private

B T Morgan Heating Engineers

235 Reviews
Outstanding
Quick to Respond
Member 15+ Years
149715
55 Pantmawr Road
Whitchurch
Cardiff
CF14 7TB

Tel:
029 2065 ****
Mobile:
07980 91****


schedule Open : Closes at 17:30keyboard_arrow_down
Mon - Fri: 08:30-17:30
Sat: 08:30-12:00
Sun: Closed

Verification Tests - 19 Nov 2024


done Email address is working
done Website is working
done Phone number checked
done Mobile number checked
done Address checked
done Reviews checked
verified_userView Details
Member since : 18 Feb 2009
Manually reviewed : 1 Jun 2020
Last updated : 19 Nov 2024

About B T Morgan Heating Engineers

Downloads :


Based in the North of Cardiff, we are a friendly, affordable and reliable Heating and Plumbing company. We specialise in Gas, Oil and LPG Boiler Installations. We are Viessmann Approved Engineers, we can provide extended warranties of 10 years at no additional cost.
We also specialise in Boiler Repairs, Boiler Servicing and all types of plumbing work undertaken with free advice available.
We have over 35 years experience and a loyal customer base, we pride ourselves with quality workmanship, we aim to to suit any budget so give us a try!

We are a Gas Safe and OFTEC Registered company (registration number Gas Safe 195770 and OFTEC registration number 102828) We hold City and Guilds in Plumbing, Heating and Mechanical Engineering, all of our engineers are fully vetted and hold the relevant qualifications to complete your installation to a high standard.

We can provide you with a free, no obligation quotation, all you need to do is visit our website to obtain an online quotation or contact us, and one of our helpful team will assist you. We have affordable finance options available where the cost can be spread over 3, 5, 8 and 10 years at a rate from 9. 9% APR, please visit our website for more details. We are pleased to say there is no high pressure sales pitch, we never take or ask for upfront payment. We are here to listen to your requirements and offer the best advice and price possible. We have a number of offers available on replacement boilers from low budget to premium boilers at competitive prices. We endeavor to complete all projects on time and within budget. We respect your property and always ensure minimum disruption whilst works are in progress. All materials supplied are guaranteed. Competitive pricing structure is paramount to us and value for money is assured at all times.

Competitive pricing and customer reviews are key to our success, we deliver quality installations and have earned positive customer feedback. B T Morgan Heating Engineers operates a Quality Management System and adheres to best practice and safe delivery regarding all installation works. We offer the best solutions for your budget and will never compromise on quality, assuring you the client the utmost respect and free professional advice explained clearly and precisely. By building a strong relationship with our valued clients and forming a trustworthy partnership enables us to grow our business at a steady rate. Our engineers never undertake any works that they are not trained to do or not qualified in. On going training is essential in this market and all our staff regularly attend Manufacturers new product training with various Boiler manufactures. This is to ensure we are installing today's technology not yesterday's.
expand_moreRead More

235 FreeIndex Reviews - Ranked 5th out of 407 UK Central Heating Companies

Rating Distribution

229
 
6
 
0
 
0
 
0
 

Review Verification

All customer reviews are verified by email and are automatically checked for authenticity.

Read about our review system

Linda Martin
Cardiff
Just had a boiler fitted, all work carried out perfectly, very clean and tidy. Dean was friendly, polite and explained everything well. .
Response : Thank you Mrs Martin, appreciate the feedback, it’s great to hear that the engineers are neat and tidy and respect your home. And thank you for choosing us to replace your old boiler with a new Viessmann boiler.
Robert Murphy
Abercynon
Excellent company. Fitted new heating boiler. Estimate very competitive compared to others. Clean workers.
Response : Thank you Mr Murphy for you glowing review, I will pass this onto the team, by now you will have received your 10 Year warranty and Building control certificate. Appreciate your business and for taking time to leave this review.
Diarmuid Moran
Cardiff
We had a new combi boiler to replace ancient baxi back boiler. All old system was removed and tidy before new boiler was fitted. The work was done well within estimated time by a great duo Matteo and Dean. We are very pleased with the performance of our Veissman boiler.
Response : Hi Mr Moran, thank you for taking the time to write this review. We really do appreciate. Your comments have been passed on to Matteo and Dean. We hope you enjoy your new Viessmann Boiler with its 10 Year Parts and Labour Warranty and look forward to seeing you next year for the Annual Service. With best wishes, Bernard and The Team.
Denzil Gough
Cardiff
Very pleased with initial phone call. Very friendly and extremely efficient. Within a few hours we had agreed on a new boiler and agreed date and time for delivery and fitting. Person who fitted knew exactly what he was doing, explained everything as he went along. Fitted within 4-5 hours and ensured the old boiler and mess was cleaned up and taken away. Extremely tidy finish to job. No hesitation in recommending company.
Response : Hi Mr Gough, thank you so much for taking the time to write this review. Small businesses like ours rely on independently verified reviews. We hope you enjoy your Alpha boiler with its 10 Year Parts & Labour Warranty. It was a pleasure working for you and we hope to work with you again in the future. Hope to see you next year for the boiler's annual service. Kind regards, Bernard, Sandra & The Team at BT Morgan Heating Engineers.
Geoffrey Mathias
Bridgend
B T Morgan installed a very efficient Viessmann boiler for us 4 years ago and have serviced it annually ever since. More recently they converted a bath/ shower area into an enclosed shower unit which involved extensive carpentry and plumbing. All their workmanship and customer service has been excellent throughout. This is an outstanding, experienced and competitive company. Highly recommended. .
Response : Hi Mr Mathias, thank you so much for taking the time to write this review. We really do appreciate it and it's good to demonstrate the wide range of work that we do. It's always a pleasure working for you and we hope to work with you again in the future. Your comments have been passed on to the team. Kind regards, Bernard and The Team at BT Morgan.
Jie Bai
Cardiff
Effective communication and quick feedback. Nice work done on time.
Response : Hi Mrs Bai, thank you so much for taking the time to write this review. We hope you enjoy your new Viessmann Combi Boiler with its 10 Year Warranty. It was a pleasure working with you and look forward to working with you in the future. Kind regards, Bernard and the Team at B T Morgan.
Elizabeth Galley
Cardiff
New boiler installed. Boiler was moved from bedroom to attic with no fuss or mess. Extremely happy, would highly recommend!
Darcie Moore
Cardiff
Bernard and Jack have both been incredibly helpful and approachable. The work done was a very reasonable, done to very good quality and finished surprisingly fast. Thanks!
Response : Hi Ms Moore, thank you so much for taking the time to write this review - we really do appreciate it. It was a pleasure working with you and will see you next year for the annual service. In the meantime, we hope you enjoy the benefits of your new Viessmann Boiler with its 10 Year Warranty. Kind regards, Bernard, Jack and the Team.
Peter Bassett
Cardiff
Photo uploaded by Peter Bassett
A job well done by Elliot, it was a shame to put my washing machine back where it came from as it now hides all of the beautiful copper pipping. Very happy with the boiler and the work carried out.
Response : Hi Mr Bassett, thank you for taking the time to write your review with accompanying photo - we really do appreciate it. It was a pleasure working for you and hope to work with you again. We hope you enjoy your Viessmann Boiler with its 10 Year Warranty. Hope to see you next year for the service. Kind regards, Bernard, Elliot and the Team.
Simon Field
Cardiff
BT Morgan have serviced our Viessmann boiler for a few years now, and last year they replaced all the old radiators throughout our house. Careful work, quickly and efficiently done, and combined with a flushed system, we have enjoyed more efficient heating thanks to their work. And today we had a minor problem with our boiler. Again, quick and efficient response, and the problem fixed. Fantastic service, great people, great work. Thank you BT Morgan Heating Engineers!
Response : Hi Mr Field, thank you for taking the time to leave this review. We appreciate your very kind comments about the customer service you have received. Your comments will be passed on to all the team. It was a pleasure carrying out the work for you and thank you for the recommendation. We are very happy to hear that you are really pleased with the outcome. If we can be of any assistance in the future, please do not hesitate to contact us. Best regards Bernard and the Team.
Peter Bradley
Cardiff
B T Morgan replaced my central heating boiler. The old hot water system used a tank in an airing cupboard. It was replaced with a combi boiler. The system is much simpler and has freed up a lot of space in the loft and airing cupboard. It is ideal for my needs. I am delighted with the work that B T Morgan did. They carried it out efficiently, and I am delighted with the end result. Their pipework is very neat and they left the house in a clean and tidy state. They took away the old boiler and the tanks that were in the loft and airing cupboard. And their charges were very reasonable. It has all been a very positive experience.Moreexpand_more
Response : Hi Mr Bradley, thank you so much for taking the time to write your review. We really do appreciate it and know from feedback that potential customers appreciate it too. We hope you enjoy your new Viessmann Combi boiler with its 10 Year Warranty. It was a pleasure working with you and hope to work with you again in the future. Kind regards, Bernard Morgan & The Team.
Neil Torres Davies
Barry
Quick to respond when our boiler failed. Engineer was out within a couple of days and completed the job within a day. Very happy with the job and will definitely be using again.
Response : Hi Mr Torres Davies, thank you so much for taking the time to write your review, we do appreciate it. It was a pleasure working for you and hope to work with you again in the future. We hope you enjoy your new Viessmann Boiler with its 10 Year Warranty. Kind regards, Bernard Morgan and The Team.
Julia Denham
Cardiff
BT Morgan fitted a new boiler for me at short notice. They were very friendly and helpful at all times. I would strongly recommend them.
Response : Hi Ms Denham, thank you so much for taking the time to write your review. We really do appreciate it. We hope you enjoy your new Viessmann boiler with its 10 Year Guarantee. It was a pleasure working with you and hope to work with you again in the future. Kind regards, Bernard and The Team at BT Morgan Heating Engineers.
John Dent
Cardiff
Workers great, plenty of cloths down, fast work and good education on the new boiler.
David Frith
Cardiff
Following the fitting of a new gas boiler and all previous work since we bought the house last year I am more than happy to highly recommend BT Morgan for their promptness and very polite and knowledgeable engineers not to mention good value. A local company that needs to be supported.
Response : Hi Mr Frith, thank you so much for taking the time to write your review - we really do appreciate it. It was a pleasure working with you and hope to work with you again in the future. We hope you enjoy your new Viessmann boiler with it's 10 Year Warranty. Kind regards, Bernard and the Team.
Cheeyl Chambers
Cardiff
Very friendly staff. Clean workers and working. Would recommend to all I know and more. As a single woman, I was at ease. Thank you for your help.
Response : Hi Ms Chambers, thank you so much for your review. We are particularly pleased to learn you felt at ease working with us so thank you for that. We hope you enjoy your new Alpha boiler with its 10 Year Warranty. It was a pleasure working with you and hope to see you again next year for the annual service. Kind regards, Bernard and the Team.
Mr & Mrs Andre...
Penarth
Photo uploaded by Mr & Mrs Andre...
I would highly recommend BT Morgan Their engineers Elliott and Deano arrived on time and worked diligently throughout the day to ensure that they completed the installation of a new boiler in one day. They left a lovely clean job.
Response : Hi Mr & Mrs Andrews - thank you so much for taking the time to write this review. We really do appreciate customer feedback. We shall pass on your comments to the boys. We hope you enjoy your Alpha Boiler with its 10 Year Warranty and hope to work with you again in the future. Kind regards, Bernard and The Team at BT Morgan.
Julia Griffiths
Cardiff
Once again I am giving BT Morgan a 5 star review. I have been using this company for over 15 years and they are 100% reliable. Today I phoned Bernard as my elderly mother’s boiler was not functioning. Bernard send an engineer around within the hour to sort the problem out. A great service from a very friendly and professional team.
Response : Hi Ms Griffiths - thank you so much for your glowing review. We're glad we were able to help at such short notice, particularly with the cold snap we're having. It's always a pleasure working for you and your mother. Regards, Bernard and The Team.
Janice Knowlden
Cardiff
We just had a new boiler installed and relocated upstairs. We were extremely satisfied with the whole job and the sevice that was carried out. It was done in less than 2 days and they were very respectful, friendly and punctual. The boiler is fantastic, of great quality and the overall cost was very reasonable. We would highly recommend this family run company. The quality of their work was outstanding.
Response : Hi Ms Knowlden, thank you so much for taking the time to write your amazing review - we really do appreciate it. We hope you enjoy your Viessman boiler with its 10 year warranty and look forward to seeing you next year for the service. Kind regards, Bernard and The Team.
Dr A J Pithouse
Cardiff
Fast good quality installation of new domestic boiler, highly professional all round. Would fully recommend.
Response : Hi Dr Pithouse - thank you so much for taking the time to write your lovely review. It was a pleasure working with you. We hope you enjoy your new Viessman boiler with its 10 year warranty. Kind regards, Bernard and the Team at BT Morgan Heating Engineers.
Disclaimer : FreeIndex makes every effort to ensure the business information provided by B T Morgan Heating Engineers is accurate. FreeIndex is not liable for any products or services provided by the business.
Report a problem with this page


Ltd Company No: 05716323
Made with love in Bristol, UK