Member since : | 12 Aug 2008 |
Manually reviewed : | 18 Aug 2008 |
Last updated : | 28 Jan 2024 |
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Totally and completely let down by this company. Would absolutely warn people off from ever using them. We ordered over £400 worth of flowers for my grandmother’s funeral and they simply did not provide them. It was only when the hearse turned up outside our home to follow it to the crematorium were we made aware. The company representative proceeded to blame us for an incorrect date on the order form despite text messages confirming the date which were acknowledged by her. No flowers were delivered on the alleged date on the order form in any event. She promptly refunded the money with £100 on top to cover the flowers we purchased en route to the crematorium so that at least there was something on the coffin but nothing will ever be able to remove the exacerbated grief this company caused when we were at our lowest. Nor can we remove the forever tainted memory of our grandmother’s funeral. Do not trust this company. Go elsewhere. I wouldn’t wish this on anyone.Moreexpand_more
The quality of service we received from bellapetals was exceptional and very professional. We ordered flowers for my father's funeral, and they were delivered to our home on schedule. Trupti was very friendly and helpful with any questions we had. I would certainly recommend and would use bellapetals again.
Wonderful service and the quality of the flowers was excellent. It was for my Mother's funeral. We ordered a traditional Aum arrangement, a 4ft spray to go on the coffin and a lettered tribute. All were simply beautiful. Trupti dealt with our arrangements with so much thoughtfulness and respect. We will always be grateful to her for making the day so beautiful and special.
My family ordered flowers for a funeral. The service was really professional and the customer care was legendary! A really pleasant experience from ordering the flowers through to delivery and payments! It was nice and simple and Trupti did a great job! Thanks for all your help!
Bella Petals provided the garlands for our wedding. Trupti was very attentive to our requirements. Quality flowers were used in the making of the garlands and both garlands looked quite substantial. The packaging was secure and there was no damage to the garlands when transported to us. I would certainly use Bella Petals again and would highly recommend them.
Bellapetals provided flowers for our asian wedding from pedestals to garlands. The quality was exceptional and exactly what we agreed with them. We had shopped around and found that their quote was a lot lower than the majority of other florists and their quality of a much higher standard. I would definitely use Bellapetals again for any future functions and recommend them to all.
Bella petals supplied the flowers for a charity ball held by the firm where I work which I helped to organise. I dealt with Trupti who was extremely helpful in making sure that the flowers fitted in with our theme. She had loads of useful suggestions of how the flowers could be presented and sent over sample photos for us to see. Bellapetals were also very helpful when it came to delivery and collection of the flowers, and were very flexible when there were last-minute changes to the times when we could access the venue. On the night itself, the flowers were amazing and very appropriate to the theme and colour scheme which we had described to Trupti. We were really very pleased with them.
We would like to take this opportunity to say a big Thank you to Bella Petals for all your tremendous efforts towards our flowers for our wedding in Wotton House, Dorking on 29th May 2010. We were very pleased with the flowers and would highly recommend Bella Petals to anyone getting married.
I used Bellapetals for my wedding flowers and the company really did make my day special with the range of flowers that were provided for my big day to match outfits and themes. I was over the moon with the quality and beauty of the flowers and serviceThanks for making it so Special and a Day i will never forget!
Thanks to Trupti for the flowers for my engagement. They were stunning and I appreciated the last minute addition of my bouquet! The arrangements were perfect for my colour theme and the lasted for so long afterwards! I look forward to working with you on my registry wedding this year! Thank you so much for making my day specialJigna x.
Bellapetals provided an exceptional and prompt service at our wedding. I had shopped around at other florist and found them too expensive with no originality. However, when I was given the contact for Bellapetals I was very greateful to my friend who had recommended her. The quality of the flower arrangements could have matched something from a boutique florist! Would definitely use them again and recommend to others.
I got my wedding garlands as well as table decorations done with bella petals. I can say without a doubt that the table deco was one of the main attractions of my wedding day (apart from me that is :P). Very classy and eye catching. Definitely calling them again for my first wedding anniversary party! Lol :D.