B T Morgan Heating Engineers
149715
55 Pantmawr Road
Whitchurch
Cardiff
CF14 7TB
schedule Closedkeyboard_arrow_down
Whitchurch
Cardiff
CF14 7TB
Tel:
029 2065 ****
Mobile:
07980 91****
schedule Closedkeyboard_arrow_down
Mon - Fri: 08:30-17:30
Sat: 08:30-12:00
Sun: Closed
Verification Tests - 8 Apr 2025
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| Member since : | 18 Feb 2009 |
| Manually reviewed : | 1 Jun 2020 |
| Last updated : | 8 Apr 2025 |
About B T Morgan Heating Engineers
Key Services :
Key Products :
GSR - Gas Safe Register
City and Guilds
OFTEC - Oil Firing Technical AssociationDownloads :
picture_as_pdfViessmann050wcombi.pdf
picture_as_pdfViessmann100wsystemcom...
picture_as_pdfViessmann111wdhwstorag...
picture_as_pdfViessmann100wopenvent....
Based in the North of Cardiff, we are a friendly, affordable and reliable Heating and Plumbing company. We specialise in Gas, Oil and LPG Boiler Installations. We are Viessmann Approved Engineers, we can provide extended warranties of 10 years at no additional cost.
We also specialise in Boiler Repairs, Boiler Servicing and all types of plumbing work undertaken with free advice available.
We have over 35 years experience and a loyal customer base, we pride ourselves with quality workmanship, we aim to to suit any budget so give us a try!
We are a Gas Safe and OFTEC Registered company (registration number Gas Safe 195770 and OFTEC registration number 102828) We hold City and Guilds in Plumbing, Heating and Mechanical Engineering, all of our engineers are fully vetted and hold the relevant qualifications to complete your installation to a high standard.
We can provide you with a free, no obligation quotation, all you need to do is visit our website to obtain an online quotation or contact us, and one of our helpful team will assist you. We have affordable finance options available where the cost can be spread over 3, 5, 8 and 10 years at a rate from 9. 9% APR, please visit our website for more details. We are pleased to say there is no high pressure sales pitch, we never take or ask for upfront payment. We are here to listen to your requirements and offer the best advice and price possible. We have a number of offers available on replacement boilers from low budget to premium boilers at competitive prices. We endeavor to complete all projects on time and within budget. We respect your property and always ensure minimum disruption whilst works are in progress. All materials supplied are guaranteed. Competitive pricing structure is paramount to us and value for money is assured at all times.
Competitive pricing and customer reviews are key to our success, we deliver quality installations and have earned positive customer feedback. B T Morgan Heating Engineers operates a Quality Management System and adheres to best practice and safe delivery regarding all installation works. We offer the best solutions for your budget and will never compromise on quality, assuring you the client the utmost respect and free professional advice explained clearly and precisely. By building a strong relationship with our valued clients and forming a trustworthy partnership enables us to grow our business at a steady rate. Our engineers never undertake any works that they are not trained to do or not qualified in. On going training is essential in this market and all our staff regularly attend Manufacturers new product training with various Boiler manufactures. This is to ensure we are installing today's technology not yesterday's.
249 FreeIndex Reviews
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Yanaki Haralambos
Cardiff
New boiler install and radiator move. Excellent customer service and price. The workmen on the day were polite and courteous. Did a great job and we would definitely use again.
Response : Hi Mr Haralambos, thank you so much for the review. We really do appreciate when customers take time to recommend us. We hope you enjoy your Viessmann Boiler with its 10 Year Parts & Labour Warranty and hope to work with you again in the future. We look forward to seeing you next year for its annual service. Kind regards, Bernard and The Team at B T Morgan.
Joseph Roach
Capel Llanilltern
Superb service all round. Bernard doesn't do the usual hard sell and just gives you the information needed. Clean and tidy job of replacing out Boiler. Would recommend to anyone.
Response : Hi Mr Roach, thank you so much for taking the time to write your review - it is very much appreciated. It was a pleasure working for you and we hope you enjoy your Viessmann boiler with its 10 Year Parts and Labour Warranty. We hope to see you when the boiler is due its first annual service. Kind regards, Bernard and the Team at B T Morgan.
Andrea Probert
Fforestfach
New boiler fitted. Very helpful advice after needing a new boiler at short notice. Able to fit us in quickly. Old boiler taken away and everything left clean and tidy. Thank you.
Response : Hi Ms Probert, thank you for taking the time to write your review, it is very much appreciated. We're glad we were able to respond quickly to fit your Alpha Boiler with its 10 Year Parts and Labour Warranty. We look forward to working with you again. Kind regards, Bernard and The Team at B T Morgan.
Paul Williams
Pontypridd
Absolutely brill. Great boiler, great job done by the lads who worked really hard. Really great, friendly bunch of lads. Couldn't have asked for anything better. Nothing was too much trouble. HIGHLY recommended.
Response : Dear Mr Williams - thank you so much for your review. We really do appreciate it and will pass on your comments to the engineers. It was a pleasure working for you and look forward to working with you again soon. In the meantime, we hope you enjoy your Viessmann Boiler with its 10 Year Parts & Labour Warranty. Kind regards, Bernard and the Team.
Russell Jones
Cardiff
A very professionally carried out installation from booking to completion. Would highly recommended, thank you.
Response : Hi Mr Jones, thank you so much for taking the time to write your review. It was a pleasure working with you and hope you enjoy your new Viessmann Combi Boiler with its 10 Year Parts and Labour Warranty. We look forward to seeing you next year for the boiler's annual service. With very best wishes, Bernard and the Team at B T Morgan Heating Engineers.
Sam Lewis
Blackwood
Had a fantastic experience using BT Morgan. Had a new boiler fitted on short notice after a panicked few days without heating or hot water in a very cold February! Thanks to Sandra for moving things around for us to sort things out! Looking forward to using their services in the future for our services etc.
Response : Dear Mr Lewis, thank you so much for you kind review. We really do appreciate it. We're glad we were able to provide a fast response and hope you enjoy your Alpha boiler with its 10 Year Warranty. We look forward to seeing you next year for its annual service. With kind regards, Bernard and The Team at BT Morgan Heating Engineers.
Lynda Griffiths
Cardiff
David did an excellent job of installing my new Viessmann Vitodens Boiler. He cleared up after him and was a pleasure to deal with. It is working very well. Thank you.
Response : Hi Ms Griffiths, thank you for taking the time to write your review - much appreciated. It was a pleasure working for you and hope to see you next year for the boiler's annual service. With best wishes, Bernard and The Team and BT Morgan.
Diane Stanton
Cardiff
B T Morgan Heating Engineers supplied and installed my new Alpha boiler last week and I am very happy. The engineers arrived promptly and worked quietly and efficiently the whole time. They put floor protectors down on carpeted areas and cleared away all waste materials. The engineers were friendly, considerate and professional, keeping me informed the whole time on their progress. The job was completed the same day. The price quoted was the price paid and was very competitive, all charges and costs were clearly stated and I am very happy. The aftercare service is thorough with yearly services scheduled. I am very thankful to B T Morgan Heating Engineers for the installation and making my house warm again and with hot water… ? .
Response : Hi Ms Stanton, thank you for your kind review. We really do appreciate it as it's so helpful for small businesses like ours to gain the trust of customers. We hope you enjoy your Alpha Boiler with its 10 Year Warranty and look forward to seeing you next year for the service. With very best wishes, Bernard and all the Team at BT Morgan.
Ilario Siciliano
Cardiff
My boiler broke down and, although, they were really busy they arranged for an engineer to come the following day. The boiler couldn’t be fixed. I received two quotes for two different new boilers and I was explained the differences between them. The new boiler was installed on the day we agreed. Every time I called the company with a question I received a clear answer. They were calling me back if they couldn’t answer the phone straight away. The price was reasonable and the service was very professional. Highly recommend BT Morgan. Thank you.
Response : Hi Mr Siciliano, thank you so much for taking the time to write this review. We really do appreciate it. It was a pleasure working for you. We hope you enjoy your Alpha Boiler with its 10 Year Warranty and look forward to seeing you next year for its annual service. Kind regards, Bernard and the Team at BT Morgan.
Jack Hughes
Cardiff
Excellent service with the engineer taking great care to avoid unnecessary work.
Response : Hi Mr Hughes, thank you for taking the time to write your review, it does help prospective customers to have confidence in our services. We hope you enjoy your Viessmann Boiler with its 10 Year Parts & Labour Warranty and look forward hope to work with you again in the future. With very best wishes, Bernard and the Team at B T Morgan.
James Mulrooney
Cardiff
Simply great service from Bernard and the whole BT Morgan team. They are a local independent family owned business who cares about the service and advice they provide. I am very happy to be a BT Morgan customer.
Response : Hi Mr Mulrooney, we're glad to hear you had a positive customer service experience. We try to make the process from the initial consultation to the installation and follow up care as seam free as possible. Hope to see you next year for the Viessmann boiler's annual service. With best wishes, Bernard and the Team at BT Morgan.
M Mallett
Cardiff
Cardiff engineers worked a long day to get Viessmann boiler installed and heating working. Dedication to job. Recommended thermostat [EPH CP4 seems to do the job nicely with 'Optimum Start' enabled. Took about a week to get all radiators balanced and even heat througout the house after changes made for flushing, etc.
Response : Hi Mr Mallett, thank you so much for taking the time to write your review. It was a pleasure working for you and hope to work with you again in the future. In the meantime, we hope you enjoy your Viessmann Boiler with its 10 Year Parts & Labour Warranty. With best wishes, Bernard and the Team at B T Morgan.
Lorna Hopgood
Cardiff
Every part of the journey using B T Morgan Heating Engineers was professional, from the booking to the job completion. Extremely grateful that they were able to fit our new boiler so soon with our current being broken and no hot water/heating, and the work completed was to excellent standard. Wouldn’t hesitate to recommend, thank you.
Response : Thank you so much Ms Hopgood for your review. It was a pleasure working with you and we're just pleased that we could restore your heating and hot water before Christmas! We hope you enjoy your new Alpha Boiler with its 10 Year Parts and Labour Warranty and look forward to seeing you again next year for the boiler's annual service. With best wishes, Bernard and the Team.
Jonathan Bugg
Barry
Very reasonable cost, courteous service, and incredible installation quality. All in all, 5 stars are well deserved.
Response : Thank you Mr Bugg. Appreciate the time you took to write this review. We hope you enjoy your new Viessmann Boiler with its 10 Year Parts & Labour Warranty. We look forward to working with you again in the future. With best wishes, Bernard and the Team.
Linda Martin
Cardiff
Just had a boiler fitted, all work carried out perfectly, very clean and tidy. Dean was friendly, polite and explained everything well. .
Response : Thank you Mrs Martin, appreciate the feedback, it’s great to hear that the engineers are neat and tidy and respect your home. And thank you for choosing us to replace your old boiler with a new Viessmann boiler.
Robert Murphy
Abercynon
Excellent company. Fitted new heating boiler. Estimate very competitive compared to others. Clean workers.
Response : Thank you Mr Murphy for you glowing review, I will pass this onto the team, by now you will have received your 10 Year warranty and Building control certificate. Appreciate your business and for taking time to leave this review.
Diarmuid Moran
Cardiff
We had a new combi boiler to replace ancient baxi back boiler. All old system was removed and tidy before new boiler was fitted. The work was done well within estimated time by a great duo Matteo and Dean. We are very pleased with the performance of our Veissman boiler.
Response : Hi Mr Moran, thank you for taking the time to write this review. We really do appreciate. Your comments have been passed on to Matteo and Dean. We hope you enjoy your new Viessmann Boiler with its 10 Year Parts and Labour Warranty and look forward to seeing you next year for the Annual Service. With best wishes, Bernard and The Team.
Denzil Gough
Cardiff
Very pleased with initial phone call. Very friendly and extremely efficient. Within a few hours we had agreed on a new boiler and agreed date and time for delivery and fitting. Person who fitted knew exactly what he was doing, explained everything as he went along. Fitted within 4-5 hours and ensured the old boiler and mess was cleaned up and taken away. Extremely tidy finish to job. No hesitation in recommending company.
Response : Hi Mr Gough, thank you so much for taking the time to write this review. Small businesses like ours rely on independently verified reviews. We hope you enjoy your Alpha boiler with its 10 Year Parts & Labour Warranty. It was a pleasure working for you and we hope to work with you again in the future. Hope to see you next year for the boiler's annual service. Kind regards, Bernard, Sandra & The Team at BT Morgan Heating Engineers.
Geoffrey Mathias
Bridgend
B T Morgan installed a very efficient Viessmann boiler for us 4 years ago and have serviced it annually ever since. More recently they converted a bath/ shower area into an enclosed shower unit which involved extensive carpentry and plumbing. All their workmanship and customer service has been excellent throughout. This is an outstanding, experienced and competitive company. Highly recommended. .
Response : Hi Mr Mathias, thank you so much for taking the time to write this review. We really do appreciate it and it's good to demonstrate the wide range of work that we do. It's always a pleasure working for you and we hope to work with you again in the future. Your comments have been passed on to the team. Kind regards, Bernard and The Team at BT Morgan.
Jie Bai
Cardiff
Effective communication and quick feedback. Nice work done on time.
Response : Hi Mrs Bai, thank you so much for taking the time to write this review. We hope you enjoy your new Viessmann Combi Boiler with its 10 Year Warranty. It was a pleasure working with you and look forward to working with you in the future. Kind regards, Bernard and the Team at B T Morgan.
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