Member since : | 19 May 2009 |
Manually reviewed : | 6 Feb 2019 |
Last updated : | 22 Jul 2016 |
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We've used Cleaner Team for several years now and the work their cleaners do is invariably of a very high standard. The office staff are quick and responsive, and on the rare occasion I've not been happy with the service, they've remedied it immediately. Our current cleaner, Diana, is the best we've ever had.
Our cleaner Elena is excellent, she is friendly and does a great job. She's very thorough and leaves the house looking very presentable. She always does cute things with my son's teddies and leaves his room looking lovely! My only criticism is the language barrier, Elena speaks very little English which makes explaining and understanding very tricky, The company are prompt on responding and always very accommodating with time changes etc. Overall very happy.
I have been using Cleaner Team for a year or so now and they are excellent! Cveti's cleaning is impeccable every week and nothing is too much trouble. The amount that she can do in just a few short hours is unreal. The ladies in the office are friendly and very helpful. Their communication when Cveti is on holiday or changes need to be made is brilliant. They do everything they can to not inconvenience you. I would 100% recommend using Cleaner Team.
I have been using Cleaner Team for 2 years. I'm now moving house, so I won't need their services for a while. Over the 2 years they have been excellent - Vanya's cleaning has been great and communication with Maya and Katya in the office has been great too. They obviously try hard to give a great customer service and they have been successful.
Silvia is very dedicated to her job and does a fantastic job. We trust her implicitly. The company is great at sorting out replacements, although it would be good if they were briefed on all the quirks of each client. I also appreciate that if we go on holiday we can just email to hold off the cleaning and it is really easy to deal with.
Stefka from Cleaner Team has been looking after my 3 bedroom apartment for a year now. She's very conscientious, looking behind and under furniture for dust, dirt, etc. She is gentle, and cares for my furniture, crockery, glassware, ornaments, pictures as much as I do and you can see it in the way she gently cleans things. She has also taught me a few of her tricks for cleaning coffee and tea stains from cups (salt). She tells me each time she comes what she would like to do the next time, for example cleaning the oven and the oven racks and we discuss which cleaning products are best for this.
I've been using Cleaner Team both for work and my flat for a few months now, and I've had nothing but excellent service and an excellent cleaning job done. The admin staff are always very friendly, and Ayshe has always done a really great job. Thanks very much Cleaner Team, much appreciated.
Cleaner Team have been cleaning our London flat for 4. 5 years and we have always been very happy with the service that we've received. Over that time we have had three different cleaners, but the service has always been consistently good. I have recommended them to friends, and would happily use them again.
I have used cleaner team for over 5 years. Before I moved house recently my cleaner Lili was absolutely wonderful. She is a lovely person, is very thorough in her approach and her commitment and we literally never had any problems. I can not recommend her highly enough. If you live in North or East London then make sure you ask for Lili when you want a regular cleaning service.
Just wanted to say that Nina is fantastic! She's been cleaning my flat for 6 weeks now and it's always spotless when I get back from work, so nice to come home to! She's always smiling and friendly, and she recommends products for me to use. Yet again, I'm very happy with your service :).
After 2 years with the same amazing cleaner, she had to leave and I started to look for a replacement. I tried a couple of independent cleaners but I wasn't happy, the cleaning wasn't done professionally (e. G. Dust not done, oven scratched) or too slow. A friend recommended Cleaner Team and I am very happy with their services. The agency/office is very helpful, flexible and responsive and the cleaner who comes to my home is very professional (i. E. Everything gets done to high standards and she uses the right products).
I first contract Cleaner Team out of desperation (after having major issues with our previous cleaner) and I've been very impressed so far. Nina has done a really great job at our office, and has good back up with Maya and Veni in the office. I'm really pleased I contacted Cleaner Team- it was a seamless transition from our old cleaner company to new and have every confidence that the good work will continue.
The final clean we had was thorough and we were very happy. We were mostly happy with our weekly cleans but had two episodes of broken communication with our cleaner resulting in cleaning the wrong rooms and one episode where an underwhelming cleaning job was completed.
The Cleaner Team were life savers. I was able to book a one-off clean at just a few hours notice when my normal cleaner was unable to come at short notice. The cleaning itself was then done professionally, within time and to a good standard. Easy to communicate with the office and the cleaner. Very happy.
We have been working with Cleaner Team for a few years now and their service levels were always very good. The Team is always there to hear our comments and have always responded well to our requests. So far we've had two main cleaning ladies who were outstanding.
We have used Cleaner Team for the past five years and have always been very pleased with the level of service received. Their cleaners are well trained, personable, professional, trustworthy and reliable. We have had the same cleaner for over three years now. We trust her with our house, and she's great with dogs! The office staff is also highly responsive and professional. I couldn't recommend them highly enough.