Do not take any lessons from these people especially the one called anisa Sharif. She\'s very rude, unprofessional and talks to you in a demeaning way.
From the moment I got in the car, I was the one talking asked questions, meanwhile she was driving and chatting on WhatsApp. Had no idea where I was being take to, she drove for about 20 minutes, this should have been not more than 10. As is my lesson time, then told me we would change seats and I would drive around the area it goes in a circle. Told me to adjust the sit and mirror. Then start driving. Started getting angry with me from the moment I got behind the wheel, and all this happened while she kept chatting on her phone. I don\'t know how to drive as to why I went to this company to start my lesson. Only to be treated like rubbish, told I should know better and all new people know this and don\'t make mistakes. Was told I wasn\'t even 5 minutes behind the wheel and I\'m already doing things I shouldn\'t. When I said that, this is why I came to learn she became more defensive and kept saying things like you should not do this, and that. And kept tapping all over with her fingers, at some point I said I felt uncomfortable with her, and the way I was being spoken to. And pointed out her being on her phone. This was what made her go off, telling me all instructors talk like that, and I will not find one that doesn\'t talk like that. And while holding her phone saying she was not on it, I said I felt uncomfortable and that I was a costumer and student paying for her services and she was treating me like one of her friends she is teaching for free. And not to talk to me like that and to refund my money. She then told me to get up and let her drive she would refund my money and would drive me home. I said no I don\'t feel safe with you and I\'m going home on an uber she told me to send my bank details and I would get my full refund. Drove off left me feeling very anxious.
No money has been refunded. The person at Darz was reading my messages and not replying. Nobody took accountability or apologised.
Only after I said I will file a complaint and press charges I got a text saying your money has been sent.
Still not got it.
She and this company will both be reported.
And I\'m reporting you for fraud and stealing my money. I bet I wasn\'t the only one.
And I\'m filling a police report as driving and being on the phone is against the law.
You should be all ashamed of yourselves.
Not to forget not once was I asked for my provisional licence, wasn\'t shown the eyes test to be able to drive. Just everything was a desastre. The place I was taken to wasn\'t an empty nursery road, cars parked on both sides, this made me nervous and I pointed it out. Anisa wasn\'t even listening to me, as her focus was on her phone. Did not teach me before telling to to drive what each pedal is I had to ask, the same with the gear, steering wheel. I was just told to drive, she didn\'t even get out when picking me up, as her whatsapp chat was more important. Which goes back to not checking what I pointed out previously.
She was snappy with me, nothing of what I wrote here I learned from her, but another instructor. Which is very nice and not rude and unprofessional like her, and like the ones she said she knows.
Stay away from these people. Still waiting for my money I paid for 20 lesson is not a small amount.
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Giselle B - 16 Apr 2024