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Member since :
14 Nov 2007
Manually reviewed :
19 Jul 2008
Last updated :
21 Jul 2023
About Doctor Espresso Ltd
Established in 2007, Doctor Espresso Ltd has dozens of satisfied customers in the repair, service and maintenance of coffee machines. Doctor Espresso engineers have worked for more than 20 years, with the focus on providing the best to the clients throughout London. The company is situated in Fulham (London).
Doctor Espresso Ltd has a satisfied group of customers, situated in and around London, including BAR ITALIA (Soho), Solea` (Fulham), Wine Bar ( Chelsea), Pied A Terre (Charlotte Street), BRINKLEYS (Chelsea), Trobadour(Brompton Road), Aran Cateres (City), Costa Coffee (ST James).
The company is managed by Vanessa Lancellotti and Russell Kerr who have been focusing on the coffee machines sector for many years. Having previously worked for Espresso Mac Ltd and Intermezzo Ltd, the directors are experienced enough to manage the company.
Doctor Espresso repaired our Fracino coffee machine within an hour. Before asking me to bring the machine in, he talked me through all the areas to check just in case we could solve the problem on the phone. Brilliant, expert service!
I had a really professional and knowledgeable advice and guidance from Doctor Espresso over the phone yesterday. I was having troubles with fitting new pressure switch but with help of Doctor Espresso it was very easy. Thank a lot again.
I use Dr Espresso for all my restaurants in London. He is fast responsive and always on time. I have used lots of engineers in the past and his workmanship is second to none. All of this comes at a fair price and he will always work round your needs. Nice guy and great company. *****.
My Alessi Coban espresso machine needed repair as the pump had a fault. Alessi no longer support this model and it was hard to find anyone to fix it. Fortunately Russell at Dr Espresso was willing and able to bring my machine back to life. The repair was prompt and the price (£120) reasonable compared to the cost of replacing the machine. I am happy to recommend Dr Espresso.
I was most impressed by the high quality services of Doctor Espresso. My machine has been put to full servicing with a very ample attention to every single detail. I would recommend Dr Espresso for anyone with coffee machine worries, in London and nationwide. I also received a very exceptional customer support before and after my servicing had been carried out. I rate Dr Espresso as 10/10.
I was so impressed with Doctor Espresso - it's rare that you ring a company and within one day they've visited and repaired the equipment - and on a saturday morning! And at a very reasonable price! And with a great attitude. I would recommend them to anyone.
Mr. Russel he is a doctor for the coffee machines. He is very good and honest in his service, he will help you to save money. Every thing is exceptional products/service and the way he explains the problem. Our machine was bit old but he has great knowledge. We will always use doctor espresso, i think he is the best comparing to big companies and i can recommend him because of his exceptional service.
This Autumn will be 2 Decades that Pied A Terre is open. From the opening to now Russell takes care of our coffee machine. 3 years ago we opened the sister restaurant and goes without saying that we had Russell on the case there also. Still waiting for him to disappoint us - no joy! No matter what time do you call him ( as we all know coffee machines break at the most inconvenient times) he will come to the site and always with smile and a joke or two. I can recommend him with all my heart. Thanks Doctor :).
Russell agreed to take a look at my 15 year old Quick Mill. It's been a faithful servant and I was convinced it was time to give it the last rites. However a strip down, check and replacement pump did the trick and it's back in my kitchen continuing to make great espresso. Many thanks to the "Doctor"!
Our coffee machine broke down, and within hours Doctor Espresso were able to arrive on site and quickly identify the problem and work to fix it. Russell has an amazing knowledge of the machines and did an great job of repairing our machine. We would always use Doctor Espresso for all coffee machine repairs. The best.
Russel kept our dilapidated 11 year old coffee machine running for a further 9 long years. Only recently have we had it replaced, by Russel of course, we our now the proud owners or a reconditioned Wega, which Russel supplied on the day of our previous coffee machines funeral. I would highly recommend Russel for any repairs or replacement coffee machines. Definitely the Doctor.
As a Fulham resident I have purchased several coffee machines and had them maintained by Doctor Espresso for many years. Machine or part replacement has always been prompt, on site ,appropriate and efficient; so much better than big department stores or manufacturers.
Doctor Espresso collected my 12 year CMA machine and returned it to me 3 weeks later after completely overhauling it and making it look like a brand new machine. Not only does it now look amazing but the coffee coming out from this machine is second to none! Thank you Russell for an excellent job!
Dr espresso went above and beyond other companies I contacted when it came to diagnosing and fixing a fault with my Brasilia espresso machine. Russ was happy to offer advice and attempted to repair my damaged electronic control panel before replacing it as a last resort (the machine now works perfectly). Very knowledgeable and a pleasure to deal with � highly recommended.
Thanks for your help with the Gaggia Titanium - all seems good now and working great. Quick, helpful service and repaired for £70 what Gaggia UK quoted me £220 + VAT. Dr Espresso is the man!
Russel, the Espresso Doctor is a a 'breath of fresh air' in this day and age of unreliable workmen. He absolutely knows his stuff and doesn't waste time in dealing with whatever problem. We've now used him twice over the last 12 months and found his work quality to be excellent. We highly reccommend him.
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