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Beyond Theory

42 Reviews
Highly Recommended
Member 10+ Years
640515
Derngate Mews
Derngate
Northampton
Northamptonshire
NN1 1UE

Tel:
01604 21****
Mobile:
07764 83****


schedule Open : Closes at 18:00keyboard_arrow_down
Mon - Fri: 08:00-18:00
Sat / Sun: Closed

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Member since : 25 Apr 2015
Manually reviewed : 15 May 2020
Last updated : 21 Oct 2024

About Beyond Theory


We provide high quality business training in leadership and management, employee engagement and customer service. From 1:1 coaching and bespoke training workshops to ILM Level 3 and Level 5 Diplomas for Leaders and Managers, our training will support your business growth. We're based in Northampton but operate throughout the UK.

As an accredited centre for the Institute of Leadership and Management, our high quality training programmes are uniquely designed to meet your company's needs. Everything we do is based on the latest research from respected sources such as the Chartered Institute of Personnel and Development, the Institute of Customer Service, the Harvard Business Review and the Engage for Success movement. We offer a money back guarantee - if you are not satisfied then you don't pay.

Our associate consultants and trainers are hand picked to deliver the very best. Each has a proven track record in blue chip companies, with the ability to help transform your business to deliver the very best products and services.

We work with groups and teams of all sizes. We also provide insightful 1:1 coaching. If required, we can provide personality profiling using marketing leading psychometric tools such as Myers Briggs Type Indicator, FIRO B and Strength Deployment Inventory to help better understand ourselves, each other and then create more options to build successful working relationships.

We also provide personality profiling and ability testing to support recruitment, making sure you get the very best candidates for your business.

Customers do not remember mediocrity. Instead they remember their wow! Moments. Unfortunately they also remember their ouch! Moments too. With our blue riband Beyond Expectations programme, we will help you define and redefine your customers' experience. We undertake an independent and objective assessment of our customer experience of your business to provide precise, high quality feedback. We then help you map your customers' journey to define or redefine your very own customer service standards. Our next step is then to train and equip your managers and teams with the skills and knowledge they need to deliver the levels of service you want and that your customers deserve. When then measure the difference to demonstrate the impact - turning ouch! Moments into wow!
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42 FreeIndex Reviews - Ranked 1st out of 17 UK Management Development Training Courses

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Samantha Cooke
Ilford
I was part of a group of 8 managers who took part in a 1 day Managing Performance workshop with Paul that he conducted online. The content was extremely relevant and we could see how it could be applied in our daily work within our departments. It was also great for manager team building! Would highly recommend Paul and Beyond Theory.
Response : Thank you Sam for your great review. Managing Performance is such a key aspect of any business, and it was great to be able to share our expertise on this topic. We look forward to welcoming you back on our training if and when the opportunity arises.
Taylor Clarke
Daventry
Training was very helpful for the stage I am at in terms of my work, each module was well planned out and put together in an professional manner. Paul the trainer running the course was really nice, laid back, and is clued up on what he is teaching. I had an fantastic experience working though the Engaging leadership course. I would 100% recommend Beyond Theory to others.
Response : Thank you Taylor for placing such a great review. It's been fabulous to see how the training has given your increased confidence as well as skills and knowledge to be an even more effective manager. We look forward to welcoming you back on our training courses if and when the opportunity arises.
Sam W
Wellingborough
I Completed the ILM engaging Leadership course with Paul Beesly and I have learnt so much from it, I think it also help that Paul was such a positive patient leader. Thank you so much Paul and Beyond Theory.
Response : Thank you Sam for placing such a positive review. We aim to make all of our training as engaging and practical as possible, providing our participants with insights and choices to become better leaders. We look forward to welcoming you back on our training if and when you or your company need further help from us.
Wendy Hayward
Corby
Aircare Compressor Services engaged with Beyond Theory to train / re-train all of our Managers in ILM recognised Engaging Leadership. This was arranged through Northamptonshire Chamber of Commerce. All of our team were blown away with the course content, modules but most of all - delivery! Paul and his team are absolutely fantastic, we are all continuing to learn and improve our leadership in our management styles. A great investment and highly recommended.
Response : Hi Wendy. Thank you so much for your review. We are thrilled that our training has helped you and your team on your journey to transform your business. You and your leadership team have been a joy to work with and look forward to working with you again.
Lexie Cuzzocrea
Axbridge
The SDI workshop was fantastic. Really interesting and very well delivered by Paul. I would highly recommend this.
Response : Hi Lexie. Thank you for your feedback which is much appreciated. I am delighted that you and your team colleagues took so much away from the SDI 2. 0 workshop. We look forward to welcoming back on our training in the future.
Clodagh Driscoll
Wellingborough
I have been working with Paul at Beyond Theory now for 2 years and have nothing but positive feedback. Paul has helped me develop and gain confidence in a role that I didn't quite think I could do. The management training is superb and has taught me so much which I use in my day to day tasks. I recently undertook the Recruitment and Onboarding Skills session which is critical right now and I took so much away from that. I would strongly recommend booking a session with Paul.
Response : Thank you for leaving such a great review, Clodagh. It's great to hear that the training has been so helpful to you and your career. We hope to welcome you back on our training soon.
Gwyn Roberts
Northampton
Beyond Theory's Creative Thinking and Problem Solving training was hugely beneficial. By recognising that many approaches to a problem is valuable, it should also help with team dynamics as all views are valid. Thank you.
Response : Thank you for your feedback, Gwyn. 'If you always do what you've always done, you'll always get what you've always got'. Glad to hear that this course has worked for you and the team. We look forward to welcoming you back for more of our training soon.
Cathalijne...
Northampton
I can recommend Paul! Very pleasant cooperation. Has good MBTI knowledge and coaching skills. Nice person, accurate and perfect communication. In short: satisfied customer.
Response : Thank you, Cathalijne, for placing such a great review. The Myers Briggs Type Indicator (MBTI) is such a powerful way of understanding ourselves so we can better understand others. The MBTI Step II takes an even deeper dive and we were delighted to be able to provide this service on this occasion. We'll be very happy to help again in the future.
Gaynor Roberts
Wellingborough
‘The management training this week was brilliant and so engaging, prompting me to want more and more. '. On behalf of Northamptonshire Carers.
Response : Thank you for placing your kind review on behalf of your team at Northamptonshire Carers. We look forward to our continued working with your team going forward on a range of leadership and management topics.
Petra Rinne Lovelo...
Lewes
Our customer service has gone through the roof since the Customer Excellence training with Nick. We've implemented mystery customers and team goals on the back of it and the fantastic results keep coming in. The team is smashing their goal every month :) We are keen to work with Beyond Theory again. .
Response : Thank you for leaving such a positive review, Petra. It's brilliant to hear that our training is working so well. We work hard to bespoke our training to ensure it delivers the very best value and the very best results for our clients. We so look forward to working with you and your team again.
Alistair Everett
Devizes
A great workshop with Paul. Very interesting, informative and enjoyable. It will help guide the direction of management and leadership in our firm. I look forward to future workshops.
Response : Thank you, Alistair, for placing such a great review. We're delighted that you and your senior management team took so much away from the training session last week. I look forward to working with you and your managers again at sometime in the future.
Monika Puk
Northampton
Yet another brilliant training session delivered by Paul and Beyond Theory. I attended previous sessions a few years back so I was very excited to have more time with Paul - this time on importance and conduct of 1 to 1 meetings.
Response : Thank you Monika for placing such a glowing review of the training we provided recently. We're always delighted to hear how well our training is being valued by our clients and we look forward to providing more training for you in the future.
Matthew Chambers
Northampton
This was my first training session with Paul, was via zoom learning about performing 1-2-1 sessions with staff. The session was delivered well and Paul made sure that everyone was involved throughout. I am looking forward to further training with Paul and would highly recommend Beyond Theory to others. .
Response : Thank you for your review, Matthew. I am really pleased you enjoyed your recent course with us. We work hard to ensure that our online training is as engaging as our face-to-face (in-person) training so it's fabulous to hear that you found it so engaging. We look forward to welcoming you back on more of our training courses in the future.
Brian Bircham
Woburn Sands
Paul was a fantastic guide into the complex world of leadership - introducing theories and ideas with great context and energy.
Response : Thank you Brian for adding such a great review about our leadership training. We take pride in sharing our expertise in a way that is engaging as well as insightful, and look forward to welcoming you back on our training in the future.
Michelle Murphy
Northampton
A Fun, lighted hearted approach but very informative and will defiantly be of benefit to me in the future.
Response : Thank you for your review, Michelle. Knowing that our training will definitely benefit you us a great motivator for us. We like to keep our training fun as well as practical so we're really pleased it worked for you. Come back on our training soon - we'd love to work with you again.
Dawn Panter
Wellingborough
I have attended 2 training sessions (one full day and one bitesize) and both have been pitched at just the right level for needs. They are informative, easy to access and you come away with exactly the right tools needed. Thank you and hope to attend more!
Response : Thank you Dawn for placing such a great review. We pride ourselves on delivering the very best training and we're delighted to have met your expectations. We look forward to working with you again when the opportunity arises.
Emma Plowman
Northampton
I attended the Sales Through Service course and it has allowed me to re-focus my mind on sales and gave me so many good pointers. Really great course - if you are just starting out in sales or have been it in for over 20 years (like me! ).
Response : Thank you so much for your generous review, Emma. We're delighted that you found the training so insightful and helpful. We believe that the days of the hard sell are over and achieving sales through service is the right approach to build and sustain customer loyalty. We look forward to working with you on our training again in the future.
Gwyn Roberts
Northampton
Insightful and certainly useful training. Would highly recommend.
Response : Thank you for placing such a positive review, Gwyn. We're delighted to see the impact that our training has had. We look forward to welcoming you back on more of our courses in the future.
Ana Arias
Northampton
I took this 2 courses, Managing Self (Delegation Skills) and Keeping Your Spirits Up and Your Resilience High. They were very interesting same as the test activity. Thanks again to Paul for putting all these together. .
Response : Hi Ana. Many thanks for your review giving us a five star rating. We're delighted that you found the training so helpful - including the pre-course work that provided you with such a helpful analysis. Having completed two of our courses already we look forward to welcoming you back on our training soon.
Vic Sheret
Northampton
Thanks for a good refresher and some interesting, thought provoking fresh ideas that I have taken on board. I would have preferred to take part with a larger group though, as I enjoy sharing experiences with colleagues from other Charities. I am looking forward to my next course.
Response : Thank you Vic for your kind and thoughtful review. We're delighted that our training put forward some new ideas and concepts as well as refreshing your memory of things you may have come across in the past. As well as 'open' courses, we do offer 'in-house' training too, which may be something to consider in the future. Either way, we look forward to welcoming you back on our training soon.

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