CompuDOS

AVOID THIS SERVICE CENTER AT ALL COSTS! FRAUD ALERT: AVOID THIS SERVICE CENTER AT ALL COSTS! Disclaimer: I am writing this review after consulting with the official Lenovo service team, who confirmed that I was scammed. I took my Lenovo laptop to CompuDOS Ltd after it stopped charging, hoping to have it repaired by professionals. However, my experience was nothing short of a fraudulent scam. This review aims to expose the deceitful practices of the owner, Mr. Hadi. My laptop had a battery issue, and Mr. Hadi promised to diagnose it and inform me of the exact problem. After a week of silence, I called him, and he said he was still "assessing the situation." He quoted me £70-75 for a part replacement or £150 for a motherboard replacement, which he discouraged, claiming it was as expensive as buying a new laptop. I was patient, but another week passed with no updates. I had to chase him again, and he finally told me that the part had been ordered and that it would take a few more days. On December 2nd, I received a text stating that my laptop was "fixed."When I went to collect it on December 4th, Mr. Hadi tried to turn the laptop on, but it was still dead. He plugged it in and, without hesitation, quoted me £145 for the "repair." I was stunned but paid, trusting that the issue had been addressed. I asked him what had been repaired, and he vaguely said, “chips. ” He provided no invoice, no warranty, and no details about the parts he allegedly replaced. This should have been my first red flag. Once I got home, I plugged the laptop in, only to find that the battery still wouldn’t charge beyond 0%. Furious, I returned to CompuDOS the next day, December 5th, to confront Mr. Hadi. At this point, it became painfully obvious that Mr. Hadi had not even bothered to diagnose the problem properly. Instead of offering a solution, he plugged in his own charger and claimed it was simply a "battery issue." This was a blatant attempt to deceive me further, as the issue was never diagnosed correctly in the first place. Mr. Hadi then had the audacity to offer me a "50-50" deal for a new battery, costing £59, which he claimed was my responsibility to pay half of. This was pure scamming—no apology, no refund, just more excuses and lies. To make matters worse, the part he claimed to have replaced is worth no more than £20, according to Lenovo technicians. Yet, I was charged £145 for what appears to be nothing more than a scam to extract money from unsuspecting customers. Warning Signs of a Scam:No fixed pricing for services or parts – expect to be kept in the dark until the final bill. No upfront quotes – Mr. Hadi will string you along with vague estimates until you’re trapped with the final, exorbitant bill. No service invoice or warranty for parts – a classic scam tactic to avoid accountability. Mr. Hadi’s behavior is unprofessional, deceitful, and fraudulent. Instead of owning up to his mistakes, he tried to gaslight me and shift the blame onto a new battery. This is a clear scam operation designed to take your money without providing any legitimate service. I am actively reporting this fraudulent business to Citizen Advice, Google Reviews, Trustpilot, and social media platforms. If you value your money and your time, DO NOT trust this service center. If you still choose to visit, be extra cautious. Demand a detailed service rate card and invoice before proceeding with any repairs. Do not let Mr. Hadi take advantage of you!Moreexpand_more