Member since : | 5 Jan 2012 |
Manually reviewed : | 20 Jan 2023 |
Last updated : | 4 Nov 2024 |
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We recently used Bounce Creative / Promo-Brand for an order of personalised Lindt advent calendars and they couldn't have been more helpful. Communication from Erin was rapid with all questions helpfully answered quickly. She even helped to push our order through so we got the products a lot faster than originally anticipated. Great company to deal with, thanks.
Callum was very knowledgeable, helpful and responsive throughout the whole order process. We're so pleased with our engraved power banks - they're great quality and look fantastic. Despite having a very tight deadline, our order was delivered days before expected! We would highly recommend Bounce Creative Designs Ltd (Promo-Brand).
We've been using Bounce for more than a year to order our promotional merchandise and I've only had the best of experiences. Orders are quick, quality and the team make the order process seamless, no matter how many changes and queries you have! I've built a strong working relationship with Rory who has been consistently on hand to help with any and all orders no matter how complicated. He's even searched the internet tirelessly to find the right base product for our brand. I go back to Bounce every time purely because of his amazing service.
Bronwyn was incredibly helpful and understanding in all my needs as a first time small business owner. She really helped with getting the design just right and made the whole process easy and quick. The product itself is fabulous and so nicely made. I won’t be using anyone else in the future.
Rory was extremely helpful and responsive despite our very tight deadline. All items were delivered earlier than expected, the quality was good and Rory gave us the flexibility we required which we highly appreciated. Will definitely use Promo-Brand for similar events.
Callum was particularly helpful and willing to meet our tight deadline for an event. Was great working with a company which was clearly willing to go the extra mile. Very pleased with the speed of correspondence and the quality of the product, which went down v. Well at the conference! Will use again.
Highly recommend this company. Fantastic products and even better service. Rory was incredibly helpful and turned the job around very quickly, communication was fantastic, something we lack these days, and I didn’t need to chase anything! Wouldn’t hesitate to recommend and we’ll certainly be using them again. We purchased branded stress balls, mint tins, notebooks (excellent quality) and re-usable coffee mugs! Fantastic! :o).
I recently used Promo-Brand for branded pens and notebooks. They were incredibly helpful and knowledgeable, the service was great, and the job was turned around quickly. I was very impressed with the quality of the end product, and I even got quite a few compliments from clients. As a new business owner this was my first mailing with branded items, so the process was fairly new to me. Abi helped me through each step, advising me to choose high-quality items that would be appreciated and kept (which turned out to be great advice). I was given design alternatives to choose from which integrated really well with my existing branding. My impression is that Promo-Brand is a really design-lead company, with a focus on quality. They seem to genuinely care about creating promotional branded items that will have a real impact on your business. I will definitely go back, and would highly recommend them.Moreexpand_more
Have been looking for some promotional items for a while bus couldn't decide what to get, eventually went for pens. We could choose the colour of the barrel and the grip but were unsure what colour writing may be best. Abi kindly sent over a mock up of the pen design with different colours for the writing so we could choose which was best suited and then he matched it almost perfectly to our company logo colour. Turnaround and delivery time was good, very pleased with the product and will return when we need more or if we decide to get another promotional product.