private

Beauty Call

278 Reviews
Outstanding
Member 16+ Years
208821
24 High Street
Wanstead
London
E11 2AQ

Tel:
0800 170 ****
Mobile:
07833 47****


schedule Open : Closes at 23:59keyboard_arrow_down
Mon - Sun: 00:00-23:59

Verification Tests - 30 Nov 2024


done Email address is working
done Website is working
done Email address matches domain
done Companies House checked - view
done Reviews checked
verified_userView Details
Member since : 28 Sep 2009
Manually reviewed : 6 Apr 2018
Last updated : 9 Jun 2022

About Beauty Call


Beauty Call is a select team of mobile, professional hair and make up artists across the whole of the UK.

Artists can work at weddings, receptions, hen parties, special occasions or even offer professional advice at a make up lesson.

The fantastic team of professionally trained freelance wedding hair and makeup artists cover the UK.

Beauty Call transforms more than 1000 brides every year.

Nicky Bragg founded Beauty Call in 2006 - it now has more than 250 freelance hair and makeup artists on the books.

The company consists of franchises throughout the UK - they manage Beauty Call bookings in their local area (by postcode areas):

Aimee - Yorkshire.
Annabel - London.
Becky - Surrey.
Caitlin - Essex.
Marie K - Wiltshire.
Samantha - Kent.
Beauty Call Head Office - All other areas.

278 FreeIndex Reviews - Ranked 2nd out of 206 UK Wedding Hairdressers and Makeup Artists

Rating Distribution

256
 
15
 
2
 
4
 
1
 

Review Verification

All customer reviews are verified by email and are automatically checked for authenticity.

Read about our review system

Olivia Navarrete
Wandsworth
So first things first, the actual service I received on my wedding day was great. BUT… As we were speaking to her and via the email I received THE NIGHT BEFORE MY WEDDING it was made clear to me that the stylist was already doing a wedding in the morning before mine. So she couldn't come until after we had expected her, once she arrived she let me know that Beauty Call had booked her the MORNING before! I had been in communication with beauty call for months, paying multiple deposits etc. You'd think they would have their own stylist? Or book a stylist a little more advanced that ONE DAY! I booked beauty call because of the images supplied on there website so now I know they are very unreliable image and they clearly don't care what kind of service the paying customer gets.
Response : Hi Olivia. Thanks for your comment. I have just investigated this now. We had an issue with the original stylist that we had booked well in advance for the 4 x hair services you booked for your bridal party only (we had this in as 3 x maids and 1 x mum). Did you have your hair and makeup done by someone else? So, as we do as part of our service, we arranged a back up stylist so we didn't let you down with a last minute cancellation. We sent you an email at 11am on the day before to tell you about this. Looking at your booking your "be ready by time" was 2pm. As we used a back up stylist (Kirsty), she already had a job booked in earlier that day (booked via herself, not us) and she told us that a 10:30 arrival time would work for her. I understand she was 10 minutes late, but kept you informed of her late arrival. FYI we are an agency so we use makeup artists and hair stylists who sign up to work for us a contractors and can work elsewhere and for other people. I'm glad that the service you received on the day from Kirsty / Beauty Call was great and wish you all the best for the future. I understand that Kirsty helped you with your hair, that you had another artist / stylist (non Beauty Call) do initially, as you were not happy with the result - some extra curls. And Kirsty did this at no extra cost to you, which was very kind of her.If you would like to discuss this further please email me on phil@beautycall.Co.UkAll the best.Moreexpand_more
Val Gillis
Morden
Vanessa did hair and makeup up for the bride, bridesmaid and Groom’s Mum. We all looked amazing and Vanessa made us feel relaxed and enjoy getting ready for the wedding.
Ayesha Gaye
Long Eaton
Photo uploaded by Ayesha Gaye
I am so impressed with Beauty Call! My booker, Sally, was very prompt with answering any queries I had and the organisation of everything was fab. Her colleague, Hayley, was amazing! She did my hair and makeup for my graduation, and also my mum’s makeup. She was on time and ever so lovely. I’m considering asking her to come back and do it all over again for my masters graduation next year! Thank you so much Hayley and Sally for making me feel fab on my graduation day, I would highly recommend your services! ? Xx.
Lucy Thomas
Cowbridge
We contacted Beauty Call about doing the hair and make up for a Hen party, as the bride to be loves getting their hair done before going to the races. From the get go the contact was poor and we were constantly having to chase Beauty call for information or a confirmation of the booking. I understand there was some back and forth about the numbers and a potential second artist needing to be booked which took time, and we managed to agree on one artist catering to a smaller number of the group. However two days before the event I received an email at 11:55pm stating that the artist had tested positive for Covid 19 and they were trying to find a replacement. Whilst I understand that during these times this is just unfortunate, beauty call never got in touch to let us know if they found us another artist or if they had to cancel the booking completely (which they state din their email that they would be in touch). The hen weekend has been and gone and there has still been no contact form them. I am just relieved that no money exchanged hands as we would be at a loss.
Response : Hi Lucy. Thank you for your feedback and review - our aim is to always ensure our customers are happy, so I'm sorry that you've felt you needed to write this review. I have looked into your enquiry and my colleague has explained to me about the backwards and forwards between you about numbers in the party, the number of artists required and the price structure. We told you 2 artists would be required, but you choose to reduce the number of services you wanted to keep the price down. My colleague has informed me that she emailed this over regarding the artist having Covid: "Unfortunately, Artist I had provisionally booked for you has tested positive for COVID so she won't be able to do any work for a little while now and I can’t find anyone else nearby available at the moment. I have reached out to some of our event artists but none confirmed that they are free just yet. If anything changes tomorrow I will let you know" I think that's pretty clear that we were unfortunately able to help and we'd only get back to if we did find someone.Re your claim that you would be at a loss if you had paid some money over. This would simply not be true. If we cancel the artist, as it was the case in this situation, we would 100% have paid any money back to the customer. I think it's unfair that you portray your experience in this way. In all honesty I'm a little surprised we hadn't received a deposit payment from you with just 2 days to go and an artist confirmed.For any readers of this review. I hope you can see our side of the situation here and can see the 253 5* reviews we have on here. Yes sometimes things do go wrong, but we are honest, transparent and do our very best to help our customers.Moreexpand_more
Cathryn Boorman
Bridgwater
Photo uploaded by Cathryn Boorman
Sam was very prompt to get back to me with all my requests fulfilled. One of her colleagues, Helen, did a fabulous job of my hair and make-up as a wedding guest. Thank you Sam and team! X.
Joanna Lilley
Canterbury
Photo uploaded by Joanna Lilley
I booked my wedding hair and make up services with Beauty Call. Sam was really helpful all the way through, answering questions and giving me all the information I needed. I had the super talented Keran for my trial and wedding day - she was so lovely, easy to get on with, patient with all my worries and quirks, and did an amazing job. Thank you so much!
Andrea Gopar
Redhill
Sam was extremely professional and reliable. She is very personable and will put you straight at ease. Hair and makeup was fantastic. I would highly recommend her.
Emma Lee
Gravesend
Very happy with the service Beauty call provided, I met Samantha at a wedding fair and she was so helpful and approachable and recommended the right person, the arrangements were very straight forward. Keran did my hair and makeup for my wedding and she did the most amazing job, I was so happy with the way I looked, she made me glow. She listened to everything I wanted and was happy to change anything if I wasn’t. It didn’t come to that though, she understood my vision. She was always on time and professional. It is also the first time my picky sister has let someone do her make up and been happy with the result. My sister even wanted to start using the same products afterwards. Keran is a lovely person too, she made me feel at ease on the day. Fantastic.
Akta Patel
Leicester
Absolutely amazing service! Straight forward and very well managed from beginning to end. I could not have asked for anything better. My makeup artist, Keran, was outstanding. Thank you for everything !
Suzie Prest
East Dulwich
Based on a glowing recommendation from a colleague, I booked Keran to do my hair and make up for my wedding this July as well as make up for 4 bridesmaids and both mothers. She did an amazing job, and was super calm and lovely to have around the house all morning! We were all looking beautiful and really happy with the results!
Renata Rabeneck
London
Sam did my hair and make up on my wedding day, she was amazing! She is friendly, professional and very good at her job. I highly recommend Sam, you will not be disappointed.
Elizabeth Rookwood
Wandsworth
Photo uploaded by Elizabeth Rookwood
After a year of searching for a hair/ makeup artist, I decided on beauty call. My 4 year old daughter and I had a trial with Vanessa and straight away I new I wanted to hire her to do our hair. On the day she helped to calm my nerves, and looked after me ( should of been my bridesmaid) she helped my bridesmaids and did me and my daughter’s shair to perfection. I would without a second thought recommend her. Thank you Vanessa. You where and are truly amazing. X.
Catherine Kilvert
Windsor
I was very pleased with your services and the excellent make-up and hair that Emily managed to produce on the day. What was apparent from the very first contact with your services was the speed and quality of the communications and the detailed breakdown on things. Emily, the make-up and hair artist, came and did my 3 bridesmaids and I up for the day. Emily was pleasant and professional at all times, and more importantly very patient with my ever-evolving requests for different hair! I loved how she was able to completely change my make-up to something more me-like on the day, too! I truly "felt the part" on the day, which is surely, the best thing you can hope for on your "Special Day". Thank you!
Patricia Courtney
Gainsborough
Photo uploaded by Patricia Courtney
Hair and make up by Karin. Made me feel very special. Totally professional and caring of your needs. Wonderful lady! She made my day fantastic. I had many many compliments thanks to her work. Very much appreciated by me Patricia Courtney. Xx.
Kym Ongley
Rochester
Photo uploaded by Kym Ongley
Sam did my bridal hair and make-up for my wedding May 2018, it was simply perfect I felt amazing. An extremely professional service I felt completely at ease. I highly recommend Sam for wedding hair and makeup.
Phoebe Perkins
Godstone
Photo uploaded by Phoebe Perkins
Sam did my hair and makeup for prom and I could not have been happier she did exactly what I had in mind and made me feel beautiful for the whole night I would highly recommend! The hair and makeup made me look elegant for prom but also doubled up as a night time party look for after prom which was exactly what I was looking for. Thank you so much!
Gemma Easter
Sidcup
I was married on 12th May and Sam did my hair and make up and I couldn’t have asked for any one better than to carry out one of the most important parts of a brides day. Sam is great at what she does and was great from the initial trial all the way untill the end, she even helped me in my dress! Thank you Sam! Xx.
Gee Atkinson
Sidcup
Sam did my hair for my wedding back on the 5th May 2018. She was excellent in the initial stages ensuring I had all the right info for the trial and what to prep. The trial was great, she absolutely nailed what I was after - boho bride look - as well as really natural make-up. She made sure she kept in contact in between the trial and the actual day itself which meant I was reassured and one less thing for a bride to worry about! On the day she was amazing and the hair and make-up looked even better! I would highly recommend Sam for anyone looking for someone to do their hair and/or make-up for any special occasion - she's great!
Sarah Davies
Peckham
I got married last week and Sam did an amazing job on the hair and makeup for me, my bridesmaids and my mum! We all felt like a million dollars all day and the hairdos held up really well after several hours of energetic dancing :). I live abroad so wasn’t able to have a trial before the wedding but on the day Sam immediately understood what I was looking for and was also a lovely, friendly and calming presence while we were getting ready. Would definitely recommend!
Laura Farrow
Carshalton
I got married last month and had my makeup and hair done by Sam. Sam was amazing to work with, as soon as we first met for the trial I knew I was in safe hands. She was so nice and friendly but also really listened to what I did and didn't want. On the day she also did the hair for my four bridesmaids; all different styles and all looked gorgeous. Sam really put us all at ease, which is very important the morning of your wedding! I felt beautiful on the day and had so many compliments on my hair and makeup. I couldn't recommend Sam enough!
Disclaimer : FreeIndex makes every effort to ensure the business information provided by Beauty Call is accurate. FreeIndex is not liable for any products or services provided by the business.
Report a problem with this page


Ltd Company No: 05716323
Made with love in Bristol, UK