Islington Electricians provides NICEIC approved electricians to clients in Islington and East London. The company, which is located in Islington (London), was set up in 1994 and has many years of experience in the electrical trade. Islington Electricians take pride in being honest and competitive and with a 'no fix - no fee' guarantee, clients can't go wrong. Islington Electricians have an emergency team available, never further than a phone call away.
With an extensive stock on board and electricians that are fully qualified, the company is able to offer a professional electricial service to residential and businesses clients. The service is intended to give an expert, honest service, enabling clients to have peace of mind at an affordable price.
The company supplies reliable electrical accessories that are tailored to requirements and are hard wearing. The electrical products used are all compliant with the IEE, appropriate for both residential and commercial premises, and are available as required.
I have used Graham for a number of jobs. His service is always efficient and he has an extensive knowledge. The standard of his work is high, he is proffessional and personable. Be it for a big job or small, I would recommend his electrical service to anyone. Paul.
Graeme came out today to sort out an electric radiator at my son's flat. He recognised immediately what needed to be done and completed the job rapidly and well. I will certainly make use of him in the future. Simon
Prompt efficient polite service. We were totally off electricity. Graham came out quickly and rapidly got to the route of a problem (which could have been quite dangerous for us). Would diffinitely recommend.
Okay where do I start with this guy, just called him up as when we last spoke he asked me to email him a brief of what was needed. In this email I took photos of what was needed and outlined a simple plan. After receiving no response for 3 days I called him up again.
He said he had not received the email as they are easy to miss as he get about 12 a day. Wow! 12 a day I get a 100 a day and they all get answered.
Anyway he then went on to say that they are to busy to read jobs that have associated emails so would not be able to do the job. The reason I did the email is because he bloody asked me to because he could not be bothered to come round and view the job.
One word... Muppet!
If you want a professional response don't bother with this guy.
Company response : M. Mahon. We did not receive an email and although we do get compared with Mr Mahon a minute amount of emails per day, we are not an administration company, we are electricians and work on the road responding as quickly as possible to scheduled jobs, if we spent all day dealing with emails we would not be very productive with peoples actual electrical work. Mr Mahon stated in his phone call of today that before any work could be carried out we would need to write to his management company, which I explained to him we were not in a position to do, we are a small company that likes to respond to phone calls for not emails. Mr Mahon originally wanted to send pictures and drawings as he was unhappy with the hourly rate (stated on our website) and again to him in person on the phone and he hoped by showing his pictures & drawings he would get a cheaper price. Our work load is such that today, as a for instance, my day started at 7am and I am writing this at 10.30pm so do not have time during the working day to respond to emails. To end, if you insist on calling me a muppet can I please be Kermit and not Miss Piggy.
1.7 out of 5 -
21 Nov 2013
Graham is a friendly guy but perfectly happy to charge me £69 for something he could have told me in 10 seconds over the phone.
When all the sockets in my flat stopped working (which included my heating), I checked the rcd. All of the appliance switches were still on, but the rcd switch itself was in the middle, and would not go up and stay up. I therefore unplugged absolutely everything in my apartment and tried again. It still wouldn't stay up.
Little did I know that the answer was to pull the switch down before putting it up, which allows the rcd to stay on. It really was that simple.
And to cap it all, I very nearly bought a new kettle since Graham informed me that this was the offending item responsible for the trip. Thankfully, I put the purchase off long enough to discover the real cause, a 4-in-line in my bedroom which I'd accidentally spilt water on a week earlier, which when plugged back in tripped the whole thing again. Thank goodness for my procrastination or I would have wasted even more money replacing a perfectly safe kettle.
Company response : Client Eleanor Hazlewood, Flat 8-56 Bemerton St, N1 0BN. It is not good practice to advise un-qualified people over the phone to carry out what could be potentially dangerous electrical work. We are fully qualified electricians not physics teachers and as such need to inspect faults in person. We do not ever charge if we do not fix the problem. With regard to the leaking kettle, we stand by our advice, any device that holds water that is leaking onto an electrical out put is dangerous and should always be replaced.
5.0 out of 5 -
19 Sep 2013
Prompt and professional - fixed and fitted pendant light and repaired bathroom lighting in shower.
Claude de Zitter Interior Designer. Highbury Islington.
I needed a light fitting fitted. When I booked I ask if Friday before Noon was possible. He booked me in for 10am and then told me he was moving and had to be out of his flat by Noon that day. I suggested Monday instead but he insisted Friday was fine. Of course Friday he was a no-show and had not even called to say he would be late. He had asked me to text my address when I booked so at Noon I sent him a text asking if he was going to show up later that day (I felt calling was not my responsibility). No response. At 1pm I sent a text saying that I was disappointed he hadn't even called me. Still no response. (He is not dead, I called today before leaving the review to avoid a horrible faux pas and he picked up his phone and said 'Graeme'). I am incredibly disappointed with the frankly rude service. At least have the guts to call and apologise. I would not recommend Islington Electricians to anyone.
Company response : Firstly please accept our apologies for any inconvenience you were caused. We pride ourselves on a very good service as evidenced by our good reviews. We have checked our diary for 23/8/13 and cannot understand how this mix up happened, and we definitely were not moving and had 2 jobs in the morning. With regard to you sending a text, in hindsight had you rang this incident would not have happened, we get numerous texts a day and if we are busy there are times when we just cannot deal with them, a phone call however gets dealt with immediately. On that day we had a big job cancel so had we spoken to you on the phone we could have most definitely done your job. Once again apologies for the crossed wires.
4.7 out of 5 -
26 Jul 2013
Rapid response and great quality work. Would recommend!