I had a problem with an AIO cooler which developed out the blue (A prebuilt from a big company). I\'m \'pretty good\' with computers, but not good enough to dive into the workings of a motherboard, BIOS stuff and the like.
So when home made solutions and Reddit\'ing lead me down roads I didn\'t understand it was time to look for outside help!
After spending a weekend being stressed, Nic got in touch with me very quickly and made a pre-assessment with some recommended replacements. I decided to ditch water cooling after this debacle, and went with an air cooler.
The service was fantastic, and Nic is very knowledgeable and you can tell he\'s from a teaching background. I was very happy to be in the hands of a professional instead of some corporate tech-help-service or \'some dude\' in a basement who\'s keyboard would be covered in cheesy Wotsit dust.
Not only was the cooler installed quickly, I was provided images of his progress, processes and very clear explanations as to what things were and why they were/weren\'t happening. (Also some VERY TELLING insider scoop on why these big pre-built companies are a little…How to say…Not the premier choice as they make out to be!).
Turnaround was very quick, and I was chuffed at the thorough job Nic did overall. A nice chap, who I would happily chat about the subjects of PC\'s and other nerdy PC gamer things alike for hours. Good man!
A million thanks and if you\'re stuck/overwhelmed with PC problems and you\'re local - well, I don\'t think you\'re going to get better help quite frankly. If you\'re like me and the idea of being away from your computer for 3+ weeks because you had to send your PC back to The Big Company is hell on earth, fire Nic an email first!
Cheers! \o/.
Simon S. - 27 May 2022