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Commsmaster

416 Reviews
Outstanding
Member 15+ Years
147483
Borehamwood
WD6 1QX

Tel:
01727 26****
Mobile:
07531 94****


schedule Closed : Opens at 08:00keyboard_arrow_down
Mon - Fri: 08:00-19:00
Sat: 08:00-17:00
Sun: 10:00-16:00


card_giftcardOffer : 5% Discount on all repairs for senior citizens (residential customers) on mentioning FreeindexprintVoucher

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Member since : 11 Feb 2009
Manually reviewed : 22 Oct 2024
Last updated : 30 Oct 2024

About Commsmaster


Independent EX BT engineers based from offices in North London and St Albans CommsMaster provides telecommunications services to residential and business customers serving London and the home counties. The company has many years' experience in the business and domestic communications market, for either residential or business support, small job, big installation, broadband fault or system relocation call CommsMaster for free impartial advice, we focus on customer requirements at an affordable price. Single point of contact, no foreign call centre.

Customers are able to choose a Telecommunications company to meet their customer needs faster than major companies, the group provides businesses with a professional telephone repair and installation alternative to other major players. With fully trained ex BT expert staff, the service is designed to be cost effective.

The business maintains and installs various telephone equipment that range from single sockets to larger PBX telephone systems and include BT Versatility, Nortel Meridian Norstar/Avaya Index/IPOffice/Mitel/Toshiba/Panasonic/Alcatel and older BT systems. The telephone equipment can be upgraded to save a new system or expensive replacement, making them cost effective for customers, and many older parts are still available from suppliers, usually at a fraction of replacing the whole system as most major companies sell on commission, not on customer loyalty.

CommsMaster have an expanding network of clients, based from St Albans, and offices in Borehamwood, covering North London and the Home Counties, for Business and Residential customers who need rapid and a quality service. PhoneMen can offer friendly support and are usually available out of normal office hours. VoIP and Cloud installations a speciality.

CommsMaster have a professional team, qualified to a high standard.

The company is managed by individuals who have been involved in the Telecommunications business for many years. The Management team are more than able to oversee the company, having previously worked for British Telecom, Cable&Wireless, Kelly's technical services and Azzurri Communications, duties included 3 year BT apprenticeship, customer business and residential PABX install/maintenance, external line maintenance, fibre optic splicing, least cost routing, telephone system upgrades etc.
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416 FreeIndex Reviews - Ranked 2nd out of 89 UK Telephone Engineers

Rating Distribution

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Marie Casey
Beaconsfield
Excellent service, telephone cable re-routed and WiFi up and running very quickly.
Response : Thanks so much for your kind positive words regarding my super fast repairs, it’s always a pleasure to help especially when there’s no Wi-Fi on a half term week and the kids are unhappy. Pleasure to have resolved your issues where others couldn’t.
Gill Buszmanning
Hatfield
Tony re-sited a telephone socket from upstairs to downstairs and removed all the old wiring and boxes. Superb job highly recommend.
William A
Paddington
Tony and his colleagues are top engineer, don't even think about using any other company.
Simon Hayward
Palmers Green
Tony responded quickly and turned up promptly and transferred a master socket while tidying up a set of defunct cabling to leave the area much neater. Very knowledgeable and efficient, would highly recommend.
Response : My pleasure, better upload and download, faster page load and neater wiring internal and external, say no more! Thanks Simon for a great "5 STAR' review.
Steven Blair
St. Albans
Tony sorted my WiFi speed in my townhouse after sky were unable too. Great job and very happy.
Response : Wow. Thanks so much for submitting this superb review, all your family's network devices and IP TV's will now work, no more 'buffering' and even a VPN link option, thanks again!
Gay Sanford
Radlett
Tony set up my Lifeline - not an easy task because wiring needed to be adjusted. This is the second time I have used him and he showed himself to be extremely knowledgeable, friendly and very efficient.
Response : Thanks Gay for choosing an experienced ex BT engineer to resolve your issues and awarding a '5 STAR' service review, unfortunately your new build had the cabling in place but pretty pointless as NO CABLES internally were connected by the builders.
Mousam Verma
Hatfield
Tony fixed the fault really quick. I definitely recommend him.
Response : Thank you for submitting a terrific review, glad to reduce your down time to minutes instead of days, great result.
Toni-Ann Lowther
Barnet
Very professional , tidy and good price- I asked Tony to make the wires invisible as much as he could, that is exactly what he did. Very nice man and very trustworthy. I would highly recommend him, Toni-Ann.
Response : Thanks to both Richard and yourself for submitting a great '5 STAR' review, your Estate Agency business has definitely benefitted from relocation of the Cloud VoIP phones.
Lindsay Wiggleswor...
St. Albans
Great service! Friendly, quick and fair price! Thank you.
Response : Great result on minimising your 'load time; and more than trebling your download speed, happy household, happy family, super fast job done, thanks too for a fab '5 STAR' review.
Mandi Riseman
St. Albans
Very prompt arrival and very helpful and sorted out a problem that was totally my fault. Definitely keeping their phone number 100% recommend. Thanks Mandi.
Response : Very pleased to have helped you, and thank you for your great '5 Star' review!
Claire Smith
Hemel Hempstead
Tony responded very quickly and he worked quickly and efficiently. He charged much less than all the other people I called. I would highly recommend him.
Response : From 11 Mbps to over 44 Mbps, really happy with result, shows you need a professional telephone engineer not a builder or electrician! Thanks Lindsay for a terrific’5 Star’ review.
Sylvia Packard
Potters Bar
Very professional and courteous. Competitively priced work. Would recommend to others and use again ourselves if needed.
Response : Thanks Sylvia, same day service and 45% cheaper than competitors PLUS a day earlier! Win win all round.
James Farrelly
Hemel Hempstead
Tony came round to our new property to fix what turned out to be a very simple job, but took the time to talk us through it, provide advice and suggestions and make sure the whole system was up and running before finishing up. Cannot recommend enough!
Response : Brilliant review James, thanks so much for submitting a review, 'under promised and over delivered' definitely today, so glad your happy!
Adele Debra
Stanmore
Tony came and moved the direction of the phone line at my daughters flat. He carried out a professional job and made sure we were happy how this was done. He was also good value for money. This is the second time we have used him and the work was done neatly and efficiently both times. I wouldn’t hesitate in using him again.
Response : My pleasure Adele, thank you once again for completing this review and awarding a '5 STAR' review.
R Coleman
Hampstead
Competent repair of malfunctioning LAN socket.
Mrs J R Riley
Codicote
Absolutely excellent service from Tony. Nothing was too much trouble and the time was very relaxed. No pressure to purchase anything, just genuine advice.
Response : Very pleased to help with Network setup and broadband after all your unresolved historical issues by National ISP and service providers, appreciate your fantastic review.
Lisa Sharp-Greer
Markyate
Superb job, prompt courteous service, found issue and fixed it. Marvellous.
Response : Thank you for a really glowing review Lisa, happy to have helped your company.
Sara Smith
Winchmore Hill
I had an issue with my BT line and internet cable during a house refurb. Contacted CommsMaster who were super fast to arrange an appointment, problem solved very quickly with minimum fuss. Fast, professional efficient service. Tony is a highly knowledgeable and pleasant BT Engineer who will go an extra mile to solve your issue in a calm and professional manner. Would recommend and use again.
Response : Your welcome, great result and thanks for taking the time to add a brilliant '5 Star' review, really appreciate it.
Metric Carpets Ltd
Berkhamsted
Tony Is always very quick to respond and offers an excellent service would highly recommend him, we run a carpet and flooring company in Berkhamsted and phone system is vital to our business. Metric Carpets Ltd.
Response : Always a pleasure to swiftly visit and correct any on site faults with minimum fuss and inconvenience, thank you for a terrific '5 STAR' review.
Mira Shah
Potters Bar
Excellent service. Very professional, knowledgeable and did a great job. Would highly recommend.
Response : Many thanks Mira for a fantastic review, very happy to have rectified your issues.

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Ltd Company No: 05716323
Made with love in Bristol, UK