Member since : | 17 Jan 2007 |
Manually reviewed : | 28 Dec 2024 |
Last updated : | 28 Dec 2024 |
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I've had 4 Ultion locks fitted today by Gareth. Very professional job and all was explained. One fly in the ointment though, we had already said an extra key would be needed for 1 lock. Lee had emailed and said that an extra key would be posted on. There was no mention of any extra cost. After spending almost £300 I would have thought that one extra key would have been FOC. Not so apparently. Extra charges should be clearly stated in any correspondence. Slightly disappointed but otherwise a grand job. Thank you.
Lee provided an excellent service - he completed the work (fitting a bolt to patio doors and fitting anti snap cylinder to porch door) on the same day that I phoned up with my request! He offered a 5% discount (OAP) and was willing to share his knowledge and give advice.
Clements Locksmiths were most helpful and forgiving when confusion arose over additional keys for my elderly father's new front door. This company has shown that it delivers exceptional customer service with an unexpected but most welcome human touch. I have no hesitation in recommending their services.
I feel compelled to say the service I received from start to finish was excellent. Being some 180 miles away from the house I rent out in Kenilworth , with a tennant locked in the house due to a failed lock. Liz Clements put my mind at rest on the telephone and assured me that Lee Clements(husband) would sort the problem out. Well they did and all was back to normal in no time and a very reasonable price. I can not reccomend them enough as they really helped me out.
A fantastic competitive service, by a guy who is friendly and professional. His speedy response to the request and availability were second to anyone. I would strongly recommend his services! Thank you.
I was locked out of my workshop with the key broken in the lock. No workshop no income! After calling many locksmiths they all said they would have to cut the lock free. then i ring clements they gave me a price on the phone and guaranteed not to have to destroy a very expensive lock. I do not write reviews as a rule but felt in this case i had to because of the quality of service. since that first call i have had Clements change the locks on my house with the same fantastic service.