Cocotec Laptop Repairs

Highly professional customer service, quickly diagnosed problem and fixed it for me at a very reasonable price. Absolutely would recommend and will return in future if need be :).

Very pleased, Tomasz is knowledgeable, speedy and competitively priced and I wouldn’t hesitate to recommend him and I will use him again. Thanks again!

I want to express my heartfelt thanks to Tomaz for his exceptional assistance in upgrading my SSD to 500 GB and successfully installing Windows 11. His professionalism, technical expertise, and attention to detail truly stood out throughout the entire process. Tomaz ensured that the upgrade was completed seamlessly and took the time to explain each step, providing reassurance and demonstrating his deep knowledge of the task. His friendly demeanor and proactive approach made the experience smooth and stress-free. Thanks to Tomaz's efforts, my system is now running faster and more efficiently than ever. I highly recommend him for any technical support or IT needs—his dedication to delivering outstanding results is second to none. Thank you again, Tomaz, for your excellent work!

I could not have found a better tech person than Tomasz. Yes, he's excellent at the details of his work with computers, but in terms of good business practice I’ve never known someone as good as he is - efficient, very prompt at communicating, and a model of honesty, fairness and thoughtfulness - qualities that seem generally to be disappearing these days. I have no hesitation in giving Tomasz 6 stars out of 5. Paul H.

Was very helpful got it sorted same day, fair price and kept us updated throughout the day.

Thankyou so much for fixing my laptop at less than half the cost of what others wanted! You were very helpful when I had questions and walking me through setting things up again. I'd definitely come back if I ever need to!

Tomasz was very good at analysing my touchpad problem and explaining my options for an upgrade. Pricing was clear and fair. Work was completed in time frame as promised. Will be my go to tech man for future.

Tomasz repaired my daughters laptop screen. Excellent service with a super speedy turnaround of 24 hours. Would highly recommend.

Highly recommend Thomas for repairs. Just replaced my daughter's Lenovo laptop screen after she had dropped it. Fast efficient service and good price. Highly recommend.

I had three laptops of various ages each needing repair. Thomas was excellent, he fixed them all within a matter of days. Very responsive and trustworthy. Good communications between drop off, diagnosis, qoutation for repairs and collection. Well recommended.

Cocotec Laptop Repairs exceeded my expectations! After a disastrous experience with another company, I brought my Dell Inspiron to Cocotec, and they worked wonders. Tom, in particular, provided excellent service, reassuring me throughout the process. Not only was my laptop fixed quickly, but the quality of the repair was exceptional. I truly appreciate their expertise and professionalism. Without hesitation, I highly recommend Cocotec Laptop Repairs to anyone in need of reliable and efficient laptop repair services. Thank you, Cocotec, for restoring my faith in laptop repair companies. Dr. Elbanna.

I phoned for a quote and visited Tom to assess the repair on my laptop which he did while I waited. He ordered parts and kept me informed with messages about expected delivery. Once he had the parts it was fixed within a few hours. Excellent service. Would definitely recommend.

Just got my cracked laptop screen fixed with a few days, Thomaz was excellent and very knowledgeable and helpful as usual and got me the best price. Cocotec are great and trustworthy and most of all honest.

Great service and Tom was a great guy. Very informative and sorted my laptop without headache.

I needed to retrieve some work files from a laptop that had locked me out following a coffee spill some while ago. Tomasz was very helpful from the first phone call through to the final collection, keeping in touch with updates in between. Having diagnosed my machine, he sent photos of the internal damage and gave realistic advice about options, following through with what I asked for, end result being my rescued files being transferred to a new laptop. All done within the timescales I requested. I will use Tomasz again if needed and wouldn't hesitate to recommend him to others.

Superb service! My laptop feels like New. Keyboard couldn't type certain letters and numbers. It has been replaced with a new one, given a deep clean and even added a little extra. All loose screws were replaced. Thank you for such an amazing service. Highly recommended. The only place in Birmingham you should go for a laptop repair.

I am delighted to share my positive experience with the computer repair service I recently received. The team efficiently fixed my computer and I am extremely satisfied with the outcome. The service was exceptional from start to finish. The technicians were highly skilled and knowledgeable, quickly diagnosing the issues with my computer. They communicated the necessary repairs in a clear and concise manner, ensuring that I understood the process. I was pleasantly surprised by the speed at which they completed the repairs. They wasted no time in resolving the problems, and now my computer is running as smoothly as when it was brand new. The turnaround time exceeded my expectations, allowing me to resume my work without any significant disruptions. Furthermore, the entire staff was courteous and professional, making me feel valued as a customer. Their dedication to providing excellent service was evident throughout the entire experience. In conclusion, I wholeheartedly recommend their computer repair service. They deliver prompt and efficient solutions, ensuring that your computer is restored to its optimal condition. I am grateful for their expertise and the positive impact it has had on my computer's performance.Moreexpand_more

Tom did a brilliant job extremely quickly. Thanks Tom I will recommend you to all my family and friends.

Tom, is amazing, superb knowledge of all computer repairs, quick response and excellent repair rates.

Very quick service. Laptop problem fixed plus good advice given regarding SSD modification to increase speed. Will recommend to work colleagues and friends.