Member since : | 23 May 2008 |
Manually reviewed : | 6 Feb 2019 |
Last updated : | 28 Aug 2024 |
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After my PC stopped showing a display the team quickly pointed out that the place I purchased the PC before gave me old components and built in a way that should have failed a while ago. Both the employees who were dealing with my issue came to a quick and amazing solution where I have now a better PC and love it! Thank you for being so helpful and friendly all PC purchases and components will be done through the company and I recommend those who see this to do the same.
During my discussion I was made to feel so much more comfortable then I had ever been with my laptop. Not only did Computer Gentle helped with a problem they also increased my understanding of the laptop I was using. I could now work more with confidence. Beware of IT security companies who call to say they have found a problem with your laptop/pc. I have been scammed by a Internet security company who claimed they were from Microsoft. With the words of advice received from Computer Gentle I am now confident in giving these companies the boot next time they call with some question of my own. Thank you Computer Gentle.
Bought my daughter a reconditioned Lenovo laptop before Christmas which is like new. Very pleased with the service from Rukun - he was very accommodating and available early evenings which is convenient as I work full time. Would definitely use them again.
Our laptop died at teatime I rang and took it in that evening. He looked at it while we were there but wasn't able to resolve the problem there and then. He said he would let us know what was wrong and how much it would cost before he mended it the next day which he did. That afternoon we went and collected it and happily paid for the repair. He gave us a courtesy call 2 weeks later to make sure everything was O K and that we were happy with everything. We were very happy with everything about this company and if they are prepared to ring and check you are happy then you know they have done a good job. I would highly recommend this company to anyone with problems.
Complete professionals: even with the novice like me. They gave advice on my "blue screen" and sourced me a good deal on a reconditioned lap top. They followed up with a courtesy call and gave some very sound advice. Mrs C J.
It is the first time we used Computer Gentle and I have been impressed by their efficient manner in which they carried out the work. Any issues we have had since the gentlemen have been readily available at the end of the line and even have come out to be of assistance. Will continue to use them in the future!
Have been really happy with Computer Gentles staff members dedication to helping me with resolves issues concerning my Toshiba Laptop. Very fair and prompt in dealing with my situation. Find them very sympathetic and attentive to my needs. Will highly recommend them since they do not charge call outs and are open till late evenings Monday to Friday (about 9pm I think).
We had a virus issue with our home computer. The service we received from Computergentle at Keighley was outstanding. The problem was fixed without hassle and the charges were excellent. I would definitely use them again and have already recommended them to friends.
The computer no longer recognised the Password and had to be rectified. In addition, an e-mail account was set up. The professional gentleman who attended was polite and friendly and clearly explained what he was doing. I would not hesitate, based on this experience, in recommending this organisation to anyone seeking assistance for their computer requirements.
Fantastic. Very helpful, nothing was too much trouble- knowing that I have a support network at the end of the phone is priceless. The laptop I also bought is brilliant and I would highly recommend.
When my laptop stopped working I contacted Computer Gentle and someone came that same evening to have a look. Throughout the course of the repair I was informed of what was going on and it was brought back to my house in full working order. At all times I was treated in a courteous yet friendly manner. Thank you.
Excellent service from the day I bought my equipment from this company. Immediate after sales call to confirm all was working well, and when there was a problem, the issue was resolved very quickly. Overall, the excellent personal service this company provides, at a reasonable cost, make it easy for me to recommend them to anyone, whether individual or business customers.