Berkshire IT Services

About Berkshire IT Services

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Berkshire IT Services is a fully mobile computer repair service based in Ascot, covering Ascot, Sunningdale, Sunninghill, Bracknell, Windsor and surrounding towns. I fix Windows PCs and laptops remotely by secure screen-share or in your home or office - no drop-off, no workshop, no call-out charge. Diagnostics are free, remote support is £25 per 15 minutes, home visits start at £50, and every hour of labour is capped at £75. If I cannot fix your problem, you pay nothing - that is the No-Fix, No-Fee guarantee. Call (01344) 935008 and speak directly to the engineer who will do the work.

Berkshire IT Services handles the everyday computer problems Ascot households actually hit:

• Computer repair and troubleshooting - Windows errors, blue screens, slow start-ups, tune-ups.
• Virus and malware removal - deep cleaning, scam pop-up removal, antivirus setup.
• SSD and RAM upgrades - the £89 SSD speed boost that often beats a new laptop.
• Data recovery and backups - deleted files, corrupted drives, set-and-forget backup setup.
• Wi-Fi and network setup - dead-zone elimination, mesh Wi-Fi, router troubleshooting.
• Printer setup and troubleshooting - offline printers, spooler errors, AirPrint.
• Windows 11 upgrades - compatibility check, migration, honest advice before you buy new hardware.
• New PC setup - file transfers, email accounts, printers, trialware removal.

Small firms around Ascot and east Berkshire get the same pay-as-you-go IT support big companies reserve for themselves - without the retainer or the ticket queue:

• Business IT support on demand - £25 per 15 minutes remotely, £75/hr capped on-site.
• Microsoft 365 and Google Workspace administration.
• Workstation deployment and staff set-up, including home workers.
• Network security basics and backup configuration.
• Fast local response: typically on-site within around 20 minutes for emergencies in the core area.

The owner is the engineer: the person who answers the phone is the person who fixes the problem. B2B infrastructure work (networks and domains) is handled by sister company TCP123 UK.

Two ways to get help:

1. Remote support - I connect by secure screen-share, you watch everything, and most software faults are fixed the same session. £25 per 15 minutes.
2. Home or office visits - for hardware, Wi-Fi and anything needing hands-on attention. From £50 (first 30 minutes included), travel free, labour capped at £75 per hour.

Opening hours: Monday to Friday 9am–7pm, Saturday and Sunday 12pm–5pm, by appointment.
Coverage: Ascot, Sunningdale, Sunninghill, Bracknell, Bray, Datchet, Eton, Holyport, Old Windsor, Sandhurst, Virginia Water, Windlesham and Wraysbury.
Phone diagnostics are always free: (01344) 935008.

Straight talk about what I do and don't do: I specialise in Windows PCs and laptops - software faults, viruses, slowness, SSD and RAM upgrades, data recovery, networks and setup. I do not repair Apple Mac hardware, and I do not replace laptop screens or keyboards. If your job is outside my skillset, I will say so plainly and point you to a trusted specialist rather than take your money for work I cannot do well. Every job runs on the same terms: free diagnostics, transparent capped rates, and the 100% No-Fix, No-Fee guarantee. Call (01344) 935008.