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Rays Florist Ltd

10 Reviews
Recommended
Member 15+ Years
145912

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Member since : 7 Feb 2009
Manually reviewed : 22 May 2019
Last updated : 29 Mar 2022

About Rays Florist Ltd


Rays Florist Ltd is a long established business offering flowers for gifts, funeral flowers, wholesale flowers and business to business flowers. The company, which is located in Ash (Aldershot), was set-up in 1999 and has many years experience in the floristry and wholesale floristry business.

The firm provides the general public with a professional floristry service and has a physical shop location. The expert and highly trained staff ensure clients are delighted with the professionalism and service that they receive. The service is intended to exceed expectations every time.

Including a wide range of floral products, the bouquets and floral gifts created by the business are suitable for all to enjoy. Available in the shop and online, the products are either bespoke to your needs or available as set items featured on Rays Florist's website and will always be to the highest standard.

With a team that includes professional florists and experienced employees, Rays Florist Ltd has a growing team, qualified in floral design.

Rays Florist Ltd has an expanding customer base, located in and around Aldershot, Farnham, Camberley, Guildford, Farnborough and Woking including many loyal customers, schools, offices and businesses.

The company is owned by Gareth and Amanda who have been involved in the Floristry industry for many years. The directors are well trained to look after the company, having previously worked within the floristry and retail business.
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10 FreeIndex Reviews - Ranked 9th out of 132 UK Florists

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Mrs Bronger
Woking
From the ordering to the on time artival, I was extremely pleased with ease of ordering, customer care, and the arrangement. Well done rays florist, you set a very high standard. I will defiantly recommend your services.
E. Canning
Camberley
I found Rays Florist on a google search and saw that they delivered flowers to Aldershot where my mum lives. Being a man, I didn't have much of a clue so opted for a florist choice bouquet. My mum was thrilled with the flowers, in fact some of them lasted 3 weeks - great value for money.
Tina Venables
Dagenham
What can I say, fab, fab and fab! Everything about Rays florist ltd is outstanding. Will definately use again and recommend in future. Thanks guys.
Alan Reed
West Drayton
What nice service. Thank you. Order of floristry supplies placed on website late afternoon (16. 20 hours) on Thursday, despatched Friday with an e-mail advice - goods delivered by the postman on Saturday. Really superb, will use again and recommend if possible. Kind regards. Alan Reed.
Patricia Clark
Southampton
Rays supplied the wreaths and bouquets for a family funeral the day after Easter Monday. They are a friendly yet very professional company, and we were all delightedwith the quality and freshness of the flowers. I can well understand the large number of excellent reviews theyreceive, and would certainly use them again. With grateful thanks, Patricia Clark.
Peter Stilwell
Guildford
The flowers were lovely though maybe a litle bit pricey; they lasted very well though and my wife loved them on her birthday.
Dawn Humberstone
Epping
The staff at Rays were kind, friendly and sensitive when dealing with the flowers for my Nan's funeral. The arrangements were beautiful and well priced. Thank you.
Laura Rose
London
Ordered Oasis Foam and Floristy Supplies For A Funeral, The delivery was late, and when me and my mother phoned to speak to the workers, were were treated rudely, they could not explain why our delivery was late, nor could they guarentee when it would be delivered. They were very rude and patronizing both junior staff and the manger. We had to explain our problem several times, whilst getting stressed and angry when the manger finally said becasue of the size of our order there is no guarentee of when the goods will come. When we finally recived the package. The foam sizes were wrong they lied on there website everything came 2 inches shorter that what we ordered. Additionally only 2 out of 49 products were wrapped to protect them from being damaged. The 21" filled heart was cracked completly down the middle so it was unusable and the cross for the top of the coffin was also broken. They get one star as you can not give none. I would never use this service again, however for thoes people living in east, south or west london covent garden flower center is an amazing place selling all the same products and more for better prices. They were able to fix our broken oasis foam for free ad provide us with a larger cross also they sell the flowers there aswell. Will never use this online company ever again for almost ruining our families funeral.Moreexpand_more
Response : Thank you for your comments, please allow us to respond to the points raised:1. Order was placed at 19:43 on 22/02 - Order was delivered at 13:00 on 24/02. (Approx 41 hours from order to delivery)2. Your order qualified for free delivery - the courier service that we use for this service quote 2-3 working days from despatch to delivery. All this information is freely available on our site. 3. All sizes quoted on our website are correct - if you are specifically referring to the pillows, the size is measured from corner to corner. 4.We do not wrap each product individually - if any damage occurred then it was damaged in transit. We are always happy to send out replacements.5.We provide a delivery service for floristry supplies at a nominal cost, our prices are aimed towards the lower end of the retail market. With the exception of a few dozen products, we do not profess to be a wholesale price structured business.We are quite aware that inviting our customers to review our business may result in negative feedback, we thank you for your comments and we invite our customers to read our other reviews and look at our overwhelmingly positive feedback, for example on eBay (100% positive feedback from approx 40,000 reviews) and 4.9 out of 5 stars positive feedback on Amazon from over 1000 reviews.Moreexpand_more
Jane Aldhouse
Sudbury
I have been using Rays Florist for many occasions and for many years, starting with my wedding 23 years ago and now with the latest website. Always been great service, great flowers and lovely people.
Tim Cartledge
Cambridge
Great roses, my girlfriend is still looking at them 10 days later.

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Ltd Company No: 05716323
Made with love in Bristol, UK