Member since : | 4 Aug 2013 |
Manually reviewed : | 6 Feb 2023 |
Last updated : | 30 Jul 2024 |
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We had a problem with one of our sockets circuits flipping out at the fuse box. Very prompt response (Tom came round later that afternoon after I had left a message on his mobile), he fixed it and then also explained what the problem had been. Really good all round.
Had an electricity problem that started on Friday night, which meant there was no electricity and heat in the house. Called about the next day in an effort to locate an electrician who could come assess the problem. I was informed that either they don't work on weekends or the quoted visit charge is too high. I was finally able to contact Tom for Arc Electric Chester. I described the scenario, and after 20 minutes, he arrived. Discovered that the issue was caused by one of the old fridges in the garage. Once disconnected, everything was restored to working order. Furthermore, it was a day after the washing machine quit functioning. Once more called Tom for assistance. Tom came by and found that the issue was with one of the safety switches on the wall being off. Outstanding service, not to mention the cost and customer service. Would strongly advise anyone finds themselves in a jam to give Arc a call and have a chat with Tom.Moreexpand_more
Thank you so much to Tom for PAT testing all the equipment in Waverton Village Hall. We feel pleased that all the equipment passed and is safe for use by our community. Tom was friendly, helpful, professional and so very knowledgable, we would totally recommend him.
It is a rare treat to be able to say you have sourced a Company, contacted them, requested work, had it completed on time ( actually quicker than expected) had a reduced invoice and a follow up call to boot. Trustworthy and professional. Tom definitely takes pride in his work and has the highest level of integrity in all that he does. I was happy having him in our house and genuinely is a smashing bloke. We will definitely be chasing Tom again for future jobs. Thanks Arc Electrical Chester.
I cannot recommend Tom highly enough. He fitted hard wired smoke alarms and checked that electrical work previously carried out was safe. He is very professional and reliable and I will be recommending him to friends and asking him to complete all my future electrical work.
Tom sorted out an electrical issue that has been bothering us for nearly three years… In a few hours! He was extremely personable, knowledgeable, skilled and efficient and the price was very reasonable too! He even hoovered afterwards! We will definitely be asking him to come back for any further electrical work we have and would highly recommend him to anyone else! Thank you!
Couldn't recommend ARC Electrical enough. Tom replaced a single dull pendant light on the landing for four great spot lights. He also moved two light switches to alternative walls in other rooms. Tom came out to look at the job and provided a really competitive quote. He was polite, showed interest and was grateful to be given the job. Tom was flexible and the work he carried out was top quality - always looking for ways to go above and beyond. He was tidy, professional and kept us updated throughout the work and involving us in decisions along the way. We're really happy with the service and would 100% use ARC Electrical again. Thanks.
Our electricity went off yesterday and us being in our 70’s. Couldn’t identify the problem, so got number for ARC from Huntington and Boughton mag. We rang the mobile number and spoke to Tom, who came out, sourced the problem and fixed it. Omg what a professional, well mannered and thoughtful guy. Tom is. He is a credit to your company, and has restored my faith in tradesmen. Any electrical work needed in the future we wouldn’t go to any other company. .
We needed a new socket fitting, and an existing socket and light fitting moving due to some re-modelling that was being carried out. Tom turned up on time to give us a quote, which was the best one we had. He turned up to do the work on the day we'd arranged, despite Chester being gridlocked due to the races. The work was completed in no time at all, and was neatly done, holes in the floor repaired etc. We've already recommended him to a friend, and would have no hesitation in having him back to do work the next time it's needed.
Tom in the last three months has done three independent jobs on my Chester home. I have run a interior design showroom in london for 25 plus years, I found Tom to be as good or better than guys I use in London or have done so, his work is up to the minute with codes and standards of practice, and above all clean and tidy, and most reasonable priced, not as some high price and poor quality shoddy work I would most definately use him again or highly recommend him to others.
Tom recently completed the electrics for our loft conversion. The original electrician assigned to the job had let us down so Tom was a much appreciated replacement. He is extremely professional and his work is to the highest standard. We were confident in everything he did. Wouldn't hesitate to recommend him….
Tom did a great job for us, putting in a new socket into our hallway. His work was high quality, and made sure all the disruption of taking up floor boards to put in new wiring was returned to the same condition he found it. Tom was very prompt and professional in reviewing, quoting and completing the work. Tom was also good value for money.
Excellent service we have recently received from tom. Tom was a very conscientious worker friendly and very professional. We are very satisfied and extremely grateful for the speedy turnaround we received. Highly recommend Tom and the fee was fairly priced. Will definitely use this service again if needed. Thank you for a job well done.
I found it difficult to find an electrician to come out to look at a socket which wasn't working. Tom fitted it around his contracting work rather than turning the work down which was great. It was fixed quickly and charged at a good rate. Tom was friendly and helpful in offering advise about other things. I will definitely be using Tom Again.