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Avon Minibuses

8 Reviews
Member 16+ Years
146758
Hanham Business Park
Hanham
Bristol
South Gloucestershire
BS15 3JE

Tel:
0117 967 ****
Mobile:
07900 90****


schedule Closedkeyboard_arrow_down
Mon - Sat: 07:00-19:00
Sun: 10:00-16:00

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verified_userView Details
Member since : 10 Feb 2009
Manually reviewed : 5 Mar 2024
Last updated : 4 Mar 2024

About Avon Minibuses

Established in 1982, Avon Minibuses has 18 years experience in the vehicle transportation line of work, and provides passenger transport to clients throughout the region. The company is situated in Bristol near Bath. As a family run company, the majority of the employees have been here for many years helping to build a team of helpful, well informed reliable staff.

The firm offers a range of transport to businesses tourist local people etc, which can be designed to meet the needs for everyone. With a wide range of vehicles to offer, the business also has friendly knowledgeable staff helping clients to plan their itinerary.

Avon Minibuses has a growing network of clients, based throughout the UK, including local councils overseas language schools blue chip companies many large organisations and more.

8 FreeIndex Reviews

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Jasmine Davies
Bristol
We used Avon Mini Buses to transport 100 Wedding Guests from the reception venue to the Church and back again. Several guests commented on how efficient and polite the drivers were. Their time keeping was perfect and everything ran smoothly. We can't thank them enough. Highly recommended.
Emma Whitbread
Swindon
I booked this company for my wedding in April'15 to take my guests on the 1 mile journey from the venue to the church for which I gave the full postal address including postcode. However, despite giving them all of the details they managed to take guests to the wrong church nearly 7 miles away. I was not happy with them on the day, and have remained unhappy at their unwillingness to accept responsibility, apologise or issue a refund. Poor service both during and after the day and poor value for money, they got their money upfront but failed to deliver in full the service for which they were booked. Do not use.
Response : Dear Emma,Thank you for leaving this candid review on Google +. Sadly you have also left similar reviews on other public website in an attempt to discredit us. Clearly you wish to discuss your complaint in the public domain, and while we have no problem with that whatsoever, please understand that we too will be candid in our response. Regretably there was, without doubt a failing over the location of the church, and we have apologised to you profusely and offered you a partial refund as a goodwill gesture. However, we have tried very hard to make amends Because of contingencies always built into our timings, the slight delay of 15 minutes, could not have caused any delay for your Wedding ceremony All guests taken from the church to the reception venue after the nuptials, were happy with the proceedings and there was nothing to indicate any disruption to the timings of the arrangements, we left the church on time, as booked.We have at no time tried to blame you for not giving us the correct details, however, as we are being so open, the delay was owing to the Sat Nav picking up the first St. Marys Church on it's list. While we accept responsibility, having reviewed all notes taken and confirmation emails sent to us by yourself, we are unable to find anything from you to say the church was actually called_St Mary the virgin not just st marys as in your email and located 3.5 miles away not 7 !Emma we have spoken to you at length and emailed you regarding the matter. We are unable to understand how you were caused extra expense and as we say, have offered you a partial refund for any stress you feel you have suffered.We have tried very hard to address your complaint, but sadly there does seem to be no pleasing you under any circumstances whatsoever. .Moreexpand_more
Stephen Haddow
None
We used Avon Minbuses for our annual Southmead Festival here at the Greenway Centre in July 2013 and the service provided was 5 star. They picked up our music artists from Sussex the day before the festival, took them to numerous places for promotional work and was always on time, polite and curtious. We would have no problem in using them again and we have already booked them for this year's festival on Saturday 12th July 2014.
Simon Coles
Bristol
The best mini bus service I have ever had , I will book them again for our company outings , they were there on time and gave over the top value for money . Once again thanks for the service.
Jayne Cox
Bristol
I hired Avon Mini Buses for our Works Christmas party , from the booking to the arrival of the mini bus everything was dealt with a proffesional friendly manner. On the evening of the party we were picked up promptly and on time as was the same for the return journey. We were taken back to our hotel bar by which time when we arrived had closed! We decided we would go on to another venue and called Avon Mini Buses back and the driver returned and took us on to the next venue with no charge - now that's above and beyond our expectations and made an already enjoyable evening even better. Since then for all work and personal events I have used Avon Mini Buses and would highly recommend to anyone.
Sarah Wilson
Bristol
Avon minibuses provided an excellant,friendly,reliable service! We will definately be using them again.
Mark Austin
Bristol
Transport for Wedding Event. Turn up on time, and were understanding on the return trip as some of the guest were a bit worse for wear. The coach looked new and was driver was very helpfull.
Sarah Bracey
Bristol
I have just started working in Bristol and found myself organising transport for students from different areas of Bristol. A colleague had booked Avon Minibuses and I was required to confirm bookings and arrange future transport. I found the company to be very well organised, punctual, friendly and flexible in their approach. Their manner in dealing with students was exactly what was required! I would recommend using the company and intend to make future bookings with them. G CarterBristol Education Centre01173773244.

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Ltd Company No: 05716323
Made with love in Bristol, UK