Member since : | 6 May 2010 |
Manually reviewed : | 27 Jan 2020 |
Last updated : | 26 Aug 2024 |
44 | ||
0 | ||
0 | ||
0 | ||
0 |
We had our rings size altered and our jewellery valued by Richard. He did a very professional job at a really affordable price. Not only that, our rings came back as shiny as the day we bought them! We are very impressed and would happily recommend Debretts Jewellery.
What a pleasure to deal with a company that has good old fashioned customer service at it's core. Nothing is too much trouble and I was given expert advice on my purchase of a diamond ring which is something you won't get at most high street jewellers. I believe the advice given saved me from making a very expensive mistake and I acheived real value for money. The only thing you won't get at DeBrett's is the 'hard Sell', I was given advice and some recommendations and was left to think about it and purchase when I was ready. I highly recommend DeBrett's and will be purchasing from them again.
I recommend anyone in the world that is looking for any special jewellery to try debretts jewellers u will receive top quality service. Ask to speak to Richard he's a top man and has just made me a superb pink sapphire ring and made my dream come true! Thank u Richard.
I contacted Richard from Debrett's Jewellery in regard to purchasing an engagement ring. The service he provided in terms of answering questions, achieving my required design and meeting up as required was great. The quality of the final ring was fantastic and also when it was established that I had given Richard the wrong ring size he adjusted it very quickly at no extra cost. I couldn't have expected any more.
I decided to buy a ring before I “popped the question”…risky? Whilst trawling the internet for images of engagement rings I came across Debrett’s Jewellery and ultimately Richard Bruton. Richard imparted a great deal of information about diamonds and help me select one, he then arranged for a ring; (I had a picture) to be made to carry the diamond. My proposal was accepted! More recently Richard has had a wedding ring cast to match the shape of the engagement ring, the rings are beautiful. It has been a delight dealing with Richard, he has been patient, informative, honest and dependable; his prices are also very competitive.
I have read all the reviews for DeBrettes before writing my own and I have to say I agree with them all. I needed a replacement engagement ring as I lost one of the stones in the original years ago and was not in the financial position to replace it until now. My husband researched online and found this company and I am very happy he did. Richard was a mine of information and his customer service is second to none. My platinum diamond solitare arrived yesterday and I was delighted with it. The cost of the ring was highly competitive and the delivery was fast and secure. I am very happy to recommend DeBretts as a solid and honest company and Richard for his patience,expertise and good humour in dealing with all our questions.
Excellent service from Richard at debretts! Being pretty much a diamond virgin, Richard explained the ins and outs of diamond rings to me, he took his time and used his expertise to pick me a fantastic diamond for my ring. Not only that but he also got me a better quality diamond than I asked for. At the same price! Fantastic quality will buy again from debretts. Jack. Ayr, Scotland.
My family has used Debretts on 3 occasions and will use Richard again. He has always listened to our requirements, provided solutions and options and showed us samples. He delivers on time and very competitive prices. He is always helpful and never pushy and I recommend Debretts to all my friends.
Having never bought jewellery on line before I was anxious to see the items I was interested in. That was no problem to Richard at all. I wanted to look at an engagement/eternity ring set I had seen on the site. I must say the rings were more beautiful than their images on screen suggested. I bought the set and an additional ring which I saw and immediately fell for. The rings are excellent quality and the sale was easy to carry out.
I used Debretts to purchase an engagement ring. Having never purchased a ring before and not knowing about diamonds, I couldn't have asked to use a better company. Richard was very helpful and provided all information I could have asked for. He kept me up to date about the ring throughout my dealings with him and the service was brilliant. The ring was exactly what I was after and the price was very good. I would recommend Debretts to anyone else and will hopefully be using them for my Wedding Rings.
This was the first time that I had purchased something I had seen on the net and I couldn't have chosen a better company. Richard at DeBretts was most helpful and reassuring and the diamond ring I bought is super. It had to be resized for me but still arrived within a week of contacting Richard. I would not hesitate to recommend Debretts to friends.
I purchased my wedding ring from Debretts and everything from start to finish was perfect. Richard was the man I dealt with and he was extremely helpful. He reassured me as I had previously had a bad experience with another company. True to his word my ring arrived and it was perfect. I was constantly updated and knew exactly what was happening at each stage. I would definitely use Debretts again without any hesitation.
My husband has just purchased the most stunning 3 stone diamond ring for our silver wedding in September and I knew I would just love it. I would like to say a very big thank you to Richard for all his help. I would also like to say my sister purchased a beautiful diamond solitaire ring a couple of weeks before me she would also like to thank Richard for all his help, we would recommend DeBrett's to family and friends.
My Husband bought me a 0. 38 Carat Diamond solitaire ring for our 25th Wedding Anniversary which was a few days ago, I wanted a good quality diamond and all the new rings I looked at didn't have the sparkle I was looking for, we opted for a secondhand ring and searched the Internet for suppliers, Debrett's Jewellery came up and I found exactly what I was looking for, I called Richard at the shop and he was extremely helpful and gave us the confidence to purchase my ring. It arrived and we were not dissappointed with It, It Is just beautiful, fantastic customer service, quick delivery and an extra £50. 00 off was the cherry on the top, absolutely made up and will certainly order from Richard at Debrett's in the future, Thank you very much. Mrs L Jones Flintshire.
After 25 years togther my husband wanted to buy me an eternity ring. We decided to buy a second hand one and I searched many sites online. DeBrett's site was so welcoming and friendly and I found a ring that was perfect. When I spoke to Richard he made the whole process of buying our ring so personal and special for us. He took immense care to explain every aspect of what was entailed. The ring arrived very quickly with its valuation by registered post. We are very happy with our purchase and I would not hesitate in recommending DeBrett's Jewellers to anyone. The ring is excellent value for money and the service and quality exceptional. The best part about using this company was the friendly and honest service that we received from Richard.Moreexpand_more
Richard believes in personal customer care, excellent service, honesty, quality jewellery and extensive knowledge of diamonds, which is very rare these days. After speaking to him I ordered a ring on Wednesday on the website. The ring had to be downsized by several sizes and virtually remade to fit my finger. I received it on Friday along with a written valuation. WOW my ring absolutely stunning and looks gorgeous on my finger. It looks brand new even though it is second hand. For price and quality I cannot recommend DeBrett’s enough and if you purchase from Richard I guarantee you will not be disappointed. Thank you Richard and I wish you many more years in business. Alison Palmer.Kettering.