Swannington Windows
696065
Unit 7 & 7A Emmerson Industrial Estate
Norwich Road
Lenwade
Norwich
Norfolk
NR9 5SA
schedule Closedkeyboard_arrow_down
Norwich Road
Lenwade
Norwich
Norfolk
NR9 5SA
Tel:
01603 55****
Mobile:
07796 17****
schedule Closedkeyboard_arrow_down
Mon - Fri: 07:30-16:30
Sat / Sun: Closed
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| Member since : | 16 Jun 2016 |
| Last updated : | 28 Apr 2022 |
About Swannington Windows
Key Services :
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Certass - Certification and Self Assessment
FENSA - Fenestration Self Assessment SchemeSwannington windows is a family run business based in Lenwade Norfolk, we have over 30 years experience in the industry and all our work comes from recommend from happy existing customers which you can find on the BM Trada website, No sales men so no lengthy sales pitches. We provide an number of services including : windows doors fascias soffits guttering conservatories orangeries car ports extensions porches, maintenance to existing upvc products.
We have a website, you can also find us on facebook twitter gumtree and linkdin. We are also a Rehau certified partner and have a page on their website.
our business is BM Trada/Fensa audited, qualified and inspected which is a legal requirement if you were to sell your property in the future you would need all the documentation proved from them via us.
We offer a one to one service and have a no nonsense no pressure environment so no pushy salesmen or sales tactics.
From first point of contact through the installation and after we offer excellent customer service.
4 FreeIndex Reviews
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Mrs C Mitchell
Taverham
Swannington Windows have just finished the construction of a conservatory for me for which I am thrilled and wouldn't hesitate to recommend them. Excellent customer service over the phone from their Office and I was kept fully informed from start to finish. Contractors worked well to ensure satisfaction and always tidied up the site on completion. No hard selling and excellent value for money. BIG THANK YOU TO DAVID AND HIS TEAM. Chris Mitchell.
Elizabeth Groves
Norwich
Simon Howard
Norwich
For price and end result you would be hard pressed to find better, however customer service was awful… What should have been a measuring and quoting followed by fitting job (Two visits Max) ended up in a six week and six visit affair… With nothing but excuses Inbetween. Asked if there was the possibility of a discount, because it had taken so so long and so many visits but despite none of the delays being at our ( the customers ) end was refused. Was going to have front door replaced by this company also, but have decided to go elsewhere for times sake if nothing else.
Response : We are sorry that you felt the need to write this review and agree that the replacement of your sealed unit did not go as smoothly as we would have liked for which we have sincerely apologised. Paperwork was misplaced and the first unit was ordered incorrectly however a second unit was promptly obtained and installed for you today. It was not possible to reduce the cost any further as we had already given you a large discount which reduced the total cost to £70 including VAT and fitting. We reiterate that we regret the inconvenience that you suffered but are glad that you are pleased with the end result.
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