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Computer Gentle

107 Reviews
Top Rated
Member 16+ Years
93554
Vermeer House
Henry Street
Keighley
Yorkshire
BD21 3DR

Tel:
01535 93****
Mobile:
07840 26****


schedule Closed : Opens at 12:00keyboard_arrow_down
Mon - Fri: 10:00-20:00
Sat: 12:00-16:00
Sun: Closed

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Member since : 23 May 2008
Manually reviewed : 6 Feb 2019
Last updated : 28 Aug 2024

About Computer Gentle


Computer Gentle specialises in PC and laptop repair, sales of Pc's and Laptops including hardware / software troubleshooting, computer networking –wired/wireless and other services. Please call Computer Gentle on 01535 681 441 for more information. Computer Gentle can offer quality services with great customer service and very competitive prices.

Computer Gentle can consult on your organisations infrastructure at the time that suits your organisation best. The free consultation will look at ways to improve what is already in place, problems which may arise with your current setup, any cost implications and also impartial jargon free advice (at no cost). This will help yourself or your business make decisions on what your actual needs are for the job rather then ill advised suggestions.

Computer Gentle employs numerous IT professionals in different disciplines to help with all your IT needs. So if your requirements are to fix PCs/laptop, even develop a website or designing the infrastructure of your networks, call the office today.

Find out more about Computer Gentle on Facebook, Linkedin and Twitter.

Computer Gentle has a growing network of clients, situated around Bradford, Leeds, Manchester, Birmingham, London, Aberdeen, Edinburgh amongst other towns and cities. The work which is carried out cannot be rivaled by other organisations as clearly Computer Gentle can be seen as a local business nationally.

Computer Gentle's core value is to "look after the well being of the customer". They make a call back within 10 Business working days, just to see how everything is getting on with the products and services that were purchased.

The company is managed by Rob who has been involved in the computer services trade for many years. Rob has vast experience in managing the company, having previously worked for various IT companies as well as applying himself to the Retail Trade for over a Decade.
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107 FreeIndex Reviews - Ranked 13th out of 842 UK Computer Service Providers

Rating Distribution

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Jar Bancroft
Excellent service. Helpful and friiendly staff.
Aaron Jackson
Keighley
After my PC stopped showing a display the team quickly pointed out that the place I purchased the PC before gave me old components and built in a way that should have failed a while ago. Both the employees who were dealing with my issue came to a quick and amazing solution where I have now a better PC and love it! Thank you for being so helpful and friendly all PC purchases and components will be done through the company and I recommend those who see this to do the same.
Nick Farrrar
Keighley
A quick and efficient service to my IMAC Relatively inexpensive and a very good result !
John Rhodes
Keighley
During my discussion I was made to feel so much more comfortable then I had ever been with my laptop. Not only did Computer Gentle helped with a problem they also increased my understanding of the laptop I was using. I could now work more with confidence. Beware of IT security companies who call to say they have found a problem with your laptop/pc. I have been scammed by a Internet security company who claimed they were from Microsoft. With the words of advice received from Computer Gentle I am now confident in giving these companies the boot next time they call with some question of my own. Thank you Computer Gentle.
Susan
Keighley
Bought my daughter a reconditioned Lenovo laptop before Christmas which is like new. Very pleased with the service from Rukun - he was very accommodating and available early evenings which is convenient as I work full time. Would definitely use them again.
Response : Thank you very much for your review, we always try our best to accommodate our customers and that is why our closing times are 8pm.
Mr Happy
Keighley
Our laptop died at teatime I rang and took it in that evening. He looked at it while we were there but wasn't able to resolve the problem there and then. He said he would let us know what was wrong and how much it would cost before he mended it the next day which he did. That afternoon we went and collected it and happily paid for the repair. He gave us a courtesy call 2 weeks later to make sure everything was O K and that we were happy with everything. We were very happy with everything about this company and if they are prepared to ring and check you are happy then you know they have done a good job. I would highly recommend this company to anyone with problems.
Mrs C Jones
Keighley
Complete professionals: even with the novice like me. They gave advice on my "blue screen" and sourced me a good deal on a reconditioned lap top. They followed up with a courtesy call and gave some very sound advice. Mrs C J.
Response : Thank you for being a great customer. I believe in our industry there are too many people using "techno-babble" to explain simple or complex computer problems. Please call again if you require any more impartial advice.
Amar Dar
Keighley
It is the first time we used Computer Gentle and I have been impressed by their efficient manner in which they carried out the work. Any issues we have had since the gentlemen have been readily available at the end of the line and even have come out to be of assistance. Will continue to use them in the future!
Jane Arnold
Keighley
Computer gentle provided me with exceptional service and a great deal of patience in explaining how my problems had occurred and were then successfully solved. 5 Star service, which I would highly recommend to others.
Jon Dyminski
Keighley
Had a problem with my daughters laptop, plucked Computer Gentle from Yell. Com, glad I did, very impressed with the customer service and cost. Very good to deal with, I have used again, this time for something different.
Philip Shepherd
Keighley
Have been really happy with Computer Gentles staff members dedication to helping me with resolves issues concerning my Toshiba Laptop. Very fair and prompt in dealing with my situation. Find them very sympathetic and attentive to my needs. Will highly recommend them since they do not charge call outs and are open till late evenings Monday to Friday (about 9pm I think).
Diane Curry
Keighley
Fast service, very friendly, great job on repair, good value for money, , , would deffo use them again.
Response : Thank you for this superb review, please contact us if require any further assistance with your computing needs.
Lawrence Bone
Bingley
We had a virus issue with our home computer. The service we received from Computergentle at Keighley was outstanding. The problem was fixed without hassle and the charges were excellent. I would definitely use them again and have already recommended them to friends.
Response : Thank you for your positive feedback regarding Computer Gentle. We always try give our customers the best quality workmanship with excellent customer service.
Archie Blevins
Queensbury
I found the service was really good, Reasonably priced and after sales follow up exceptional. Archie.
Dr A Shenoy
Bingley
Absolutely brilliant. Very caring and professional. Sorted my laptop. Good value for money. Also kept to time. Could not ask for more.
April Shaw
Keighley
Computer Gentle is very good company as I have visual impairment. Rukun customised my Computer and Icons and brought us a large keyboard to suit my large print needs. Computer Gentle are always there for us when we need assistance.
Mr J Gilson
Keighley
The computer no longer recognised the Password and had to be rectified. In addition, an e-mail account was set up. The professional gentleman who attended was polite and friendly and clearly explained what he was doing. I would not hesitate, based on this experience, in recommending this organisation to anyone seeking assistance for their computer requirements.
Lisa Barraclough
Queensbury
Fantastic. Very helpful, nothing was too much trouble- knowing that I have a support network at the end of the phone is priceless. The laptop I also bought is brilliant and I would highly recommend.
Response : Our business focuses on our customers needs and their expectations. So we oblige by offering a valuable quality services which cannot be rivaled by any other IT business. Thank you for your review.
Jan Murley
Keighley
When my laptop stopped working I contacted Computer Gentle and someone came that same evening to have a look. Throughout the course of the repair I was informed of what was going on and it was brought back to my house in full working order. At all times I was treated in a courteous yet friendly manner. Thank you.
Claremon Limited
None
Excellent service from the day I bought my equipment from this company. Immediate after sales call to confirm all was working well, and when there was a problem, the issue was resolved very quickly. Overall, the excellent personal service this company provides, at a reasonable cost, make it easy for me to recommend them to anyone, whether individual or business customers.

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Ltd Company No: 05716323
Made with love in Bristol, UK