Apple Mac Mechanic

Outstanding service from Lee the applemacmechanic! I needed a cracked IMac screen to be replaced - he sent me a link for a new screen duly delivered within 24 Hours and the following day (he was in the area) he arrived at my home and replaced the screen very quickly and professionally - he was also able to tidy up my desktop to improve the speed - nice guy and very knowledgeable will certainly use again! 10/10.

Right from the start I was impressed. I was updating an old iMac, which Lee sent links for the parts that were best suited for my iMac. He arrived on time and carried out swapping my old hard drive for a new SSD and Ram upgrade. I’m very happy and would highly recommend!

I called Lee initially to ask about a new battery for a MacBook Pro, a job I'd been putting off for 2 years because I expected it to be expensive. Lee wrote back very promptly telling me exactly what battery I needed from Amazon (which was a lot cheaper than buying through an Apple store), and came to the house to fit it the day after it arrived. Lee also then fixed my girlfriend's MacBook Air, diagnosing the problem as the logic board and sourcing a secondhand, and much cheaper, replacement part than she'd previously been quoted by another repair shop. Both Macs now run brilliantly, neither repair cost over £200, and we're very happy.

Great job Lee! I called about an iMac that has always been slow, and has got much slower since purchase 4 years ago. Lee immediately diagnosed the fault over the phone, despite no one I've spoken to over the last couple of years suggesting the fix. I've tried all sorts of software fixes, computer "cleaning" software etc, but to no avail. After a couple of hours Lee had changed a piece of HARDWARE, and got me up and running at a speed better than when the machine was new just over 4 years ago. My call to discuss this with Lee was a last resort, as we were about to replace the machine!

We contacted Lee recently, having found great difficulty in finding a local Apple Mac Specialist. He instantly recognised our problems and arranged for the order and installation of a replacement miini-mac. His service was very prompt and he is extremely knowledgeable about Apple Macs. We shall certainly call on him for assistance in the future and recommend him very highly.

Lee came out on a home visit and was assiduous in getting the parts needed for a complicated repair at a reasonable price on an old Macbook pro. This gives me the possibility of several more years use until it finally packs in!

Lee set up my new Mac, which I could've done with Apple's online instructions but I wanted the extra support. Lee was on time. Polite and friendly and did a great job, including teaching me some very useful tricks and tips. Very happy and highly recommend………Thank you!

Microsoft Office 365 on Apple devices. I contacted Lee Jones, AppleMacMechanic to resolve an issue with applying new Passwords to my two Email Accounts. The problem occurred as the recently new version of Outlook did not feature the ability to change an email account password. Lee resolved this efficiently and quickly by reverting my Outlook back to the previous version, changing the passwords. Total success! The face to Face visit by Lee resolved my email problems and during his visit he also made significant improvements to the opperation of my Apple MacBook. If you need someone to help resolve your Apple Mac, iPad, iPhone issues Lee Jones is your man. He covers most of the Midlands area and is a trusted resource - highly recommended!

Lee was really helpful. Solved the issue quickly (synching between laptop and phone) and advised me on many other things too. He was patient and clear and his approach was very much to support me in finding my way and grow in confidence rather than continuing to feel out of my comfort zone.

Lee is a Master of all trades and a Jack of none. Friendly and efficient, he helped me with software, trained me up to use my Mac better and designed my PowerPoint presentation with me, all in two hours. Amazing! And incredible value. I only wish I’d been more attentive given that I’d travelled for two hours to get to him. Travel, even so, that was really worth it! Thank you.

I asked Lee for help after my iPhone was no longer pairing with my MacBook Pro since I undated to Sonoma. I had already gone through the usual (restart, delete the phone from hotspot and all that) to no avail. I had even been taken through some potential fixes by EE (my phone provider) and Apple support. All they suggested were the obvious which I had already tried. They were pretty useless. I also looked at forums and online chats where the problem was widely reported but (sadly) no one had a fix that actually worked. Lee came to my office and showed huge tenacity and determination to fix the issue and it didn't take him long! It turned out to be a simple network protocol issue that even Apple themselves appear to be unaware of. Lee also cleaned up my computer while he was here too. It's now working like a dream. I have no hesitation in recommending The Apple Mac Mechanic, he knows his stuff and is very thorough.Moreexpand_more

My Mac was upgraded and my database info is all copied over. Great job by a great guy. John.

New Mac Book pro battery, overnight service at a fraction of the time and cost of main dealers. Pleasant helpful guy, would definitely recommend. Many thanks.

I would highly recommend Lee to anyone having Mac troubles. He was able to diagnose the problem over the phone so that parts could be ordered and was out to us straight away to fix it. It was as simple as that and it was really nice to meet such an interesting man.

Finding competent and easy to access Mac support can be a challenge. Lee filled all of these criteria. Lee has subsequently sorted out a more substantial issue on our various Mac devices. V. Happy clients.

When my previous old friend and Mac mentor passed away, the search was on to find someone to step into his shoes. Lee more than fits the bill. For a tech-phobe like me, he makes a Mac look very simple. Over the years he has breathed life into an old laptop, helped set up and upgrade new ones, and 'trouble shoots' with anything I can come up with. He comes to our house, or otherwise is readily available via email and 'remote access'. Highly recommended.

Brilliant service replacing a MacBook battery for us. Friendly, professional and highly competent.

Upgraded our computer by putting in a new hard-drive. Very pleasant, friendly, helpful and patient with our ignorance. Economic use of time. Certainly very skilled and knew what he was doing. Willing to go the extra mile regarding any questions, or problems, we might have after his visit. Would highly recommend him to anyone.

I couldn’t commend Lee any more. Did a fabulous job in repairing my mac with a swift professional service.

Lee was recommended to us and we are delighted with the service that we have received. He responds promptly and clearly to e-mails. When onsite doing the 'health check' on our I-Mac he provided a range of additional suggestions and input as well as leaving us with a fast, and effectively 'new' desktop. Very happy to give our recommendation.