Discountwashers.co.uk
485112
Reddish
Stockport
SK5 6AE
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Stockport
SK5 6AE
Tel:
0161 431 ****
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Mon - Sat: 09:00-17:00
Sun: Closed
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| Member since : | 12 Oct 2012 |
| Manually reviewed : | 20 Jul 2022 |
| Last updated : | 20 Feb 2024 |
About Discountwashers.co.uk
Key Services :
Key Products :
Discountwashers. Co. Uk provides sales, spares and repairs to both general public and the property sector throughout the North West. The company, which is located in Manchester, originally started out in 2009 and has over 10 years of experience in the appliance repairs profession.
The company provides a comprehensive range of kitchen appliances, including Washing machines, dryers, cookers, dyson vacs etc. All refurbished to a high standard, the product range is particularly suitable for first home owners, landlords, or just people that like a good deal and can easily cater for any budget. The range of products are available on line or in store for next day delivery.
The proprietor has been involved in the Appliance Repair business for many years and is more than able to oversee the company, having previously worked with most appliances for various companies in the trade over the last 20 years.
38 FreeIndex Reviews
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Mandy H
Altrincham
Mr Garry S Waller
Stockport
Chose a washer this morning and had a good shopping experience dealt with a young man called adam very helpful and imformative good knowledge of all appliances arranged same day delivery installed and old machine taken away very pleased with both men in attendance a big thankyou well done lads.
N Sherlock
Manchester
Pam Nash
Wilmslow
Jordan Parker
Stockport
Justina K
Stockport
We bought washing machine from here a year ago. It broke exactly a few days after warranty finished. (it keeps the business going, I guess). Then we called and told on the phone what was wrong with the machine. The guys that came, charged us the money and said that if we would have explained on the phone what was up, they wouldn't have needed to come. So we were told its irreparable and got charged the money when we clearly explained on the phone what was up. Feel cheated! .
Response : Hi Justina. Thank you for leaving your review. I am deeply sorry that you feel cheated, we strive for 100% customer satisfaction. The description we were given regarding your repair was that it wasn't going into cycle which could be anything from a door lock, wiring issue up to a control board fault. When we arrived we diagnosed that the machine wasn't turning off, which unfortunately means it needs a new control board. If we would have had this description prior to us calling out we could have informed you quite confidently that it was a control board issue. Had this occurred during your 1 year warranty period it would have been resolved under the terms of your warranty. We understand It is frustrating when these things happen when warranty finishes but we have no control of when and if appliances break down. As we informed you, the machine is not "irreparable" but it would be uneconomical to repair versus the cost of a replacement, Anything is repairable but it depends on how much money you want to spend on it and in our honest opinion it was cheaper to replace. We are proud and confident enough to offer a 1 year warranty with all our refurbished products as they are done in house by our own engineers. Its impossible to set a machine to break down at a certain time. We have returning customers that have had machines from us for 5+ years, one customer had theirs for 8 years , which for a refurbished machine at £160 is great value, i think you'll agree. We have many happy customers but unfortunately not all of them leave positive reviews but when something goes wrong will happily take the time to leave a negative one which is unfortunate as we would like all our customers to leave a review (whether good or bad) as this accurately reflects the way our business is run.Moreexpand_more
Iain Smith
Whaley Bridge
P Berry
Stockport
Just had excellent washer delivered by this super team. Swift, convenient delivery, installation and removal of old appliance. Tony and owner Gary's son polite, efficient and friendly, as are all the team in my experince as a regular. Great value. Cant reccomend this business highly enough. We all no the horror of being without a washer and these guys can always be relied upon to come to the rescue ! Thx Team ? .
Ian Smith
Salford
Julie Adamson
Stockport
Sophie W
Stretford
Sam H
Manchester
Jess Lilyer
Cheadle
Miss M
Manchester
MY MACHINE HAS developed an electrical fault. This could potentially have damaged my electrics. However the owner came out and immediately unplugged it at the mains. I was also given a full refund. This was my second machine within a few days as the first was faulty and had to be exchanged. See Below. I purchased a washing machine from this company. It doesn't appear to have been inspected prior to delivery. There is mould inside the machine. I phoned to let them know. Received only a vague response initially. This was however then replaced with the machine in the first paragraph.Moreexpand_more
Response : Hi Maggie. I am deeply saddened that you had the issues with your machine. We always try our best to give 100% customer satisfaction which is why we offer our 14 day money back guarantee. Although this is very rare, we do sometimes have problems the same as any other company and we always make sure they are rectified as per our own terms and conditions and by your consumer rights but when these things happen we are always disappointed as we are a family run business and we understand the frustration of not having your washing machine. Thank you for taking the time to leave your review as these are an important factor in any future purchases for our customers so we always welcome them.Thanks Maggie and once again I can only apologize that we could not meet our usual high standards in this instance.Moreexpand_more
Simon Steadson
Urmston
Mrs Steel
Stockport
My washer broke yesterday so called in to the shop at around 2. 45pm by 4pm my washer was fitted and my old one removed. Great price and service and with warranty. Cant recommend enough.
Response : Thank you so much for taking the time to leave this review, it is much appreciated.
Heather Sherwood
Manchester
Ordered the washing machine and electric cooker for £180. Very happy with quality of the products - they look new and delivered and fitted as part of the price with a delivery date picked by me. Really friendly and helpful both the shop staff and the guys that fitted them. I'll be keeping their details for future use.
Response : Thank you so much for taking the time to leave this review, they are so important to us as we are a family run business and it is much appreciated.
Tracy John
Manchester
Brilliant service, very good quality and great value for money! I would definately recommend Discount Washers. My deal was a budget 6kg beko washing machine for £100 and included in that price is a 6 month warranty, free delivery and installation and my old washer removed for free. Best deal Iv seen. Engineer was early and helpful. Shop staff was friendly and brilliant customer service. Many thanks Discount Wahers il be getting my fridge from you in the future.
Response : Thank you so much for taking the time to leave this review, it is much appreciated.
Andy Harrison
Wigan
I purchased a reconditioned washing machine in January 2015. 12 month warranty (the only company I've seen that offer this). Had a problem with my machine and contacted them. Came out, took the machine for repair and left me a machine on loan. Explained that if they had a machine of similar washload in stock (9kg) they would have just exchanged it. Absolutely fantastic service. You don't see the large high street shops offer this. I would highly recommend DW to friends and family and would buy from them again. Thanks.
Response : Andy, I cannot tell you how much we appreciate these reviews, its so easy for people to leave negative reviews for companies but you wouldn't believe how hard it is to get them to leave one after a positive experience, so thank you so much for the kind words. We always try our best to keep customers happy as we ourselves are family run. RegardsDiscount Washers.
Simon Hobson
Manchester
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