Member since : | 6 Jun 2008 |
Manually reviewed : | 6 Feb 2019 |
Last updated : | 5 Jun 2025 |
3 | ||
0 | ||
1 | ||
0 | ||
3 |
I booked Abbie after a friend recommended them. I am so pleased I did. I booked a 14 seat Hummer style limo and it was amazing. The interior lighting is unbelievable. The car arrived on time and was spotlessly clean. Phill the driver was so helpful and friendly and could not do to much for us. I will use Abbie again and strongly recomend them.
Absolutely disgusting service! I booked the 14 seat limo 3 months in advance for my daughters 13th. I rang to weeks prior just to confirm and then again on the day of the booking just to make sure everything was going to be perfect for my daughters birthday. The owner told me I could bet my house on the fact the limo would be there on time. I had 13 girls very excited and waiting for the car. 15 minutes before the car was due to arrive I had a call from the same guy telling me I could bet my house telling me the car was going to be late. He wouldn't tell me how late or where the car was. I tried explaining to him that my daughters party was due to start after the limo trip, he replied well we will just cancel it then love! How disgusting. The car arrived 45 mins late, leaving only the girls only 15 mins in the car, due to her party starting. The customer care was not good enough. I refused to pay in full as this company ruined my girls birthday.Moreexpand_more
Cancelled on us the day before we were due to be picked up, apparently he had been trying to call us during the week. But no missed calls or answer phone messages left on my mobile, but I did get a text on the morning before to say he had cancelled our booking and had returned our deposit. Not happy.
They let our party down on the morning of the hen-night (22nd March), even though he had confirmed over the phone and in various emails the booking. We managed to get another limousine hire company on the day who were superb, and without us mentioning which company let us down, they were able to guess it was Abbie Limos because " it happens every other week! " Do not trust Abbie Limos.