful and answered all my queries promptly and I will definitely be using Everything Branded again in the future.
Many thanks to you all for your help, generosity and speed of response. Your product will be travelling to the wilds of Nepal and although the pens are above all functional, I am sure that also the myriad of body colours will also delight the children. Kind regards. Mike. PS. I may be able to add a photo on my return.
Jake Lindsay was incredibly helpful when I needed to place an order with a very tight time-frame. He responded very quickly and made sure I was able to order exactly what I needed. The goods were delivered ahead of schedule, and were of a good quality.
I would Highly Recommend this Company to Anyone who is looking for a fast, good Value for Money and very Reliable Company. Paul and the team know how to make any Idea turn into a Wonderful Outcome. I found this Company very Approachable, very honest and easy to get along with from the word go. I feel by Choosing this company you wont Regret it.
The customer service was excellent. I was kept well informed throughout. I was very happy with the product quality and it arrived much earlier than expected. I would definitely use this company again in the future.
The customer service has been great from start to finish, the products got turned around quick and I found the prices very competitive and I will be using EverthingBranded for my future requirements.
I recently ordered a batch of branded pens through Everything Branded and was very pleased with the level of service and the quality of the product. My main correspondent was Ross Anderton, who was helpful and efficient. I would recommend this company to others.
We order promotional items from Everything branded quite regularly and the service from John is always friendly and helpful. We will continue to purchase.
We are using Everything Branded in all aspects of our fundraising business and can honestly say the service from Paul, Jenny, James and Vicki has been nothing short of terrific! Great value for money, quality and reliable service, and when thing out of their control do go slightly wrong, they do everything within their powers to help the customer out…Simply put, look no further. Steve Cooke. MD Sports N Stripes Ltd.
Everything Branded lived up to their name. They had a very wide range of promotional items to choose from, and once we had selected the items we wanted they were able to supply the branded items very quickly at a great price. Very impressive service and will be using them again for our promotional items. Gayle from Armson Electrical Services Ltd.
This was my first experience of using 'Everything Branded' and I'm glad I chose them over other companies. You never know quite what you're going to get when you choose a company at random from a google search, but Paul and his team were excellent. They kept me fully informed, rang me immediately the order was placed, sent proofs promptly and carried out the work swiftly and efficiently. Not like a huge, anonymous companay, I felt that they knew who I was when I rang them. They answered my queries and delivered a nice product on time. I would use them again.
Excellent, fast and efficient service even for a smaller order! Products looked great and are of good quality. They have bend backwards to meet all our personal product and timing needs and was willing to negotiate compensation after a misunderstanding from their side. Thank you for great service! 4-Africa team.
This was the first time using 'Everything Branded' and service was first class. Prompt e-mail and phone calls and delivered two days earlier than expected. The best wristbands we have used to date for our branding and I have no hesitation in commending them to you.