DO NOT ORDER FROM THEM. In case you want to return an item they will charge you £3 plus that you need to pay the postage for return. Their excuse is they are a small company. POOR SERVICE AND POOR CUSTOMER RELATION.
Response : Niki Gi Jane, you purchased a product on our website and we sent it you free delivery. It was not free to us, it was free to you. The product cost £20. You then rang us and demanded we pay for the return postage for you and to give you a full refund without deductions. You then started swearing with vile language at our staff who are only doing there job. In our terms and conditions, it clearly states that £3 will be deducted on any product returned to us. This stops time wasting customers who purchase from our website and then return products.
We offer a full consultation service prior to purchasing to stop customers purchasing the wrong products. We have exemplary feedback and reviews from our customers. It is unfortunate that you do not understand how distance selling rules work. You are still welcome to return the product.Moreexpand_more