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Cream and Browns Florist

17 Reviews
Member 14+ Years
286095
37 Grange Road
Middlesbrough
North Yorkshire
TS1 5AU

Tel:
01642 69****


schedule Closed : Opens at 08:00keyboard_arrow_down
Mon - Sat: 08:00-18:00
Sun: Closed

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Member since : 23 Jul 2010
Manually reviewed : 5 Jul 2024
Last updated : 5 Jul 2024

About Cream and Browns Florist


Cream and Browns Florist offers local flower delivery based in Middlesbrough, serving the wider Teesside area including Ingleby Barwick, Eston, Billingham and Stokesley. We specialise in providing floral arrangements for all occasions, including weddings, funerals, sympathy flowers and bespoke tributes.

Our team of experienced florists are dedicated to creating beautiful and personalised arrangements that perfectly reflect the sentiment of the occasion. Whether you're celebrating a special event or commemorating the life of a loved one, we'll work closely with you to create the perfect tribute.

We offer a wide range of floral arrangements and gifts, including bouquets, centerpieces, and sympathy flowers. Our selection includes both traditional and contemporary designs, and we can customize any arrangement to suit your preferences and budget.

At Cream and Browns Florist, we pride ourselves on our commitment to exceptional customer service. We believe that every customer is unique and deserves personalised attention and care. Our goal is to exceed your expectations and make your experience with us as seamless and enjoyable as possible.

If you're looking for a local florist based in Middlesbrough that you can trust to provide stunning floral arrangements and exceptional customer service, look no further than Cream and Browns Florist. We would be honored to be a part of your special occasion.

Cream and Browns Florist in Middlesbrough are open for funeral flower orders and local flower delivery throughout Middlesbrough, Teesside and Redcar area, by telephone or via our website, inline with government guidelines of social distancing. Please don't come to the shop as the doors are looked and not open to the public until advised otherwise by local government.

We strongly advise to give us plenty of notice for funeral flowers and bespoke tributes to avoid any disappointment.

You may call us 24 hours a day for funeral flowers or you can order them online via our website.

Our boutique flower shop is located at the entrance to captain cook square in Middlesbrough town centre and is filled with beautiful fresh flowers, in and on a good selection of genuine antiques and vintage furniture, creating our wonderful and elegant boutique florist.

We cater for all designs traditional and contemporary and specialise in weddings, funeral flowers and bespoke tributes.

We have won numerous awards nationally and internationally and been voted best florist in Middlesbrough for the last 5 years.
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17 FreeIndex Reviews - Ranked 5th out of 132 UK Florists

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Kelly Wilson
Middlesbrough
Unfortunately you have to give at least one star, I would give zero stars for all, Ordered funeral flowers for my grandad, the flowers were horrendous pictures added, I was shocked just looking at them on the coffin, the words were bent and some looked bigger than others and there was a bottle of newcastle brown ale, well it looked like a child had made it, I was so upset, the last goodbye to my dear grandad and that was it, I got home and emailed Karen stating how dissapointed I was and I was ignored, I left it over the weekend and then rang yesterday and asked to have a chat about how bad they were, she was hard faced and said that my idea and her idea of how the flowers were were different, she said she had pictures of the flowers and if they were bent that must have been the funeral directors fault so I asked her to email the pictures she took over to me, no email after 4 hours so I emailed her saying I havent received these pictures, to that I got a response of I havent taken any it was for another funeral, so I sent her pictures I had taken, everyone at the funeral were dissapointed, she said what do you want from me as I dont refund I said an apology would be nice and not to ignore me, I will never ever and will tell as many people not to book flowers from this company, terrible service all round.
Response : Unfortunately kelly was too upset to think rationally which we totally understand ,we explained over phone that letters are impossible to be bigger than the others as frames are identical ,we certainly didn't ignore her but emailed and spoke over the phone ,we explained 2 options for tribute she chose the cheaper one and maybe her expectations were above what she paid for as the flowers were fine when left here also she seems to change her story as she posts messages which we have no control...
Lee Jessup
Stainton
Photo uploaded by Lee Jessup
Me mums favourite florist, I always use them to send my mum flowers because I work abroad in Dubai and she's in Coulby Newham, She always loves them. They've never let me down and delivered on time. Only negative is they are a bit pricey but worth it. Just got the picture from the flowers I sent yesterday and they do look nice.
Response : Hi Lee, thank you for taking the time to write this review its truly welcomed, its always a pleasure to serve you and I'm glad your mum liked the flowers. From the team and Cream and Browns Florist.
J Palling
Nunthorpe
Photo uploaded by J Palling
Great florist in Middlesbrough with a good selection of flowers. Used them a few times and always found them very helpful. Location is good with easy 2 hour FREE parking at captain cook square multi story. Worth a visit and great for local flower delivery in and around middlesbrough and Stockton srea.
Response : Thank you kindly for taking the time to write this, customer feedback is very important to us and our customers, and we look forward to serving you again soon. Karen.
Lynn C
Middlesbrough
Photo uploaded by Lynn C
Karen at Cream and Browns Florist in Middlesbrough organised our funeral flowers for my dad’s funeral. The funeral directors wanted us to use there florists but I have had flowers delivered by cream and browns before and there work is very good. Karen was very understanding and did not rush us and went above and beyond our expectations, the flowers were lovely and exactly what we wanted. So I would like to thank cream and browns florists, especially Karen thank you.
Response : Thank you lynn it was a honor and pleasure to design your dads funeral flowers.
Toni Rodriguez
Middlesbrough
I'm very happy with the flowers and service from cream and browns florist in Middlesbrough. I ordered some flowers for my wife birthday to be delivered before 10. 00am, and asked for something special for £50, and they send a wonderfully large bouquet and free Thornton chocolates. My wife loved them. So I will be using them again. Thank you, Karen at cream and browns florist for organising them for me, much appreciated.
Response : Thank you for taking the time to write this review, it was our pleasure to serve you and we look forward to serving you again soon. Karen (Owner)Cream and Browns Florist Middlesbrough.
Sandra Feris
Retford
Photo uploaded by Sandra Feris
Fantastic florist, they are my go to florist in Middlesbrough, weather it's mum's birthday, special occasion of just to say thank you. Because I've moved away from Middlesbrough I send flowers regularly to family and friends and Cream and Browns florists has always delivered, I'm more than happy to recommend after using them for over 6 years now. These are the last bunch of flowers I send mum.
Response : Thank you for your kind words, we are always happy to help. Karen Owner Cream and Browns Florist Middlesbrough.
Claire Johnston
Middlesbrough
Photo uploaded by Claire Johnston
Fantastic florist been using them for years, Cream and Browns Florist arranged my wedding flowers when we got married in Middlesbrough, then my sister used them for her wedding, then my niece and now we all use them regularly. The reason for this review is that not only are they very professional and articulate, but the prices are very reasonable, I would highly recommend them for all your floral needs. We always ask for Karen the owner and Master Florist.
Response : Thank you for writing this review its always great to see you. Karen Owner Cream and Browns Florist Middlesbrough.
Mrs S Brumberg
Middlesbrough
We were told that Cream and Browns Florist in Middlesbrough were the best for funeral flowers and tributes, so we asked them to be in charge of all the funeral flowers for my mams funeral in Middlesbrough a few weeks ago. They were very professional and understanding, and the flowers and tributes were beautiful, just what we asked for and more. I would personally like to thank Karen as she was in charge of all the funeral flowers and designed all the special tributes we had requested.
Response : Dear Sharon, thank you for taking the time to write this review and such kind words. I was a pleasure doing your flowers and meeting you and your family. If you ever need us again please don't hesitate to contact us any time. Karen Head Florist/Owner Cream and Browns Florist.
Kelly Tennant
Stockton-on-Tees
Excellent florist conveniently located in Middlesbrough town centre. Our company uses them all the time, I am always in there looking around. I had some flowers by my husband delivered to work and they were just beautiful. If you want something different not the usual boring flowers, Cream and Browns Florist in Middlesbrough is the place to go, top class florist.
Response : Thank you for your kind words and taking the time to write this review. Karen Owner Cream and Browns Florist Middlesbrough.
Lloyd Harty
Middlesbrough
Photo uploaded by Lloyd Harty
Exceptionally talented florists in Middlesbrough, my wife has to go in the shop every time we are in or even near Middlesbrough. We always end up spending a small fortune, but the stuff they have there you can’t get anywhere else in this area. The shop, arrangements are simply beautiful. And the staff are just fantastic especially Karen the owner and Donna. When I order flowers for my wife or daughters I always use Cream and Browns Florist in Middlesbrough, I now just order them online through their website. Great florist highly recommend them.
Response : Dear Lloyld thank you very much for your kind words, i'm glad you and your wife enjoy visiting the florists in Middlesbrough its always a pleasure to see you both, and we look forward to seeing and severing you in the future. Karen - Head Florist and Owner.
D Obrady
Middlesbrough
Photo uploaded by D Obrady
My flowers from Cream and Browns Florist were so beautiful. Maybe my husband really knows me or hes just lucky, never the less they are beautiful. Thank you hubby and thank you Cream and Browns Florist in Middlesbrough, I’ve just found your card with the note, and your website looks fab as well.
Response : Dear Mrs O Brady, i'm delighted you liked the flowers, and thank you for your kind words and taking the time to write this. Your Karen Head Florist and Owner.
Brenda Simmons
Stockton-on-Tees
My sister got married last weekend and I helped her with the arrangements, one of my main jobs was to find a good florist for wedding flowers, church and reception. After hours of searching the net and visiting florists in the area we were recommended by a friend, Cream and Browns Florist in Middlesbrough. They truly were amazing the flowers were just WOW. Everyone and I mean everyone, (even the men) commented on how beautiful they were. When we met them at the shop in Middlesbrough we instantly clicked, Karen the owner was very professional and took loads of time with us, although she did make it very easy as she totally understood what we wanted, and was able to do it within our budget. On the day the flowers were delivered to three different locations in Middlesbrough, all on time, and the best bit it was free of charge. I would HIGHLY recommend them. They are very professional and extremely talented florists. Thank you.
Response : Dear Brenda, i'm delighted you and your sister liked the wedding flowers. Thank you dearly for taking the time to write this review, it is much appreciated and we look forward to seeing you in the future. Kind Regards Karen Woodhams Head Florist and Owner of Cream and Browns Florist in Middlesbrough.
Sohie Magness
Middlesbrough
Photo uploaded by Sohie Magness
We asked Cream and Browns florist in Middlesbrough to design our wedding flowers, both for the wedding and the reception room, and they certainly delivered. They were just amazing and everyone commented all day and night about the flowers and how different they were. In all honestly we probably got them a lot of business that day. But they were beautiful of which we are sincerely grateful. Thank you x.
Response : Thank you it was our pleasure. Karen Owner Cream and Browns Florist Middlesbrough.
Emma T
Middlesbrough
We were recommended cream and browns florists in Middlesbrough by our friends who had used them to do the wedding flowers for their daughter last year. We attended the wedding and there were incredible. So when my father passed away we had no hesitation to use them as our florist of choice even though the funeral directors tried to get us to use the most hideous florist we have ever seen. Cream and browns staff are very professional and understanding and didn’t rush us at anytime. The tributes and flowers were simply beautiful, and this is why I’ve taken the time to write this, I would like to thank them with all my heart and would highly recommend them and their services, thank you from all of us Emma and Gary Thomas.
Response : Dear Emma and Gary, i'm glad you like the flowers. Thank you for your kind words and taking the time to write this Karen.
Tomas Sutton
Saltburn-By-The-Sea
Photo uploaded by Tomas Sutton
The girl who answered the phone was exceptionally helpful and professional, as I did not have a clue what I wanted, but she took my order and the flowers were delivered as promised by 3. 00pm. My girlfriend was ecstatic and said the flowers were simply beautiful. Thank you I will defiantly use you again and let everyone in the office know about you.
Response : Thank you for your kind comments hope to see you again soon. Karen Owner Cream and Browns Florist Middlesbrough.
Paul Williams
Stokesley
Called Cream and Browns Florist in Middlesbrough this morning to order some flowers to be delivered to my wife at work by lunch time, and the arrived at 11. 00am. Fantastic service and beautiful flowers. Thank you once again Cream and Browns. I ordered flowers this morning for my wife's birthday, (last minute thing… )and they arrived by noon. Thank you very much you saved my bacon cream and browns. My wife absolutely loves them, they are very nice and well worth the money. Thanks. Paul Stokesley.
Response : Your welcome, thank you for your very kind review, its truly welcomed.
Poppy
Coalville
I ordered flowers from this florist as i wanted something a bit different not the usual boring stuff,they were beautiful and my sister loved them well worth the money.
Response : Sorry for the delay, but thank you for taking the time to write this review.
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Ltd Company No: 05716323
Made with love in Bristol, UK