PRODUCTS: Waywood Music specialises in J Leiva cajons, Kambala and Bucara djembes, plus Dream cymbals and gongs. All products are supplied at highly competitive prices as stated on the company web site or by e-mail / telephone enquiry.
Orders are shipped by next day courier delivery.
SERVICES PROVIDED: Waywood Music does not operate a high-street based shop, preferring to provide a high quality, personalised, one-to-one service, selecting instruments for customers based on their specific needs. For newcomers or less experienced customers, Waywood Music provides free impartial advice on how to select the best instrument for the customer's specific needs.
In the event that staff are not available, answer-phone facilities are attached to both landline and mobile telephones. PLEASE NOTE: The landline answer-phone message mentions to 'Waywood Enterprises Limited' which is the Parent Limited Company.
OTHER SERVICES (INCLUDING WEB SITE): The Waywood Music web site provides free impartial advice and information to drummers and percussionists on all aspects of drums, percussion, drumming and associated accessories, including maintenance and repair. Specific pages are dedicated to choosing the best cajon for each individual customer's needs.
Customers can also order djembes and cajons directly via the web site.
This Loughborough-based company, which trades as part of Waywood Enterprises Limited, serves the whole UK.
Memberships and Associations
Recent customer reviewsView all 15 Reviews
|Great service, after sales support was excellent.|
|Great to deal with, follow up and advice was excellent.|
|My daughter bought a cajon from Waywood music and the advice and help we received was exceptional. On top of this it arrived a day earlier than expected! We where really pleased thank you so much Stuart for the follow up after the purchase.|
|This is definitely the best place to buy a cajon. Having read all the positive feedback I emailed some questions about what might be most appropriate for me. Stuart gave me very helpful and practical suggestions which helped me arrive at a decision. Further advice followed about where to find on-line instruction, ideas about using mics etc etc. |
The cajon arrived exactly as promised in very secure packaging, and looks and sounds amazing. I am very happy indeed with my purchase. Also somewhat surprised to find from looking at other suppliers that Stuart is also very competitive on price. So best service at best price - can't go wrong!
|Ian Jamieson - Walton-on-thames|
|I recently bought a Cajon from Waywood Music for my son. From the time I hit the website to the delivery of the instrument and even subsequent to the delivery I have been very impressed with the personal, friendly and helpful service. |
Stuart asked me a number of pertinent questions prior to my purchase to be able to advise on the most suitable product. Following this he tested a number of Cajons in order to chose the one closest to my son's needs. The result was absolutely spot on.
My dealing with Waywood Music has been a refreshing experience and I would not hesitate to recommend them to anyone who needs both advice and support as well as a good quality instrument.
|It was a pleasure to use Waywood music. |
I stumbled across the site by chance when looking for a new Cajon. I'm a complete beginner to the instrument and not only received great, friendly and personal service, but also sensible advice and hints and tips on technique.
Communication was first rate with emails being answered within minutes.
I would recommend Waywood to anyone - but especially those looking for advice about what to buy.
Company response : Thanks Lee, glad we could help.
|I bought a cajon for my husbands birthday. |
The drum was very good quality for the money.
The thing that made this transaction different to most was the outstanding customer service. Dr Wood was exceptionally helpful and friendly, I felt I could truly trust his choice and so it turned out. My husband is very happy with the cajon. Thank you for a very pleasant transaction.
|Katy Selwyn-Smith - Walton-on-thames|
|Being able to speak directly to someone who was extremeley helpful and knowledgable about the product was very comforting. I was unable( due to location)to try products myself so the information I received was invaluable. |
Excellent communication throughout.
|Fast. Great product. Helpful and personable. Would recommend anybody to give Stewart a call.|
|An excellent service from this company, very helpful. Even sent MP3's over the net for me to listen to gong before I bought. |
Many thanks for your kind and professional help, Yvonne Walsh.