I don\'t give 5 stars lightly.
My 2013 MacBook pro was ready for the scrap heap, which was a pity as it is a fine and fast machine. Bending my mind round shelling out for a new one in 2021 was uninspiring, the new ones are essentially mobile phones with a small screen and keyboard, and the big 16in is not much of an improvement for my purposes than the machine I was ready to give up on, and will soon be out classed by the M chip. So I could upgrade for the best part of 3k, or go and see Philip at Apple Repairs.
I am delighted with my macbook pro, it is literally like new for a fraction of the cost of a new machine, and to be honest a much better machine in many ways, not least of which it can be repaired and it is built like a tank. Mine was just quite literally worn out from heavy everyday use for years on end.
A new hand rest and keyboard, battery, speakers, SSD drive and clean up, were required and executed perfectly.
Apple repairs kept me up to date with my numerous requirements, and got the job done swiftly and to budget. It was not a "while you wait" job, but whilst I was there dropping off the MacBook I did get a new battery in my ageing iPhone which I love, while I waited, took ten minutes if that. After a full charge 4 days on standby with 20% still left in reserve, and perfectly done. Not like the kiosk \'we fix phones\' charlatans you may find in your local shopping centre.
As you can tell if you have read this far, I am absolutely delighted with Apple Repairs work and can do attitude, this is the second time I have used them. I would seriously travel great distances to use their services, they are second to none including Apple themselves.
One hundred per cent quality work, quality parts and a pricing policy which is frankly bordering on the unbelievable if you have ever tried to get Apple to fix anything. I was shown pictures of the insides of my machine, which looked like some one had emptied a vacuum cleaner in it, and all parts that were replaced were available for my inspection.
Seriously recommended, if you live in London or the home counties, be sure it is a no brainer to use their services. I understand that they will also take repairs from overseas. They have been around for a long time for a good reason, and it\'s a great location to go with it.
This may seem like hyperbole, I assure you it is not.
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Peta Ward - 30 Apr 2021