private

Brampton Picture Framing

142 Reviews
Top Rated
Member 18+ Years
38987
Brampton Courtyard, 11a Old Hall Road
Chesterfield
Derbyshire
S40 3RG

Tel:
01246 55****


schedule Closedkeyboard_arrow_down
Mon - Fri: 09:00-17:00
Sat / Sun: Closed

Verification Tests - 4 Oct 2024


done Email address is working
done Website is working
done Email address matches domain
done Phone number checked
done Address checked
done Reviews checked
verified_userView Details
Member since : 20 May 2007
Manually reviewed : 11 Oct 2022
Last updated : 13 May 2024

About Brampton Picture Framing


Brampton Picture Framing, owned and managed by Vallaton Ltd, has over 15 years of experience in the picture framing industry.

We offer a face-to-face professional picture framing service from our premises in Chesterfield, just south of Sheffield, on the edge of the Peak District.

We also offer UK-wide delivery on bespoke picture frames, moulding lengths, pre-mitred moulding as well as picture framing supplies.

We have two Guild Certified Framers, both qualified in Advanced Conservation Framing, committed to creating the perfect frame for your artwork or memories.

As proud members of the Fine Art Trade Guild, we can also offer you the choice of framing standards set by the Guild which covers all budgets.

142 FreeIndex Reviews - Ranked 2nd out of 59 UK Picture Framing Shops

Rating Distribution

137
 
4
 
0
 
0
 
1
 

Review Verification

All customer reviews are verified by email and are automatically checked for authenticity.

Read about our review system

Peter Fortey
Coventry
Photo uploaded by Peter Fortey
Being a 77 year old man, everything now, can be done tomorrow, but in three days time the wife’s three sisters were coming over and I’d had the frame for, well, a good while, but had still not sorted out the mount / mounts, so the time I had left to achieve this I needed a miracle, and the name of the miracle, was Charlotte, she, I believe went above and beyond to get them to me, quality 100% packing 100% service 100% dead chuffed, BRILL.
Sam Taylor
Langwith Junction
Quality frame, great customer service and value for money - thank you!
Pamela Dallaway
Basingstoke
We have had picture frames and mounts made over a period of years and have never received such wonderful service and quality before. Charlotte fully understood what we wanted, was extremely patient and gave clear advice which led to our order being completed to our entire satisfaction. The quality of both materials and workmanship was perfect. The order arrived within the timescale that was quoted and packaged so well that there were no problems whatsoever. We are absolutely delighted and thank you to everyone involved with our order. .
Mike Ullmer
Moreton-In-Marsh
Ordered 2 pieces of glass for picture frames. One piece arrived broken, phoned on a Friday and a replacement arrived very next day, no quibbles or dispute. Excellent service will certainly use again. Many thanks.
Nicky Browne
Hampton
Brampton made 30 white mounts for me in various sizes. They arrived, very well protected and when I opened them I was thrilled to see an exquisite little mountain of glistening white mounts! Absolutely 100% perfect. My linocuts look great in them! Thanks.
Kate Stringer
Esher
I ordered a piece of specialist glass for framing. It arrived in perfect condition and extremely well packaged. Unfortunately the size was a little out so I called, expecting some difficulty in resolving the issue. I could not have been more wrong. Customer service was superb and a new correctly sized piece arrived the next day, again immaculately wrapped and packaged. I am delighted and will definitely use again.
Janice Fairless
Tosside
Two mirrors beautifully framed. Excellent company to deal with.
S Stokes
Taunton
This is the second time I've ordered photo mounts from here and I have had excellent service both times. The most recent of which I needed multi-aperture mounts, the team figured out the exact sizes needed for the image sizes I wanted them for, which was superb as I wasn't exactly sure myself on what the sizes should be! They spent their time helping me, and replied to my enquiries quickly and my order was processed and delivered just as quickly, it didn't take them long at all even though they weren't standard sizes! 100% recommend them and I will definitely use this company again.
Roy Grayson
Tosside
100% Customer satisfaction, really? NOT my experience, despite the glowing references shown here, which I think are selected for publication. I doubt that this review will be published. Are negative reviews filtered out ? I ordered using the 'chop' service in order to save on cost, being an OAP on a limited income. When the frame arrived, the two long sides were bowed, which I think, rightly or wrongly is unacceptable. Upon complaining, I was asked to send photos of said 'fault'. Which I did. Brampton then informed me that they would send replacements, "as soon as we can. " because, and I quote again "we may have to order more moulding in."This was five days ago and, taken at face value, sounds reasonable. They have none of this moulding in stock, so will have to get some. However, what I fail to understand is this; If I go online now, and indeed for the last five days, I am able to order as many more of this particular frame moulding as I want, so they obviously DO have it in stock. But are NOT going to do the decent thing and send me replacements any time soon. The only conclusion that I can draw from this is that they are deliberately not going to rush to rectify faults in order to punish any customer who has the temerity to complain. They will make you wait and suffer because the '100% satisfaction' claim does not, apparently, apply to the 'DIY' customer. Very disappointed.Moreexpand_more
Response : When we originally cut and sent out your chop service order, we honestly really did not notice that the lengths were bowed. We would never knowingly send any faulty or defective products to our customers. We didn’t see the email reporting that the lengths were bowed until approx. 3. 30pm on Thurs 20th Sept. By this time, we had already placed our daily order with our moulding suppliers, and we found that we had no more of this particular profile in our stock. The couriers are not operational over the weekend, meaning all orders placed on Friday’s don't arrive with us until Monday afternoonThe replacement chop service was done first thing Tues 25th morning, at the soonest possible time, for delivery to you 26th. We certainly did not deliberately make you wait to “punish” you. In actual fact, we have dealt with your replacement chop service within 4 working days, 1 day quicker than the 5-7 working day turnaround stated on our website. In regards to the comment:“If I go online now, and indeed for the last five days, I am able to order as many more of this particular frame moulding as I want, so they obviously DO have it in stock. But are NOT going to do the decent thing and send me replacements any time soon”.We place a daily order with our moulding supplier. Although we have a lot of stock on-site, we do not have hundreds of meters of every single moulding shown on our website in our premises, in much the same way that you wouldn’t imagine that a painter-decorator would have numerous pots of every single colour in a paint catalogue. Negative reviews are certainly not filtered out, customers will usually email us to attempt to sort out any issues or grievances, and we are very happy to help in every way we can.Hope your framing project was successful!Moreexpand_more
Ian Price
Worcester
Easy online ordering of frames from a huge range of mouldings with prompt telephone/email replies to queries. Frames arrived well packaged and were made to an incredibly high standard. Highly recommended.
David Hayes
Manchester
I needed a small piece of Perspex to replace the broken glass in my granddaughters 1st Communion certificate frame. It arrived promptly in good condition and is a perfect fit. I would highly recommend this company and would not hesitate to use them again if needed.
Sue Galise
Swanage
Could not be more delighted with an oval picture frame I ordered from Brampton. I'd been looking for the right size and style for ages. It is of first class quality and is perfect in every way. Additionally, it was so well packaged. Thank you all very much.
Laura Parker
Godalming
From start to finish Brampton Framing have been exceptional. There excellence for customer service gave me the confidence to place an online order. I'm not local and live in Surrey. My order arrived in perfect condition. I highly recommend Brampton Framing and will continue to give them my custom.
Gary Holbrook
Nottingham
This is the first time I have ordered a custom made picture frame online. Not only is the frame perfect, it was packaged with the greatest of care. I am very impressed and delighted!
Adrien LEFEVRE
Windsor
I placed 2 orders of Tru Vue Museum glass at Brampton Picture Framing and everything was great! The glass was delivered to France very quickly and in perfect condition. The staff answer to emails in few hours and the customer service is friendly and helpful. I highly recommend this company. J'ai passé 2 commandes de verre Tru Vue Museum chez Brampton Picture Framing et tout s'est passé à merveille. Le verre a été livré en France très rapidement et en parfait état. Le personnel répond rapidement aux emails et le service client est irréprochable. Je ne peux que recommander vivement cette entreprise.
Ian Whelpton
Chesterfield
I recently purchased a limited edition print and had it framed by Brampton Picture Framing. I had lots of different frames to choose from and got help and advice as to which frame would most enhance my print. Once the framing was completed they delivered it to my home for me. I am extremely happy with the service I have received and would certainly use them again.
Emily Shurmer
Cambridge
I ordered a custom frame from Brampton, and it's absolutely gorgeous and perfect for what I need. The service was super fast and the frame is brilliant quality, as well as being great value for money. The only problem is it makes all my other picture frames look terrible, so now I think I'll have to replace them all! :) Thank you so much, I know where I'll be getting all my frames from in future.
Suzi Stone
Chesterfield
Absolutely delighted with all my frames I've had made! From simple mounts, to my larger projects, the staff have been extremely helpful. Fantastic ideas, excellent service and beautiful frames. Thanks guys :).
Luke Wilson
Aberdeen
Excellent service and quality of frames.
Clements
Harpenden
Photo uploaded by Clements
The website was easy to use, the frame arrived within 5 days of ordering, was very well packaged and very well made. It fitted our artwork and compliments it beautifully. I would have no hesitation in recommending Bramptons.

Other Picture Framing Shops nearby

 
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Brampton Picture Framing is accurate. FreeIndex is not liable for any products or services provided by the business.
Report a problem with this page


Ltd Company No: 05716323
Made with love in Bristol, UK