ACF Technologies (UK) Ltd

About ACF Technologies (UK) Ltd

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ACF Technologies are global leaders in customer experience management solutions. We provide solutions to improve operational efficiencies and overall customer experience. With nearly 20 years of experience, we have helped businesses in numerous industries including retail, banking, healthcare, government and education.

Over the years, ACF Technologies (UK) were recognised for their hard work by numerous organisations.

In 2021, ACF Technologies UK won a Silver Award for the Best Use of Technology - SME in the UK Customer Experience Awards (UKCXA). The year after, they won UK Customer Centricity World Series' Best User Experience Award 2022. In the same category, they also won the European Customer Centricity Award 2022. Later in the year, ACF Technologies won Global Good COVID Crisis Champion Award 2022.

ACF Technologies aim to deliver customer experience excellence throughout the entire customer journey from the very first touchpoint to leaving customer feedback.

ACF Technologies offer a variety of products from appointment booking software to queue management which enables customers join queues from anywhere, and allows staff members to efficiently manage customer tickets and queues from a unified system. Since the coronavirus pandemic massively triggered a shift towards digital and many customers still prefer digital appointments rather then using local branches, we provide our clients with video appointments to offer their customers very much desired omnichannel experience.