B T Morgan Heating Engineers

We're very grateful for the excellent service we received from BT Morgan during the recent installation of a combi-boiler. From the initial phone conversation through to quotation, booking and fitting, the whole process was carried out efficiently and with the minimum of fuss. Their friendly, courteous and reliable staff were a pleasure to deal with. .

An excellent team, always go above and beyond super customer service and consciousness. We have our regular boiler service with BT Morgan and recently a full system flush. Highly recommended.

BT Morgan Heating contacted me within minutes from using their online quote facility. They were flexible with the timing when we had to move it back due to health reasons. Jack turned up on his own, was professional, quick and respectful of us, the property and the neighbours. He also wore a mask as we asked him too due to our health. He completed the work early, a full combi boiler installation, despite working alone and tested it for me to make sure I was happy and everything worked. He also provided advice about the rest of the heating system and aftercare. An all-round spotless job. The price was that of the quote, no issues there. I would definitely recommend BT Morgan Heating and Veissman equipment.Moreexpand_more

Installation of new boiler. Reasonable price and professional, courteous, tidy installation. Good customer relations. Would recommend.

Had new boiler fitted. The experience from start to finish was excellent from the quote to completion. Dean and James were brilliant punctual and very tidy only reason I new they had done the job was the new boiler everything else was spotless as if they had never been. Would recommend company to anyone wanting new boiler.

BT Morgan have just converted my elderly mum’s open vent system to a combi after the original failed and replacement parts were obsolete. The service and care for her home was exceptional. The engineers are very polite and knowledgeable. The standard of work and completion time could not be beaten. This is not my first experience of their service, having installed a new system in my own property and several of my friends and family. Ongoing service and maintenance has also proved noteworthy. Good job all round!

BT Morgan came out to perform a power flush on my central heating system. I couldn't have asked for two better engineers-Dean and his apprentice James. They were very professional, showed great respect for my property -leaving it clean and tidy; they couldn't do enough and made sure the sysytem was up and running as it should befor they left. I wouldn't hesitate in recommending this firm and I would definitely use them again.

New boiler install and radiator move. Excellent customer service and price. The workmen on the day were polite and courteous. Did a great job and we would definitely use again.

Superb service all round. Bernard doesn't do the usual hard sell and just gives you the information needed. Clean and tidy job of replacing out Boiler. Would recommend to anyone.

New boiler fitted. Very helpful advice after needing a new boiler at short notice. Able to fit us in quickly. Old boiler taken away and everything left clean and tidy. Thank you.

Absolutely brill. Great boiler, great job done by the lads who worked really hard. Really great, friendly bunch of lads. Couldn't have asked for anything better. Nothing was too much trouble. HIGHLY recommended.

A very professionally carried out installation from booking to completion. Would highly recommended, thank you.

Had a fantastic experience using BT Morgan. Had a new boiler fitted on short notice after a panicked few days without heating or hot water in a very cold February! Thanks to Sandra for moving things around for us to sort things out! Looking forward to using their services in the future for our services etc.

David did an excellent job of installing my new Viessmann Vitodens Boiler. He cleared up after him and was a pleasure to deal with. It is working very well. Thank you.

B T Morgan Heating Engineers supplied and installed my new Alpha boiler last week and I am very happy. The engineers arrived promptly and worked quietly and efficiently the whole time. They put floor protectors down on carpeted areas and cleared away all waste materials. The engineers were friendly, considerate and professional, keeping me informed the whole time on their progress. The job was completed the same day. The price quoted was the price paid and was very competitive, all charges and costs were clearly stated and I am very happy. The aftercare service is thorough with yearly services scheduled. I am very thankful to B T Morgan Heating Engineers for the installation and making my house warm again and with hot water… ? .

My boiler broke down and, although, they were really busy they arranged for an engineer to come the following day. The boiler couldn’t be fixed. I received two quotes for two different new boilers and I was explained the differences between them. The new boiler was installed on the day we agreed. Every time I called the company with a question I received a clear answer. They were calling me back if they couldn’t answer the phone straight away. The price was reasonable and the service was very professional. Highly recommend BT Morgan. Thank you.

Excellent service with the engineer taking great care to avoid unnecessary work.

Simply great service from Bernard and the whole BT Morgan team. They are a local independent family owned business who cares about the service and advice they provide. I am very happy to be a BT Morgan customer.

Cardiff engineers worked a long day to get Viessmann boiler installed and heating working. Dedication to job. Recommended thermostat [EPH CP4 seems to do the job nicely with 'Optimum Start' enabled. Took about a week to get all radiators balanced and even heat througout the house after changes made for flushing, etc.

Every part of the journey using B T Morgan Heating Engineers was professional, from the booking to the job completion. Extremely grateful that they were able to fit our new boiler so soon with our current being broken and no hot water/heating, and the work completed was to excellent standard. Wouldn’t hesitate to recommend, thank you.