Member since : | 14 Mar 2008 |
Manually reviewed : | 5 Apr 2010 |
Last updated : | 21 Jun 2024 |
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Great service would highly recommend. Arrived within 1 hour of my call. Chris was friendly and polite. My completely blocked kitchen sink was swiftly unblocked with no fuss. The drain outside had been overflowing for ages too which Chris fixed. He made it so hassle free I wish I had called them earlier and hadn't left it for so long. Would definitely use them again.
The guy who came round to unblock our toilet was prompt, friendly and efficient, even though it wasn't a particularly straightforward job. He went above and beyond, even trying to jump start the car for me! Browns were cheaper than an alternative local company, and were able to come round sooner. I'd definitely use them again, and would recommend them to anyone.
Had an emergency plumber from Browns plumbing come out to fix a serious leak from garden tap last year. Plumber put a cap on the pipe which stopped the leak. Since then I have had a high water consumption. Essex and Suffolk water came to check if there might still be a leak, and advised me to contact the plumber who carried out the repair. When I called Brown's plumbers to ask about this, the man on the phone was very rude to me, and refused to give me any advice or guidance on this matter.
Leaking pipe at back of bidet in bathroom. Had lagged it overnight as it was dripping quickly. Plumber came within 20 minutes of my phone call, assessed the task and successfully and efficiently rectified the problem piping. We will use you again and recommend you to friends. Thank you so much.
Emergency call out. Dowstairs toilet leaking. Arrived within the hour and not only made full repair but also ensured that future jobs would be cheaper by modifying work that had been previousy done. A very difficult job in a confined area, but didn't leave until the job was complete.
Called Steve on Friday to have a look at my boiler he came within hours knew straight away what was wrong, came back on Wednesday with a part that was broken, he never gave up it was very complicated job, very tricky to get to the part that need to be replaced. He did the job, absolutely brilliant top man. I would recommend him 100%.
Elderly and infirm mother's toilet flooding. Needed help ASAP. Came within fifteen minutes. Investigated thoroughly and solved simply. Calm, polite, helpful, kind, clean. Did not make me feel stupid or make more of the issue than necessary. Will use again. Thanks.
Unable to clear a blocked outside drain, help was soon available (about an hour later) when the blockage was swiftly removed, without any fuss or mess whatsoever. The gentleman who came ( I should have asked for his name) was truly a very experienced professional. Would wholeheartedly recommend their service.