Adept IT Solutions

I am very pleased to say that Adept IT Solutions came to my rescue very quickly and efficiently in early October. My PC and WhatsApp had been hacked (an absolutely awful experience). I was unable to find any responsive IT company so I contacted the firm that I usually use in Cape Town, South Africa (Complete Computer Solutions in Somerset West) and much to my surprise, they gave me a telephone number in Norwich for Adept IT Solutions. It was an enormous relief to be able to actually speak with someone on the other end of the line as opposed to the wretched auto-responses saying “leave a message”. I duly interacted with James who worked on my laptop on the Friday and Monday and all was resolved on the Tuesday morning. All staff members were very friendly, helpful and soothing especially in a situation where I was imagining total computer collapse. I thoroughly recommend Adept IT Solutions for help in such a situation. With kind regards, Irvin Cohen.

Had an issue with my laptop not charging. Called Adept IT Solutions and received absolutely brilliant service. Quick to respond and very, very helpful. Can't fault and would definitely use again.

Adept IT Solutions is a responsive, reliable and very friendly IT support company. They have also generously donated a laptop to one of our scholarship students. We feel lucky to have found them and look forward to working with them! Horizon, UK.

Adept have completely revolutionised our jumbled workspace with complicated emails and IT by setting us up Microsoft 365 for business, meaning we now have a smooth running office with everything safely in the cloud too. After difficulties finding an IT company to suit us everyone at Adept has been so responsive and done everything we have required. Fairly priced, communication the whole way through the process and have been on hand for any IT issues we've had with work PC's and Laptops too as well as assisting us in the purchase of a new PC for work use. Wouldn't hesitate to recommend.

My computer was upgraded and it is working like new.

Very friendly and professional service. Recommend this company for computer repairs etc.

So happy with the service and speed. It was around the busy festive season and even though I didn't expect it, they managed to turn the work around really quickly. Very courteous and helpful every step of the way. Can't recommend their services enough.

Fantastic team, well priced and very decent service! Had an upgrade for m. 2 ssd storage. My BIOS made it a less than straight forward job for the team but they got a quick solution and turnaround for me. Can't praise them enough. Will be heading back to them in the new year for a full upgrade that my pc needs.

Had an issue with my laptop screen. The team at Adept IT Solutions were very quick and accommodating in diagnosing the issue, acquiring replacement parts, and carrying out the fix. Superb and friendly service.

Ver pleased with my new desktop. Their advice over the phone was first rate and most helpful in understanding what programmes I required installed. The transfer of data from my old machine was flawless. Very happpy with the service I received and would recomennd to my friends.

They were honest, helpful, and friendly. My PC was fixed in a reasonable time and for a fair price, and the pricing was clear. They were also patient with a frazzled customer.

I managed to tip a cup of tea into my laptop which destroyed the keyboard. Adept did an excellent and prompt job of replacing it at a very reasonable cost. All back up and running in just a few days and as good as new. Would be very happy to use again and recommend to others for a fast and efficient repair service.

If you are having issues with your computer I strongly recommend that you take it to Adept IT Solutions (Norwich) LLP - 97a Sprowston Rd, Norwich Norfolk NR3 4QJ - 01603451810. My MacBook Pro would not boot up and the technician at the Apple store in Norwich told me that the fault lay in the main drive. As I have an 'old' version no replacement was available and realistically my only option was to buy a new computer, with the loss of all files which were not backed up on an external memory device. Then I tried Adept IT Solutions. They fitted a new main drive which works brilliantly. Although I was told there might be some loss of saved files during the process, I have not noticed that any are missing. The whole process was quick, the price reasonable, the staff pleasant and the outcome completely successful. I whole heartedly recommend Adept IT Solutions. Francis Walsh.

I have used Adept IT Solutions for a number of years now and they have always been really helpful. I recently had an issue with a web browser that kept taking over and Adept sorted it out by accessing my computer remotely and fixed it within the hour.

My computer suddenly developed a fault with the memory. After leaving a message early on Monday morning, James from Adept IT had rung me to say I could drop the machine off for analysis and repair. It was all sorted within 3 hours. Really impressed with the swift response and excellent customer service and knowledge. I am new to Norwich but Adept IT in Sprowston will definitely be my favoured IT firm if anything else goes wrong!

Excellent service, my blue screen issue was resolved within a week, and fortunately, my data was recovered.

Excellent friendly service at affordable prices.

I found the service very efficient, courteous and good value for money. It also helped that the location was very convenient for me.

Always at hand to help us with our computer needs, and always offering timely and appropriate options for us to respond to.

A friendly professional supportive team who are always very approachable with any computer problems I have. They have always managed to sort out my computer problems quickly and efficiently either remotely or taking the machine in for service. They also built a computer for my son. They discussed his needs with him and this has been very successful.