This company quoted for removal and relocation of two storage containers. They only sent one van, which blatantly would not hold everything in both storage units, on one trip. Then upon enquiring about collection of the remainder was very rudely refused to finish the job. DO NOT USE THIS COMPANY!
Response : Dear Mr C Spry-Maurease,Please see the order you made and confirmed via email on December 12th 2018. This email had been received by you as it is the only email sent to your inbox containing our bank details, which you used to pay us with. YOUR ORDERAndrews Of Gloucester Dec 12, 2018, 2:46 PMYou have ordered to be moved on: 27/12/18 from ---------to an address in ---------. The removal vehicle ordered is a 7500 kg removal lorry with furniture covers. The number of removal staff ordered is – 2 (Two staff)The agreed removal fee at time of booking 12/12/18 is: £972.
00 including VATPayment to be made viaBACS: Sort Code: 00 - 00 - 00 Account No: 000000ANDREWSREMOVALS & STORAGEMr C Spry-Maurease, if you order a six seater taxi to pick up ten people it would be fair and reasonable to say the Taxi driver will charge you again to return and make a second trip for the remaining people, this will be no different for a furniture removal company, apart from the fact we don't carry people.You strongly recommend that home movers do not use Andrews Removals because you did not order a large enough vehicle and we refused to do a second trip for free.Moreexpand_more