DLM Plumbing and Heating Services

This is just a quick revive to say how pleased I am with this company. I had a boiler problem and David was able to come straight out that day. He was very polite and got straight to the problem. Once he found the fault and got the part my hot water was back up and running same day. I can't speak highly enough of this company. Quick professional and friendly service. A company you keep in your phone book and tell your friends about. Mr D Tucker.

I called DLM following recommendation from a friend. Excellent service, 5 stars. Highly recommended.

We have used DLM Plumbing and Heating Services on a few occasions and have always had excellent service. David the owner is a sole trader and personally undertakes all of the work himself. He is totally reliable and always a pleasure to deal with.

I wanted a quote for a new boiler and heating system because a) I think (very sure infact)there is a leak in the piping in the wall and b) I want to make better use of the space in my new house; the current, fairly old boiler is upstairs in its own room! DLM came round and seemed quite affable and qualified. He talked a great deal about the leak but decided that it would need to be looked at by someone else with more knowledge about damp, and buildings - fair enough, I thought. Infact he recommended a friend of his. Why a plumber wouldn't know as much as a builder I really don't know. However he then went round inspecting the boiler and heating system and tried to start doing things without explicitly saying it would incur expenses or even asking my permission to start. I had to stop him in his tracks. I had just wanted a quote and had been assured there was no call out charge. It is probably a big job and I want a professional and some advice. The man talked and talked and made me believe that by what he was proposing to do there and then(more talk talk talk) it would shed light on the leak in the pipes, so, slightly bamboozled I realise now, I agreed to a charge. However all he did was half turn a valve to adjust the pressure in the boiler saying that if it goes down again it is indicative of a leak. The only thing is. There quite obviously IS a leak, the whole upper wall downsatirs is getting soaked! It doesn't give me any help as to what to do about the leak, which I am quite aware of thanks. He took off the front of the boiler and told me it will only give hot water if the heating is on (well done - I had discovered that for myself thanks)and then he decided to bleed the radiators which DID NOT need doing and I had told him they work fine but the thermostats didn't - these obviously need changing but I wasn't asking him to do anything about those at that time. He charged me £40 and I didn't even get a quote for what I wanted and nothing has changed! I felt afterwards that he was after a quick call out charge and easy cash. I wouldn't have minded so much if he had just supplied what I was after, a simple quote to install a new boiler.Moreexpand_more

It is always a pleasure to do business with DLM and its workforce who are always prompt, reliable and efficient. Whether they are used for commercial or domestic purposes, they always provide a highly efficient and cost effective solution to all my plumbing and heating needs. I have used DlM for the past 5 years and will continue to do so for the excellent service provided by them. Thank you David.

Professional and courteous service. DLM fixed my water tank with a minimum of fuss. Highly recommended.

What a change to meet a tradesman who turns up on time with good manners, who does the job right first time and doesn't over charge you. I highly recommend this one man band and his smiling apprentice, you won't be disappointed.

I have been using DLM for over 18 years and have found david to be most reliable and has always provided a quality service and value for money. I will continue to use him as he has also been very helpful and respectful while carrying out his work. Julia (penylan).

Presentable, intelligent, honest, skilled, knowledgeable, considerate and above all professional, I have no reservation about recommending Dave Moreau in the highest degree. He fixed our boiler without problems with charm and efficiency. Much appreciated.

Repairing leaking valve in toilet cistern a prompt response phone call to arrange time of appointment on time work completed effeciently and cleanly.

DLM have taken care of all my heating and plumbing needs at my Cardiff address for the last 4 years. All servicing and any repair work has been carried out thoroughly, efficiently and at a satisfactory price. DLM are 100% trustworthy and I am comfortable with them retaining keys to my house. This is a huge benefit as work can be reliably and cleanly done in my absence. One does not have to waste time waiting about the house. I am happy to recommend the service of DLM.

Dave has done various work for me over the years, from boiler installations to general plumbing. The work has always been of a high standard, and delivered on or ahead of time. I would have no hesitation in recommending Dave to any friend.

We choose DLM Plumbing and Heating, by recognition had our 4 bedroom house old central heating removed and had brand new boiler, and complete central heating system installed, we were very happy with the excellent service and the expert knowledge of mr David moreou and his workers we found them to be very polite and explained to us exactly what they were doing, overall i would definitely reccomend DLM to friends and family.

DLM went the extra mile and waited when I couldn't leave work to make the appointment on time and did a difficult job with great efficiency. Thank you so much David.

I revived excellent service, was on time and tidy workmanship carried out. Workman were very polite, efficient and helpful throughout. I am completely happy with the service I received and would recommend to anyone i know needing plumbing work done. Gareth Smith.

I had new boiler, and two new radiator bought and fitted by Mr David Moreau, hes a very polite man and he knows what he's doing,and i recommend Mr Moreau to a friend who had work done by him and he is very happy with Mr Moreau, will use Mr Moreau again,bye Mr R A Henderson.

Our experience with DLM Plumbing and Heating Services was a positive one. We found them to be punctual and polite and very knowledgeable about their trade. The small jobs we had carried out were of a very high standard and we have no hesitation in recommending them.