Dixons Dispatch

ABSOLUTELY AWFUL! DO NOT USE THIS COMPANY! Hired Dixons Dispatch to do a delivery to a very important customer of ours. On the day the driver turned up at mid day and refused to do the delivery. His reason was that "I dont load and unload vans. " He told me the boss would call me in a bit and then left. After half hour the boss called me and told me that Dixons will not be doing the delivery because none of his drivers want to do it. "Its too much work. " We had booked this delivery weeks in advance, showed the director the amount of stock that would need to be delivered (as well as unloaded by hand) and made sure it was clear just how important this delivery was. We had also already been invoiced and paid for the delivery! The director was rude to me on the phone but assured me I would receive a refund. A week later and I still have not received a refund. I called to ask about the status of the refund and once again the owner was rude and told me "its in the post." Avoid this company.Moreexpand_more

I have had the pleasure of working with Dixons Despatch. The controller was experienced, and helpful and gave me confidence in his ability to look after my fragile parcels, unlike those awful overnight firms around. I got a call to say it was delivered and was grateful for the drivers care and attention. Fantastic service guys. I will definitely come back next time.

We have used Dixons Despatch on many occasions and have always been impressed by their speedy and efficient service.

We have always used Dixons for all our collections and deliveries in the Stevenage areaWe have found them very helpful and their service is very realible and cost effective. Would not dream of calling anyone else.

Always an excellent service. Would not consider using anyone else in the area.