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652 Reviews
Television Repair Services
Ranked 1st out of 24 UK Television Repair Companies
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Great service, rest value, nice man. Just like a new TV.
Patricia Powell - 2 May 2024
Can’t fault Nigel and his knowledge and expertise. The loan of a tv while ours was being repaired was a thoughtful touch and was very much appreciated. Nigel was polite and courteous and I have no hesitation in recommending his services.
David Sandbrook - 30 Apr 2024
I found Nigel to be an extremely, friendly, helpful, polite and conscientious individual who was a sheer delight to deal with. He kept me informed throughout of the progress of the repairs to my TV and the fact that he does not charge a call out fee was an added attraction. I would highly recommend him and feel certain that you would not be disappointed.
Kenvyn Howells - 18 Apr 2024
After the failure of the LED lights on my Samsung Smart TV, I was introduced to Nigel who diagnosed both the issue and resolution collected the TV from my home expertly completed all necessary repairs and returned it timorously. I would highly recommend Nigel’s services - absolutely satisfied, thanks Nigel.
Matt Hoskins - 18 Apr 2024
Great service from start to finish, really knowledgeable! Helped us out with refund for a faulty TV that was out of warranty. Provided a full diagnostic report enabling us to get the best outcome under the trading standards regulations. Recommend to anyone!
Ryan Evans - 15 Apr 2024
Took a 43 inch 4year old Samsung to Nigel after being told by another repairer to scrap tv as not viable to repair.Dropped of tv on a Saturday by Wednesday ready to be picked up fixed Nigel replaced led light bars tv back to normal.Give Nigel a call for all television problems.A+++ service.read more
Took a 43 inch 4year old Samsung to Nigel after being told by another repairer to scrap tv as not viable to repair.
Dropped of tv on a Saturday by Wednesday ready to be picked up fixed Nigel replaced led light bars tv back to normal.
Give Nigel a call for all television problems.
A+++ service.
Company response : Thanks for using our TV repair services Simon. Pleased we were able to repair your Samsung UE43AU8000. It\'s an excellent TV and was well worth repairing. Any further issues in the future with any of your TVs just a phone call away.
Nigel.
Simon Beard - 28 Mar 2024
Excellent Very good advice too.read more
Excellent Very good advice too.
Company response : Pleased we were able to help Rhys.
Rhys Meredith - 27 Mar 2024
My tv had sound but no picture, so I contacted Nigel. He diagnosed the problem over a text message and immediately arranged a pick up date and gave return date. 3 days after the tv was repaired and brought back to my house. Nigel is efficient and provided great service. Highly recommend!read more
My tv had sound but no picture, so I contacted Nigel.

He diagnosed the problem over a text message and immediately arranged a pick up date and gave return date.

3 days after the tv was repaired and brought back to my house.

Nigel is efficient and provided great service. Highly recommend!
Company response : Many thanks for using our services and we really appreciate your review.
Idrissa Balde - 21 Mar 2024
Absolutely first class service. Nigel was a pleasure to deal with from my initial enquiry to the prompt return of my repaired Philips tv. Cannot recommend highly enough.read more
Absolutely first class service. Nigel was a pleasure to deal with from my initial enquiry to the prompt return of my repaired Philips tv. Cannot recommend highly enough.
Company response : So pleased we were able help Val
Your 5 star review is really appreciated.
Nigel.
Valerie Nash - 13 Mar 2024
I can’t praise Nigel enough great service. He picked up my TV on Wednesday and returned it Friday after replacing the back light he also loaned me a TV. I would highly recommend him.read more
I can’t praise Nigel enough great service. He picked up my TV on Wednesday and returned it Friday after replacing the back light he also loaned me a TV. I would highly recommend him.
Company response : Many thanks Chris thanks for using our services and for posting your review.
Chris Charman - 8 Mar 2024
Well what can I say thank you nigel from start to finish the work which you done on our Samsung 65 curved TV exerlent will recommend you every time.read more
Well what can I say thank you nigel from start to finish the work which you done on our Samsung 65 curved TV exerlent will recommend you every time.
Company response : Thanks for posting your review Steve and thanks for using our services.
Pleased we were able to help!
Stephen Brooker - 29 Jan 2024
My 55 inch hisense tv just stopped working and I was going to throw it out until I looked into TV repair. Found this guy on Google and asked if he could repair, gave him the make and model of the TV, he diagnosed over the phone, took the TV down to him and it was repaired and ready for collection 2 days later. It turned out the back light was at fault and he replaced for a new one. I highly recommend this guy! And to think I was going to throw the TV into the skip .read more
My 55 inch hisense tv just stopped working and I was going to throw it out until I looked into TV repair. Found this guy on Google and asked if he could repair, gave him the make and model of the TV, he diagnosed over the phone, took the TV down to him and it was repaired and ready for collection 2 days later. It turned out the back light was at fault and he replaced for a new one. I highly recommend this guy! And to think I was going to throw the TV into the skip .
Company response : Really appreciate your 5:star review Justin and thanks so much for using our services.
Justin Woolley - 20 Jan 2024
1st class service, he was friendly, reliable and very helpful Would highly recommend.read more
1st class service, he was friendly, reliable and very helpful Would highly recommend.
Company response : Thanks for using our services and for your 5 star review.
Brian Ashman - 15 Dec 2023
Texted Nigel at Abertillery TV Repairs and he asked me for the make and number of my Panasonic TV. Within 24 hours he was able to deduce the fault, fix it and I could pick it up within a day from Llanhilleth. Excellent job from a pleased customer. Robin..read more
Texted Nigel at Abertillery TV Repairs and he asked me for the make and number of my Panasonic TV. Within 24 hours he was able to deduce the fault, fix it and I could pick it up within a day from Llanhilleth. Excellent job from a pleased customer. Robin.
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Company response : Thanks for using our services and for your review of our services.
Robin Mitchell - 5 Dec 2023
Excellent service from Nigel when we needed our two LG televisions repaired. Responded quickly to message letting us know problem with both tvs and cost etc. We dropped tv’s off and both TVs were fixed by the next day. Pleasure to to deal with a local company with such a professional service. Highly recommended -Thank you again.read more
Excellent service from Nigel when we needed our two LG televisions repaired. Responded quickly to message letting us know problem with both tvs and cost etc. We dropped tv’s off and both TVs were fixed by the next day. Pleasure to to deal with a local company with such a professional service. Highly recommended -Thank you again.
Company response : Thanks for using our services and for your 5 star review.
H Edwards - 3 Nov 2023
Recently had my Samsung smart tv repaired by Nigel, absolutely superb service, couldn\'t fault the service in any way, TV was collected and returned as part of the total cost. Communication was great constant updates on progress via regular texts, a superb joined up hassle free experience throughout, Nigel was a pleasure to deal with. Would use him again without hesitation.read more
Recently had my Samsung smart tv repaired by Nigel, absolutely superb service, couldn\'t fault the service in any way, TV was collected and returned as part of the total cost. Communication was great constant updates on progress via regular texts, a superb joined up hassle free experience throughout, Nigel was a pleasure to deal with. Would use him again without hesitation.
Company response : Thanks for using our services and for your 5 star review.
Allan Cooper - 2 Nov 2023
Nigel provides service with knowledge and professionalism. I would highly recommend him for any diagnostic and repair work. .read more
Nigel provides service with knowledge and professionalism. I would highly recommend him for any diagnostic and repair work.
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Company response : Thankyou so much for using our services Chris. Appreciate and value your 5 star review.
Nigel.
Christine Moreno - 25 Oct 2023
Nigel is absolutely brilliant tv repair man, good value for money and I highly recommend his services, bought a tv off Nigel couple of weeks ago and It’s in marvelous condition works like a dream picture quality is phenomenal.read more
Nigel is absolutely brilliant tv repair man, good value for money and I highly recommend his services, bought a tv off Nigel couple of weeks ago and It’s in marvelous condition works like a dream picture quality is phenomenal.
Company response : Thanks Alicia for your kind words and 5 star review. Many thanks again for using our services for a second time. Nigel.
Alicia Prosser - 15 Oct 2023
Thanks nigel for repairing our 8year old tv back yo life looks like new . We recommend him 100% on repair, s and gives you 6months on that repair . .read more
Thanks nigel for repairing our 8year old tv back yo life looks like new .
We recommend him 100% on repair, s and gives you 6months on that repair .
.
Company response : Many thanks to you too Rob for using our TV repair service. Huge thanks also for your 5 star review it\'s very much appreciated.
Nigel.
Robert Morris - 8 Sep 2023
After purchasing a new smart TV I contacted Nigel to arrange the set-up installation. He is an expert in his field and did an excellent job of connecting my sky Q box/blue-ray player and game consol to the TV in no time at all. He is really professional, knows his stuff and is a really friendly person. It was a pleasure doing business with someone reliable for a change. Many thanks, and I would definitely recommend Nigel in the future.read more
After purchasing a new smart TV I contacted Nigel to arrange the set-up installation. He is an expert in his field and did an excellent job of connecting my sky Q box/blue-ray player and game consol to the TV in no time at all. He is really professional, knows his stuff and is a really friendly person. It was a pleasure doing business with someone reliable for a change. Many thanks, and I would definitely recommend Nigel in the future.
Company response : Thankyou you so much for your kind words in this review Gail. Any problems in the future with any of your TVs just a quick phone call away.
Nigel.
Gail Stevens - 16 Aug 2023
Had our 40inch Samsung tv returned today after having a full back light replacement. VERY VERY pleased. Picture PERFECT. Service PERFECT. Nigel…Your PERFECT and very friendly too. Will not hesitate to recommend your services to anyone in need. THANK YOU…. Ps. The receipt with guarantee, was PERFECT too. X.read more
Had our 40inch Samsung tv returned today after having a full back light replacement. VERY VERY pleased. Picture PERFECT. Service PERFECT. Nigel…Your PERFECT and very friendly too. Will not hesitate to recommend your services to anyone in need. THANK YOU…. Ps. The receipt with guarantee, was PERFECT too. X.
Company response : Many thanks for your valued 5 star review. It was my pleasure to have met you and Richard.
Rosemary Tremain - 8 Aug 2023
Hi Nigel from the above company repaired my lg 65 inch tv the value was excellent the service I had from Nigel was absolutely professional in every shape n form finally I would recommend Nigel every time need to be I like to thank Nigel for the respect he showed me and the care he took in handling my item god bless and thank you I am 100 percent happy thank you it was the back lights on my tv completely gone as u can see in photo working perfectly.read more
Hi Nigel from the above company repaired my lg 65 inch tv the value was excellent the service I had from Nigel was absolutely professional in every shape n form finally I would recommend Nigel every time need to be I like to thank Nigel for the respect he showed me and the care he took in handling my item god bless and thank you I am 100 percent happy thank you it was the back lights on my tv completely gone as u can see in photo working perfectly.
Company response : Very much appreciate this excellent 5 star review James.
James Stock - 3 Aug 2023
Fantastic work carried out excellent service very quick fixing the tv very pleasant customer service will recommend to other people as I am very happy.read more
Fantastic work carried out excellent service very quick fixing the tv very pleasant customer service will recommend to other people as I am very happy.
Company response : Appreciate you taking the time to post your 5 star review Allan. Any problems in the future with any of your TVs only a quick phone call away.
Allan Cranmer - 3 Aug 2023
I had the LED lights replaced on my LG 60 inch tv by Nigel who was very knowledgeable, efficient, and professional with fixing it. Excellent service, would definitely recommend!read more
I had the LED lights replaced on my LG 60 inch tv by Nigel who was very knowledgeable, efficient, and professional with fixing it. Excellent service, would definitely recommend!
Company response : Many thanks Samantha very much appreciate your 5 star review.
Samantha Collins - 3 Jul 2023
Initially contacted Nigel by e-mail on Monday evening and followed up with a call next day. He explained possible causes of problem and outlined costs, we arranged pickup on Wednesday afternoon at my convenience. Checked back this morning and all completed. Fully working and rejuvenated tv newly delivered. Repair less than half the cost of a new tv, which I didn\'t relish because mine was only 3 years old anyway (but apparently past it according to the shop I bought it from and the manufacturer, unless I was prepared to drive halfway across the country with it). Very happy to have found Nigel, thoroughly recommend service :-).read more
Initially contacted Nigel by e-mail on Monday evening and followed up with a call next day. He explained possible causes of problem and outlined costs, we arranged pickup on Wednesday afternoon at my convenience. Checked back this morning and all completed. Fully working and rejuvenated tv newly delivered. Repair less than half the cost of a new tv, which I didn\'t relish because mine was only 3 years old anyway (but apparently past it according to the shop I bought it from and the manufacturer, unless I was prepared to drive halfway across the country with it). Very happy to have found Nigel, thoroughly recommend service :-).
Company response : Many thanks Judith for your 5 star review.
Judith Green - 9 Jun 2023
Fast friendly reliable service for my grand father can’t fault them.read more
Fast friendly reliable service for my grand father can’t fault them.
Company response : Thanks for posting a review Shannon on behalf of your Grandfather.
Very much appreciated.
Shannon Pearce - 6 Jun 2023
TV went faulty after thunder and lightening, so I contacted Nigel who quickly supplied a repair quote. Work was carried out in a very short time and TV now back functional. Excellent service.read more
TV went faulty after thunder and lightening, so I contacted Nigel who quickly supplied a repair quote. Work was carried out in a very short time and TV now back functional. Excellent service.
Company response : Appreciate your review Tony and thanks for using our services.
Tony Strange - 25 May 2023
So happy with the service and support Nigel provided. My LG tellys back light stopped working and it’s all fixed and if the telly is brand new fast efficient and friendly.read more
So happy with the service and support Nigel provided. My LG tellys back light stopped working and it’s all fixed and if the telly is brand new fast efficient and friendly.
Company response : Really appreciate your kind words and 5 star review.
Jade Comer - 15 Apr 2023
I can’t express enough how impressed I am with the service that Nigel has provided. We had a faulty screen which only happens 2 years after we have purchased the TV. He assisted us all the way and also told us what our legal rights were in terms of consumers. I can write an essay, however I was happy with the final outcome! No other company would go to the lengths than this company and that’s 100%. Fair prices, excellent communication at any hours of the day and ease of transaction! A+++.read more
I can’t express enough how impressed I am with the service that Nigel has provided. We had a faulty screen which only happens 2 years after we have purchased the TV. He assisted us all the way and also told us what our legal rights were in terms of consumers. I can write an essay, however I was happy with the final outcome! No other company would go to the lengths than this company and that’s 100%. Fair prices, excellent communication at any hours of the day and ease of transaction! A+++.
Company response : Pleased we were able to assist you in obtaining a successful outcome in this case. Many thanks for this excellent 5 star review.
M Alam - 14 Apr 2023
Great service from start to finish. TV is good as new. Would highly recommend. Thanks Nigel.read more
Great service from start to finish. TV is good as new. Would highly recommend.

Thanks Nigel.
Company response : Thanks for using our services Tom and posting your 5 star review.
Tom Cooper - 28 Mar 2023
Got a 11 year old 3DTV 50"LG, screen went black/blanck but still turned on and off but nothing else. If it wasnt for it being 3D I wouldve scrapped and bought a new TV, but seing as they are not easy to come by I thought id try Nigel. Even though I spoke to nigel, first by text and then call, and was informed that I was out of his area, nigel very kindly told me to bring it over and he could repair it for me. As a naturaly sceptic person I thought twice but then decided to give it a try. HOW chuffed I was to have done so. Nigel received it at 6.15 on a tuesday night and was ringing me by 3.30 the following day to pick it back up. There was an issue in that my remote control was also not...read more
Got a 11 year old 3DTV 50"LG, screen went black/blanck but still turned on and off but nothing else. If it wasnt for it being 3D I wouldve scrapped and bought a new TV, but seing as they are not easy to come by I thought id try Nigel.

Even though I spoke to nigel, first by text and then call, and was informed that I was out of his area, nigel very kindly told me to bring it over and he could repair it for me.

As a naturaly sceptic person I thought twice but then decided to give it a try.

HOW chuffed I was to have done so. Nigel received it at 6.15 on a tuesday night and was ringing me by 3.30 the following day to pick it back up. There was an issue in that my remote control was also not working and therefore I couldnt see if the TV would still display in 3D (whole point of repair). None of this reflects on nigel who very kindly said if I get a remote and it doesnt work he would carry out more work for me on the set.

All fears I had while awaiting a new remote from amazon were leavened as nigel was still in touch and explaining things for me via text. Needless to say I got the new remote and the TV is as good as new. Been running a week now and is prefect.

I cannot praise and recommend nigel for his service and professionalism enough which is at a very good price. You will not be dissappointed.
.
Company response : Thanks for your 5 star review Dean.
I\'m pleased that your pleased!
Dean Simmons - 28 Mar 2023
I spoke to Nigel re a dispute with a faulty Samsung TV. Nigel was excellent, liaising with me and coming out quickly to assess the tv, investigating the fault and providing an in depth letter detailing the problem. Very reasonable. Highly recommend. Thank you.read more
I spoke to Nigel re a dispute with a faulty Samsung TV. Nigel was excellent, liaising with me and coming out quickly to assess the tv, investigating the fault and providing an in depth letter detailing the problem. Very reasonable. Highly recommend. Thank you.
Company response : Pleased we were able to assist in this case Darren. Your 5 star review is much appreciated.
Darren Nippers - 27 Mar 2023
Just like to say thanks Nigel for a great service at a reasonable price, would definitely recommend his business.read more
Just like to say thanks Nigel for a great service at a reasonable price, would definitely recommend his business.
Company response : Appreciate your 5 star review.
Mrs Bronwyn Rogers - 22 Mar 2023
What a lovely man. Arranged visit to suit us and was very helpful when we had to change the time. Came within 24 hours of request.read more
What a lovely man. Arranged visit to suit us and was very helpful when we had to change the time. Came within 24 hours of request.
Company response : Thanks for calling me out Peter. Thanks also for your 5 star review and kind words. It was my pleasure to have met you.
Peter Harris - 17 Mar 2023
Fantastic service by Nigel. Phoned up saying my tv back light wasn\'t working and within a few days he\'s picking up my TV at my convenience. A few days later the TV is repaired and delivered back to me. Phillips ambilight 4k TV. Very honest helpful advice by Nigel.read more
Fantastic service by Nigel.
Phoned up saying my tv back light wasn\'t working and within a few days he\'s picking up my TV at my convenience. A few days later the TV is repaired and delivered back to me.
Phillips ambilight 4k TV.

Very honest helpful advice by Nigel.
Company response : Many thanks Jason for your 5 star review and kind words. Any issues with any of your TVs in the future just give me a ring.
Jason Fisher - 17 Mar 2023
Very prompt service reliable and friendly an advantage to have a house call and not to be without the Tv also fair price.read more
Very prompt service reliable and friendly an advantage to have a house call and not to be without the Tv also fair price.
Company response : Many thanks for posting your 5 star review Pat. Any further issues with any of your TVs in the future just a phone call away.
Pat Davies - 10 Mar 2023
I recently had my television repaired by Nigel Sims of Abertillery TV repairs. The service was excellent and a reasonable price.
Peter Govier - 16 Feb 2023
Very satisfied with the service and quality.
D Colcombe - 13 Feb 2023
Very professional service, collected the tv , did the work required , returned and set up the satellite box. A reasonable price quoted, very satisfied with the outcome. Much appreciated and I would recommend Nigel anyway of the week..
Doug Rumsey - 4 Feb 2023
Excellent service, prompt and reliable, trustworthy, pick up and delivery a big plus, would definitely recommend.
Jonathan Pearce - 28 Jan 2023
Repaired my mothers sony 32 inch 14 year old software failure on freeview board. Door to door service second to none very pleased.
Denis Driscoll - 21 Dec 2022
First class service. Nigel picked up TV and bought it back, cost of repair very reasonable. Would recommend to anyone. Honest and polite man.
Arthur Chivers - 17 Dec 2022
An efficient and swift response from Nigel as always. Very helpful and patient when explaining new equipment. Nothing too much trouble. Highly recommended.
Janet Jones - 27 Nov 2022
Very glad I called Nigel as he knew exactly what was wrong with my TV. Pleasant, Fair Price and Quick Repair would highly recommend.
Patricia Blackwood - 16 Nov 2022
Excellent service once again from Nigel, collected TV Monday afternoon, repaired and back on its stand by Tuesday afternoon. Can’t recommend him highly enough.
Dean Evans - 9 Nov 2022
My son rang Nigel to report a fault on my Samsung Smart tv; namely that the Samsung smart logo kept flashing on and off and that the tv was automatically coming on every two hours since Sky had altered the format. Nigel immediately knew what the fault was and arranged to collect the tv and left a replacement 40-inch Panasonic tv with me. During the repair he kept me updated on the progress and returned the tv to me two days later. When he returned with my tv he then resolved the issue with the Sky box that had been caused by Sky when they updated the format. The issue with my tv had been causing me much stress and sleepless nights, but Nigel’s friendly and empathetic nature instantly put...read more
My son rang Nigel to report a fault on my Samsung Smart tv; namely that the Samsung smart logo kept flashing on and off and that the tv was automatically coming on every two hours since Sky had altered the format.

Nigel immediately knew what the fault was and arranged to collect the tv and left a replacement 40-inch Panasonic tv with me.

During the repair he kept me updated on the progress and returned the tv to me two days later.

When he returned with my tv he then resolved the issue with the Sky box that had been caused by Sky when they updated the format.

The issue with my tv had been causing me much stress and sleepless nights, but Nigel’s friendly and empathetic nature instantly put me at ease.

He left me feeling reassured and even took the time to explain in detail, in lay terms that I could understand, what the fault was.
It was as he predicted; namely that the power board needed repairing and that the software on the main board had been corrupted as a result of the power issue.

My tv is now working perfectly.
I cannot recommend Nigel highly enough.
Not only is he very knowledgeable and professional in what he does, but he’s also such a lovely person who instantly puts you at ease, like a long-lost friend.
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Andrew\'s Mam - 8 Nov 2022
Nigel gave his advice freely and promptly to a problem with my Lg oled tv. Wouldn’t hesitate to use him again, every confidence in his expertise in his field.
David Brookman - 5 Nov 2022
Good friendy service who responded promptly to my enquiry. Very knowledgeable experienced engineer who understood and confirmed problem with our 11 year old Panasonic Plasma TV that wouldn\'t power up. Nigel provided a quote up front and repaired in good time. Excellent service and would reccomend and use again if needed. Diffinately worth repairing this old Plasma TV as the picture is equal if not better than the new LED one we bought and saved another item from going to re-cycling. Neil Williams Abergavenny..
Neil Williams - 4 Nov 2022
Spoke to Nigel about a power problem with my 2 year old Samsung TV. Nigel took the time to gather some info\' and explain the most likely issue that he considered to be main board related rather than power board. On following his guidance to check the \'culprit\' his assumption was confirmed and I now know which avenue to persue! Huge thanks and respect to Nigel for taking the time to help me, and I would thoroughly recommend his service to others.
Mark Barrow - 21 Oct 2022
What a first rate service I experienced whilst using Abertillery Digital TV Repairs!Nigel was excellent to deal with, he kept me updated all through the repair process of my Samsung TV. He’s also a throughly nice guy. I would highly recommend him.
Stuart Davies - 10 Oct 2022
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