| Member since : | 14 Sep 2012 |
| Manually reviewed : | 4 Jun 2024 |
| Last updated : | 31 Mar 2026 |
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Having purchased my first Silver fruit knife from Dart Silver, I couldn't have had a better experience. Colin took the time to explain the order process and history of the fruit knife. Colin was very friendly, professional, and extremely helpful throughout the ordering. The fruit knife was better than I'd imagined, great value and quality. Item arrived next day. Exceptional friendly customer service from Dart Silver and Colin. Great wedsite, very clear photos and descriptions of the items. I would highly recommend Dart Silver for your Silver collection. Steve. .
Initial contact was asking for advice on value of items I had to sell. Colin was extremely prompt in responding to my query. After asking for relevant information he was able to offer me a price which I was happy to accept. Good communication throughout and payment made by bank transfer as soon as goods received. A very good service. Thank you.
I'm reviewing as a seller rather than a buyer, so the "value" and "quality" don't apply here, but I wanted to say that my experience with Dart Silver (with Colin specifically) was the most positive trading experience I can remember. I asked if Colin was interested in something I was selling, and from the beginning all his communications were clear and fair; he gave a good price, stuck to it throughout (which is unusual these days! ), gave me tips on posting, and updated me on the tracking of the parcel throughout. On the day of arrival he updated me that it had arrived, phoned me to confirm payment (and bank details, and made payment within a very short time of arrival. Enjoyed our chat too! I definitely recommend Dart Silver for communication and unusual openness and integrity that you don't often come across. Thank you Colin. Peter.
I contacted the company about the value of an item. The response was very quick and so helpful. It wasn't something that they would buy but Colin offered me advice and I was blown away by such personal service and care. This is so unusual nowadays. Thank you so much for restoring my faith. 10 stars …. Doreen.
First time purchase from Dart Silver and I'm very pleased. The snuff box was exactly as described (superb) and delivered within a couple of days, during which I was regularly updated with the progress of my order. I will definitely be using Dart again and would happily recommend them.
Fabulous company to deal with. Some lovely pieces in their collection. Super-friendly, efficient and delivered to our door in London (from bonny Scotland ) pretty much within 24hours. Thouroughly reccomend. Martin.
Colin valued and bought a sterling silver item from myself. His communication was excellent and the trade very easily completed. I'd absolutely recommend this company to anyone.
I have recently purchased a number of sterling silver Christmas decorations from this seller/company. I can honestly say they have surpassed my expectations. They are good value for money and the seller dispatched my items immediately and I received them the next day via special delivery. I will definitely come back and purchase more in the future. Overall I find Dart Silver LTD a very professional and experienced company who are very willing to help at any opportunity.
Great service, with a quick turnaround. I was kept up to date by Colin so good customer service. These processes seem easy but so many large companies fall down and could learn from smaller ones. I would recommend this company and will keep them bookmarked for future sales.
Excellent service from Colin, we had over 60 items that we had inherited from a relatives collection. Our initial email was responded to promptly and that continued throughout all discussions. Fair price offered. Items sent in two boxes over two separate weeks, on both occasions bank transfer received for the agreed amount within an hour of delivery. Couldn’t recommend more. Thank you.
I have just started a small collection of silver ware, and this was the first business I found on-line and I am very impressed with quality and price of the items I have subsequently brought. The speed of postage and delivery has been great with next day delivery on all items, Colin has kept me informed about delivery and delivery tracking number so I have been able to see its progress. Colin has been very helpful with his knowledge of the items and how to keep them looking in pristine condition. As a newbie to collecting silver it has he has been most helpful with the advice. I throughly recommend the business and will definitely keep buying items as income permits ! .
I had contacted Dart Silver on a Saturday not expecting a response until Monday this was a specific item in a date range. They contacted me same day offering to check through stock and advise me on Sunday so if interested ai could have dispatched Monday since this was a gift. They had exactly what I was looking for and were very helpful. I highly recommend and will use again - great service and prices.
Over the last few years I've purchased innumerable items from Dart Silver and have always returned to them to buy again because of the quality of their merchandise, the excellent value they offer and the exceptionally professional manner in which Dart Silver have always handled my purchases. They're always helpful, always trustworthy and always dependable. .