Member since : | 10 Apr 2009 |
Manually reviewed : | 13 Apr 2009 |
Last updated : | 20 Aug 2023 |
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We have used Airport Rider for our transfers to and from all London airports for over ten years now. The service has always been very professional, courteous and punctual. We have never been let down, never had to worry about getting to the airport on time, and never had to worry about whether we’d be met on arrival back in the UK. Cannot recommend Alan and his colleagues highly enough.
We have been using this service several times in the last year and have always been fully satisfied. From the very first time we were impressed by the professionalism. Telephone bookings followed by confirmation emails, drivers details sent before the pickups. Drivers are ALWAYS on time, even for return pickups from the airports. The cars are clean and the drivers very professional and HELPFUL. We have recommended this service to some of our friends who had poor experiences with other providers and so far all our friends feel the same. So we definitely recommend this company 100%.
Just like to say thanks very much for the wonderful service you and your excellent drivers have provided for us and our family over the years. I've lost count how many friends and family that we've recommended your service to them. A Wonderful and Trusted local service. Leon.
I was worried about someone picking up my elderly uncle from the airport but Alan was fantastic. He even went into the airport to wait for and help my uncle. He went out of his way to reply to my emails (and there were a few! ) and put me completely at ease. Will definitely recommend him.
Pleased and relieved to have found a cab company that provides an outstanding service and value for money. Been using them for over a year now and they live up to their reputation and advertising. They are ALWAYS on time whether it is a pick up from home or from the airport which ensures a very relaxing trip. The drivers are professional, friendly and helpful. I have recommended them to several friends and the ones who have booked them feel the same as I do.
I started using Airport Rider since 2004. Before then, (with two young children at that time), my transfers where terrible. Since then I use Airport Rider. Great service,great value. Alan is brilliant. This year, (my children are much older now! ), my wife and I went abroad for a week, I unashamedly still called Airport Rider!
Among the many cab companies I have finally found one that offers an impeccable service at a reasonable price. Drivers are smart, professional, courteous. Cars are clean and spacious. Bookings are confirmed by email and text messages. Pick ups are always on time and for the return they send you a reminder and greeting message. I know some other are cheaper but they are BETTER and offer complete peace of mind.
First class service. As soon as I spoke to Alan on the telephone I felt completely confident - that's important to me when I'm flying long haul. He is extraordinarily efficient, a great communicator, arrived well dressed in a very clean and comfortable car. A good driver, an honest man with good tips for visiting LA because he used to live there! Very good value - don't book anywhere else.
We used Airport Rider twice during our stay for the Royal Wedding. We were picked up by Alan in Southampton after a cruise and brought to London. A few days later, Gary delivered us to Heathrow in plenty of time to catch our flight. Both times the drivers were prompt, professional and courteous. I highly recommend Airport Rider for their outstanding service and competitive prices.
I have used Airport Rider a number of times over the last few years and have been very pleased with the service. The cost compares well with other providers and they are very reliable. I simply give my flight details and have peace of mind in knowing that I will get to the airport in good time and the car will be waiting for me on my return.
Over quite a few years, Airport Rider cars have taken me, family and friends to various airports. On every occasion, bookings were confirmed, cars were on time, telephone calls made to avoid waiting time, the drivers always friendly and helpful and the cars immaculate.
As a Coaching Holiday Company we need companies who will look after our clients and in Airport Rider we have found an excellent company. They always look after our clients and will do anything they can to help them and us. If giving marks out of 100, I would not hesitate to give them 100%. Marvellous service with reasonable prices.