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Computer Technical Solutions

7 Reviews
Member 13+ Years
451305
Groes Lwyd
Abergele
LL22 7SU

Tel:
01492 81****


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Mon - Fri: 09:00-17:30
Sat / Sun: Closed

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Member since : 15 May 2012
Manually reviewed : 11 Apr 2024
Last updated : 4 Mar 2025

About Computer Technical Solutions

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You need the experience of an IT and Cyber Security Specialists with over 40 years of experience in the Computers, Electronics and the communications world, Computer Technical Solutions provides Cyber Security, IT, Internet, Web Design, Hosting and even Business Telecommunications to customers throughout North Wales area. Founded in 2006 originally as part of the as Computer Troubleshooters franchise, CTS Ltd is now completely independent, the business based in Abergele and covers the LL and CH post code areas.

We specialize in IT Systems and Cybersecurity as consultants, advisors and providers of Cybersecurity Essentials and Cyber Essentials Plus - you can even pay monthly!

HOME USERS:
Remote support globally, on-site support. Cheshire and North Wales: We provide support to home users in the local area. Essentially, if you are within 10 miles of the A55 then we can help you with hardware and software issues. Please note, we can provide screen repairs but we cannot provide an accurate quote until old screen has been removed and identified.

BUSINESS USERS:
The company provides businesses with professional business software and hardware, firewall issues, network problems, Cyber Essentials and Cyber Essentials Plus certification etc.

These days more than ever we are a Managed Security Service Provider meaning that we provide everything an MSP provides but are cybersecurity first in everything we do.

Almost 95% of our repairs are performed remotely it the simplest and fastest way to do things and has lower costs.

Other services include Website Design and Hosting but our main focus these days is on software and hardware.

The business is owned by Stephen Richards who has been involved in the Computers and Internet business for many years. With a Masters Degree in IR and Cybersecurity he is more than able to look after the business, having previously worked for Computer Troubleshooters and TrafficMaster PLC. Stephen was involved in the selection and installation process of a major computer system in the MoD that back in 1992 cost 3.9 million GBP, which after installation he helped administer. At TrafficMaster Stephen was tasked with selecting the hardware for and then migrating the old Linux based email system to a full blown Exchange system for over 300 users each with 3 or more email addresses, this task was completed early and significantly under budget.

The company is able to offer various IT services, including website services. Customer tailored, the products are particularly suitable for clubs, home businesses and SME's and can significantly typical design and hosting costs. The range of products are available for review on the website but for more information call for a consultancy briefing. Also available are a range of security products including a range of Anti-Virus solutions to fit all budgets. Partnerships with the worlds leading providers ensure that the solutions are not only the best, but that they will continue to be supported in the coming years. Website design and hosting is also available at competitive prices, start-up businesses should look closely at the services available as there are packages available that will reduce the initial investment.

Staff train on a regular basis, undergo manufactures courses, product courses, industry courses and just about any sort of training that will help Computer Technical Solutions to help you more.

CTS also offer training online using a range of video tutorials so that YOU can study in the comfort of your office, at home and even on your Smart Phone!

We have experience of working with Town Councils, Mentoring Companies, Business Coaches, Letting Agents, Signage and Printing firms, Event Organisers, Restaurants, Architects, Builders, International Ice Show Producer and Town Planners to name but a few.

They each tell us that it is our "can do", "solution oriented" attitude that makes the difference. We solve issues and make problems go away.

Computer Technical Solutions is a member of the Association of Computer Repair Business Owners (ACRBO) and abides by their rules and guidelines.

Member of Brigantia the Computer Experts.
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7 FreeIndex Reviews

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Wojtek
Rhyl
As a graphic designer I was looking for a computer geek. And I have found Steve. Great services, patient support and value for money! Highly recommend to anyone who needs computer services and online support.
Response : I have to say it's great to hear such good things from Wojtek who is a truely talented designer. His work is superb and the comments mean a lot to me.
Ian Franks
Colwyn Bay
Excellent value for money, arrived as arranged, efficient service. Could want nothing more. I'd be very happy both to use again and to recommend to others.
Response : Many thanks for the feedback Ian - a pleasure to help you.
Ange Taylor-Willia...
Rhyl
I am a mobile hairdresser and was looking for a website where people could see what I do and were able to contact me via e-mail. Steve did a tremendous job of the picture content and the wording of the services I offer. The customer only has to go to my contact page and fills their details in. I then get an e-mail titled website request and then I contact them asap.
John Allan
Cemaes Bay
Steve has been our IT saviour for years, always helpful, always very reliable. Both my wife and I run small a business and Steve has helped us out on many occasions. Unfortunately we have now moved out of the area he covers but would not hesitate to recommend him.
Edward Martin
Colwyn Bay
My wife and I have used Stephen many times over the past four years. Mainly when we buy a new piece of equipment, from lap tops to printers. Stephen not only has installed all these items, he has also patiently shown us in many instances, how to operate them. I would certainly recommend Stephen, he has the knowledge and ability to fix any computer problem.
Mike Denison
Rhuddlan
I use Steve continually as my IT service provider both for the company and personal IT needs. Steve gives exceptional service, he is very knowledgeable and has always helped me overcome my IT challenges or enhance my IT understanding and requirements. I have used Steve to maintain and service our equipment, to advice on our IT needs and to recover data or fix both stubborn and failing equipment. I already do recommend Steve and I will continue to do so as he is not just a great asset and back up to our IT systems, but also a wealth of knowledge to go to.
David Tomkins
Colwyn Bay
Being a none technical computer user, when things go wrong I have to rely on a quick response, knowledge, and none technical jargon, my golf shop relies heavy on the computer for ordering and day to day business, stephen richards has always come up with the answers. And his efficiency has made me more effective.
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