Member since : | 21 Mar 2014 |
Manually reviewed : | 8 Aug 2019 |
Last updated : | 7 Jan 2025 |
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Outstanding Service for Over 6 Years! I have been with Central Housing Group for over six years and have consistently received exceptional support from their team. The level of care and professionalism they provide is truly unmatched, especially during the challenging times of COVID-19. I would like to give a special mention to my property manager, Katherine Booth. Katherine is compassionate, caring, and transparent in every interaction, She always ensures that any repairs or issues are resolved promptly and efficiently. Her dedication and attention to detail are unparalleled, making her truly one of a kind. The entire team at Central Housing Group communicates effectively, which I greatly appreciate. Their commitment to providing excellent service has made my experience as a tenant smooth and stress-free. Thank you, Katherine, and the whole team for your incredible support. .Moreexpand_more
I am not a tenant of CHG but a neighbour of one who is renting from this agency. For the past 4 years me and my family have been harassed, intimidated and bullied by a lady who rents from CHG. Having gone down all avenues and with no luck I finally found out she rents from CHG so I sent them an email asking for help to which a Katherine Brook replied, she will not be assisting me in this matter. On there own website is states tenants code of conduct and they have failed to act on it. There is a whole page of what's expected from tenants. I have council letters, police records, an actual harassment case pending all of which was sent to CHG and Katherine Brook and Co. Has chosen to ignore it. Imagine having your kids watched via your neighbours CCTV on 3 occasions, imagine being woken up to banging on the wall at 01. 30 and 04.30 purposely to disrupt your sleep, imagine being told to take an overdose in front of your young children by your neighbour and her friends. That is only a small portion of what CHG's tenant is doing to me and my family and they are offering no help. 4 years me and my kids have had to deal with this with no help from anybody. Shame on them for not acting on their own rules.Moreexpand_more
My experience with the Central Housing Group has been brilliant. Communication is fantastic. They have taken the stress out of letting and ensure the landlord is paid on time and the tenants are comfortable. A very professional, trustworthy and reliable company and I highly recommend them.
I gave my property to Central Housing for management after having a bad experience with an alternative management company. I have to say that they are very professional and manage the property extremely well. I don't have any worries and I know that the property is being well looked after. I would have no hesitation in recommending Central Housing as a property management company.
I have a rental property with Central Housing for well over a decade now and am going to stay with them for the foreseeable future as it's the most hassle free and peace of mind way to rent the property and have it fully managed. There is a fantastic team in the background, managing the property and looking after the condition of the property, and they have their own contractors whom they use for all aspects of repairs needed which are generally more cost effective than going private. Whilst the rent received may be a little below market rates, once you have saved your monthly agents commission, the cost of having the property sitting empty at odd periods and all the other time and effort spent on preparing new tenancies, check-ins, check-outs etc. It's quite simply a no-brainer. Well done Romesh, Jo, Maria and all for providing a great hassle free rental service.
I must say if you are lucky enough to have Joanna Monte-Colombo as your property manager you are in great hands and can have peace of mind that your property is going to be very looked after and well tenanted. Joanna communication and responsiveness is fantastic. I have really appreciated her excellent service for many years, she was always quick to any queries I had and managed everything seamlessly for me. Thank you very much Joanna, you are hardworking and reliable. Faiza T.
Hi I have been using central housing group for more then 7 yrs as my letting agents and I have been very pleased with their services and handling my property. Romesh and the whole team are very helpful and professional in their work nothing much to say more but highly recommend them.
We have worked with closely with Central Housing Group, their tenants and landlords in maintaining trees for some of their managed properties. They are a well-run company that takes great care of properties under their management. I am confident that using their ‘Guaranteed Rent’ scheme will prove to be an excellent choice for any prospective landlord to help avoid the considerable risks of having tenants default on rent and paying legal costs to regain possession of their properties.
I would like to say Thank You to Romesh and Joanna at Central Housing Group for looking after my one bedroom flat for the past 3 years. They have both been very professional and reassured me that the flat would be vacant by the time I sold the property. An excellent service, I highly recommend them.
I have used CHG for two years now. They are an extremely professional and efficient company. Rent is paid on time problems solved quickly by assigned property manager. In my case Elena who has been extremely helpful and very courteous. I would recommend this company to anyone looking for a stress free life when renting out a property.
I have been letting out my properties through Central Housing Group for 17 years and I can confidently say that they are the best in the business. They carry out their work with integrity, sincerity and professionalism. All questions however small are answered promptly by the efficient and kind staff. The rent is paid very fairly and on time too which I have appreciated in the last 17 years. If peace of mind and security is what you want from your property, then from my experience I would recommend Central Housing Group. I would like to extend a tremendous thank you to Romesh and his team for offering an excellent and superb service. Keep up the good work!
Central Housing Group have managed my flat in Enfield for over 15 years now and I cannot praise them highly enough. The rent is paid on time every month. Issues are dealt with quickly. Their staff are superb. The annual management fee is lower than other agents would charge. As a result, I now live in a different country and know that my flat is being professionally managed and safe in their hands. Thank you Romesh and team.
We have worked closely with Central. Housing Group, their tenants and landlords in maintaining their trees over the past few years. We can highly endorse their guaranteed rent scheme to any landlords who wish to trust their property to be cared and managed by a company that provide quality services throughout the duration of their management. This is clearly a very well run company who care about their clients, whether you be a tenant, landlord or property investor.