Member since : | 14 Apr 2009 |
Manually reviewed : | 20 Sep 2012 |
Last updated : | 17 Sep 2024 |
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I cannot speak highly enough of the simply excellent service this company gave me. They were called to fix a broken window at my house, not being told that the front of the building had been badly damaged by a car. Undaunted they set about shoring up the falling down wall, removing the broken glass and debris from outside and inside the house (even to the extent of picking up furniture and sweeping underneath), then finally securing my house by boarding up the entire front even though this was mostly beyond their remit. Wonderful people, wonderful service. Cannot thank them enough.
Had a dilemma with a property I was about to complete sale on. The man I spoke to at ARM was patient and really helpful. Scheduled an emergency appointment for me, which in the end I did not need, so cannot comment on quality of work. But the professionalism and helpfulness was amazing. Would not hesitate to use.
Unfortunately I locked myself out of my flat and contacted ARM Locksmiths for help. Nick arrived very quickly and gained access to my property for me. I can't give enough praise for the speed and efficiency of the work carried out and give maximum ratings to reflect the friendly service I received. I thoroughly recommend ARM Locksmiths.
Mike and his team at Arm Locksmiths are simply the best locksmiths and key cutters I have dealt with as Branch Manager of a local residential lettings and property management company in Eastbourne and the surrounding areas. Mike service is fast, professional, and always offers best advice and if a replacement lock isnt needed a full and long lasting repair will always be done. Saving the client extra costs. Simply The Best. Peter Dutt Of Elite Lettings And Property Management.
I cannot thank Mike and Nick enough for the very professional service they provided. Front door would not open. Their response was so prompt, did not have to wait long until they got to my house and Mike kept in touch to let me know they were on their way. They identified and resolved the problem quickly. I cannot recommend Arm Locksmiths highly enough. A very efficient, helpful service carried out with a calming sense of humour and extremely good value for money. I felt at the centre of Arm Locksmiths is the customer and to deliver the highest quality service possible.
Mike is both professional and a very jolly person. Very prompt to attend to the front door lock problem for my mother and the work was done professional and Mike is a very tidy worker and so helpful too nothing is too much trouble. Would recommend Mike and his company to anyone and would certainly employ Mike again without hesitation.
Very thorough, not rushing to get job done. Made me feel at ease when panicking and gave me a great advice on what to do with other issues relating doors and windows. Great team - colleagues call each other for help if needed in order to deliver 100% satisfactory work. This delivered a great level of customer service as I felt that the aim of ARM Locksmith was the higest standard of their work and satisfaction of their customers.
I was recommended to Mike by a friend who had used him to sort an old lock in a guide hall. I had been told that the broken lock in my patio door could not be replaced and I would have to spend £900 on new doors. Mike arrived with no call out fee, told me that the lock was obsolete but he would see what he could door. He visited me 3 times with 3 different types of locks and handles, spent over 4 hours remaking the locks to fit the door and left me with a fully working patio door and would only charge me for one lock and one fitting charge. The service he provides was second to none and the type of tradesman I didn't know still existed. A really lovely man and I would recommend him to anyone without a moments hesitation Karen.
Can't rate these guys highly enough! My husband lost keys, we had builders coming and going so front door wide open for days. Could have been taken so called in ARM. Round they came changed the lock, no charge he said wait till builders go and house back to norm! Then keys might turn up! Two days after builders left keys turned up! Arm came back changed locks back and still no charge! Awesome immense! That's great customer service 100% recommend everytime.