Member since : | 11 Jul 2007 |
Manually reviewed : | 17 Jul 2007 |
Last updated : | 12 Feb 2024 |
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I had never hired a bouncy castle before so I wasn't sure what I was doing or what to expect, the booking part was made very easy and they helped me choose the perfect unit as they have so many, when they arrived they set my mind at rest as it was clear they were professional and knew exactly what they were doing. The castle was amazing, so clean and shiny and my children loved it, They made the process easy at every stage and I want to thank Jodie in the office for all her extra help and the guys that set it up as they were also very good and quick.
From my experiences of many inflatable companies, Allsortsinflatables is by far the best company we have had, we will be using them every year now, pleasant staff, a company that has been running for 16 years now and really does wipe the floor with any other company, on there website they have a range of so many inflatables to choose from and they're all so good looking and has been in imaculate condition every time we have used them which is now 6 times. I highly recommend Allsortsinflatables to anyone that is looking for quality at there child's party or even adults party with a couple of adult castles they have.
Do not use this company, they STOLE our deposit. We agreed a price for an extra day, they changed this to a 12 lunchtime collection on delivery day, the arrived at 10. 45am. Upon querying our agreed collection time, the drivers left, and returned at 7. 30pm, collecting the castle, but them refusing to return our deposit. Whilst I phoned the office the driver agreed to wait, but drove off as soon as I was out of sight. Very upsetting, and very unprofessional.
We booked our bouncy castle in good time and gave clear instructions TWICE to the lady we booked with on how to access our garden, this was not passed on as we were out having our son christen when they tried to drop the bouncy castle off, it then took a hour to get hold of anyone and 2 and half hours later they finally showed up, as some guests were leaving we told them we no longer needed it to which one guy got really quite nasty, I have tried calling every day since to get an apology but no one is calling me back. The children were gutted, as are we are it spoilt our day.