| Our Reviews on Freeindex.co.uk |
5.0 out of 5 | I have had this table for two years now, and I love it! Table looks perfect, even after two years of use, with no table cloth. The extension is amazingly useful and so easy to operate! One of the chairs broke after 15 month or so, and the response I got was fast and efficient, the chair was replaced in no time. Have recommended to all my friends. I have had this table for two years now, and I love it! Table looks perfect, even after two years...  |
3.3 out of 5 | Received item well packaged and delivery men were great. Was surprised that only one delivery man carried the large box in containing a tv cabinet. Once I unpacked it I realised that the cabinet was very light weighted. Not too sure how much solid oak is on the cabinet as other oak furniture I have would take some lifting. However it looks exactly as it does in photos so I suppose you get what you pay for. Received item well packaged and delivery men were great. Was surprised that only one delivery man... |
5.0 out of 5 | Ordered from here for the first time and received my items yesterday. Once the order was placed, we got a call a few days later to arrange a delivery time. Then on the day of delivery we got a call when the drivers were arriving within the next half an hour. The two chest of drawers were great - fantastic quality for the price. Unfortunately we found some surface damage to the wardrobe upon opening it. Emailed customer support who got back to me within an hour, providing a sincere apology and several solutions to our problem. While the damage was unfortunate, the quickness with which everything was rectified left us feeling really impressed. The products are really worth their value and with such good customer service, I wouldn\'t hesitate to order from Top Furniture Ltd again. Ordered from here for the first time and received my items yesterday. Once the order was placed,... |
5.0 out of 5 | I ordered 4 pieces of furniture about 12 days ago. After 6 days received a phone call to sort out delivery. I received my items today. I have never bought furniture before online and not without seeing it first. I would highly recommend this company for quality, price and service. I am absolutely delighted with my furniture, Thank you Top Furniture. I ordered 4 pieces of furniture about 12 days ago. After 6 days received a phone call to sort out... |
5.0 out of 5 | Was advised that delivery of my furniture oil/wax polish could be between 10 to 15 days - goods arrived within 5 days - very impressed. Always a pleasure dealing with this company. Was advised that delivery of my furniture oil/wax polish could be between 10 to 15 days - goods... |
4.7 out of 5 | Love the chairs. Well wrapped for delivery and delivery at 8.15am. All good. Sat on one now writing this review - very comfy! Love the chairs. Well wrapped for delivery and delivery at 8.15am. All good. Sat on one now... |
5.0 out of 5 | The service was first class from start to finish, my table is very well made and looks lovely in my kitchen diner. The price was excellent compared with other high street retailers, I\'m always a bit apprehensive when ordering furniture online in case they aren\'t as well made as what they look in the photos but I IWasn\'t disappointed.
I\'ve ordered 2 more pieces for my lounge so I hope they are as nice. The service was first class from start to finish, my table is very well made and looks lovely in... |
5.0 out of 5 | Very helpful and put my mind at rest regarding whether my tv would fit the corner unit. Lynne Williams - 03 October 2017 |
5.0 out of 5 | I ordered dining chairs and a bench, which arrived today, very impressed with the whole process the delivery drivers were very professional and prompt. The chairs were very well packaged and I am very pleased with the quality. I would definitely recommend this company and will use again. I ordered dining chairs and a bench, which arrived today, very impressed with the whole process... |
5.0 out of 5 | spotted this company on the internet and realised I could visit showroom,great no pushy salesmen just very nice people keen to help you, took table home extremely good quality very easy to assemble just screw on legs. spotted this company on the internet and realised I could visit showroom,great no pushy salesmen... |
4.7 out of 5 | I ordered my furniture from the Dartford showroom, excellent service. Goods arrived exactly when I asked for them! All furniture top quality. I have just rang customer services to exchange my dining room table for the next size, sent an email and with an hour the new one us ordered, plus I\'ve ordered tv cabinet for our small lounge, once again excellent service. Well done Top Futniture. I ordered my furniture from the Dartford showroom, excellent service. Goods arrived exactly when I... |
5.0 out of 5 | Delivery AAA+++.
Item quality AAA+++.
High back chairs fit in wonderfully with our new kitchen. Delivery AAA+++. Item quality AAA+++. High back chairs fit in wonderfully with our new... |
3.0 out of 5 | Received very quickly. Unfortunately all four legs to the larger table were missing fixing screws so presumably were glued on to the frame only. I did use my own screws to make the table stable but I don\'t feel it\'s my job to correct poor workmanship. I did phone your customer services although she said she would pass it on she didn\'t take my order number or name. Received very quickly. Unfortunately all four legs to the larger table were missing fixing screws... |
5.0 out of 5 | This is my second time ordering from Top furniture, very happy. Jayne Jones - 15 July 2017 |
4.0 out of 5 | A lovely breakfast bar set. Looks stunning in cream. Very quick delivery. Overall really pleased. Mrs Mallia - 12 July 2017 |
5.0 out of 5 | Very pleased with our purchase so we ordered more. Excellent service. Thankyou. Shirley Wells - 05 July 2017 |
5.0 out of 5 | Great service and real quality excellent price. Barry Woods - 05 July 2017 |
5.0 out of 5 | Fantastic quality very well made very friendly and helpfull sales team delivery was very good and prompt no waiting for weeks on end like some companies delivery staff very polite and friendly and on top of all that the furniture looks fantastic in my lounge very well done TF ltd will deffinately recommend you to any one who wants quality solid oak furniture. Fantastic quality very well made very friendly and helpfull sales team delivery was very good and... |
5.0 out of 5 | Excellent quality. Well packaged. Will definitely purchase more from this company. Julia Dickson - 03 July 2017 |
3.7 out of 5 | The service was very good although the lead length was quite long. The only thing we found wrong was we ordered grey chairs and when we got them they look cream. The service was very good although the lead length was quite long. The only thing we found wrong... |
5.0 out of 5 | After trolling most of the Oak Furniture shops and websites in England I stumbled across the Top Furniture website and I was a little sceptical of the prices and quality they were quoting, so me and the Mrs made a 1 1/2 hour trip to the Uttoxeter showroom just to have a look at the quality before we committed to buying, well it was a unnecessary trip because the price and quality are amazing. We bought. Farmhouse Country Oak Double Bed 4ft 6 inches Farmhouse Country Oak 2 Over 3 Chest of Drawers 2 Farmhouse Country Oak Bedside Tables Farmhouse Country Oak Storage Blanket Box And saved about £500 on what some of the High Street retailers were wanting to charge us, also the delivery men were very helpful and the furniture was really well packed. I can\'t recommend Top Furniture highly enough and if you\'re thinking of making a 3 hour round trip, save yourself the time and petrol money. After trolling most of the Oak Furniture shops and websites in England I stumbled across the Top... |
5.0 out of 5 | Lovely furniture we have the oak table / bench only thing alittle disappointed in is the colour thought photos looked a lot lighter than what has been sent us I would have preferred lighter coulour. Lovely furniture we have the oak table / bench only thing alittle disappointed in is the colour... |
2.3 out of 5 | If I was aware that it would 10-15 business days to dispatch something in stock I would never hsave placed the order. If I was aware that it would 10-15 business days to dispatch something in stock I would never... |
5.0 out of 5 | Very pleased with the efficient and prompt service we were given. The sideboard is lovely and very good quality, especially for the money. Will certainly use this company again. Very pleased with the efficient and prompt service we were given. The sideboard is lovely and very... |
5.0 out of 5 | I purchased a dining table and four chairs. The despatch team were very friendly and professional and were able to include my order on a delivery much earlier than expected. The communication was excellent throughout and the delivery people were on time and very helpful and friendly. The furniture is very well made and very high quality and beautifully designed. Buy with confidence with this first class organisation. I will recommend this company to others. Thank you Top Furniture. I purchased a dining table and four chairs. The despatch team were very friendly and professional... |
5.0 out of 5 | I am in love with this chairs. Thank you. Julia - 16 March 2017 |
5.0 out of 5 | Exceptional customer service from our visit to the showroom to the delivery of our country oak extending table and bench. Friendly, helpful staff at the showroom, kept informed throughout the purchase and delivery process. Delivered well before expected despite not having table in stock on day of purchase. Absolutely love my new dining table with bench, beautiful furniture, would definitely use again and recommend to friends and family. Exceptional customer service from our visit to the showroom to the delivery of our country oak... |
4.0 out of 5 | The four stools have just been delivered, three of the stools are fine, just what we wanted however one stool appears to have suffered damagewhich must have occured prior to packaging since the box nor the corner protetor appear to be damaged.
I would therefore be grateful if you will please replace the one damaged stool photos of damaged enclosed. The four stools have just been delivered, three of the stools are fine, just what we wanted... |
4.7 out of 5 | Chairs were delivered free and promptly, I like the quality, they look good and match my other 4 chairs ( ordered as extra ). A little slippy when first sitting on the seat but will improve with use. I would recommend to my friends. Chairs were delivered free and promptly, I like the quality, they look good and match my other 4... |
5.0 out of 5 | Lovely solid table, good delivery, very pleased. Pamela Dainty - 06 March 2017 |
3.3 out of 5 | Time between order (and payment) and actual delivery is way too long. 11-13 weeks is unacceptable these days. Need to look at their production efficiency. Time between order (and payment) and actual delivery is way too long. 11-13 weeks is unacceptable... |
5.0 out of 5 | Really happy with table and chairs we bought service first class and quick delivary. Alan Pringle - 28 February 2017 |
5.0 out of 5 | We are delighted with the quality and price of our extending Baltic oak table and 4 chairs. The order was handled efficiently and delivered within agreed time scales. We had an immediate response to our complaint about a faulty chair and table leg following the production of photographic evidence and both were replaced speedily and efficiently. Excellent customer care. We are delighted with the quality and price of our extending Baltic oak table and 4 chairs. The... |
5.0 out of 5 | Delivery even quicker than expected. Bench really good quality.
Bench easily assembled. Would buy from you again. Delivery even quicker than expected. Bench really good quality. Bench easily assembled.... |
4.7 out of 5 | I placed my order and was expecting to wait at least 15 days, I received a phone call the next day to say that the driver had a delivery in my area and would I be able to have my furniture the following day, I was delighted when I got home to find my lovely new kitchen bar stools had arrived as promised and they look beautiful. I placed my order and was expecting to wait at least 15 days, I received a phone call the next day... |
5.0 out of 5 | The young lady who served me (at Dartford) was very efficient and helpful. She showed me pictures on the web on the items of interest. The quality and items on show and supplied were good. Thanks. The young lady who served me (at Dartford) was very efficient and helpful. She showed me pictures... |
1.0 out of 5 | Poor communication, 10 months to deliver, then delivered wrong. Furniture falling apart within next 10 months. Buyer beware. Poor communication, 10 months to deliver, then delivered wrong. Furniture falling apart within... |
4.0 out of 5 | first time that I have used this firm, but found that there is nothing to fault or complain about and when the need arises wont hesitate to use them again. I dont have a photo, but the items I bought were the Chelsea dining chairs. With the service provided by Top Furniture Ltd why waste your time going to the high street. first time that I have used this firm, but found that there is nothing to fault or complain about... |
2.3 out of 5 | Nice furniture but I feel I have been let down by the slow delivery and poor customer service. I received a phone call (several weeks after I ordered my furniture) from one of their representatives and was asked if I wouldn\'t mind waiting until after Christmas and the New Year and if so, they would refund my delivery charges. I agreed to this and eventually my furniture arrived. No sign of the refund of my delivery charges as promised, despite phoning them and asking about this. Nice furniture but I feel I have been let down by the slow delivery and poor customer service. I... |
5.0 out of 5 | Great product, solid and beautifully made bar stools. Very rapid turn around for delivery and securely packaged.
Thrilled with our purchase. Great product, solid and beautifully made bar stools. Very rapid turn around for delivery and... |
1.0 out of 5 | The leather on the chairs has started to split. The company has told me it wear and tear and isn\'t prepared to do anything about it. Not very happy about this to be honest. The leather on the chairs has started to split. The company has told me it wear and tear and isn\'t... |
5.0 out of 5 | Having seen the amazing table that my cousin bought from Top Furniture, we decided to buy two of their Farmhouse Country Oak bedside cabinets. They arrived on time, extremely well packed and the driver who brought them in to the house was very helpful and polite. We will certainly buy from this company again and will be happy to recommend them to our friends. Having seen the amazing table that my cousin bought from Top Furniture, we decided to buy two of... |
1.0 out of 5 | Bench has not been delivered this week, as arranged. Nobody called to explain. I\'ve waited 3 weeks and still don\'t know when will arrive. Inconsiderate. I was counting on it I have people coming over and I have no where to sit them. Thank you. Bench has not been delivered this week, as arranged. Nobody called to explain. I\'ve waited 3 weeks... |
5.0 out of 5 | the purchasing of the item over the internet was simple, if I have a complaint it would be the promise of £2.50 off the bill if you just liked top furniture on face book which I did but didn\'t get the money off at check out, I may have made a mistake, its quite possible as I\'m not very good on a computer. the purchasing of the item over the internet was simple, if I have a complaint it would be the... |
5.0 out of 5 | Thank you so much, wonderful service, beautiful table, absolute work of art, couldn\'t be happier. Had previously ordered a table off the internet from a large online seller, table was damaged, took a month to return for a refund. So I was dubious about ordering online again but you have restored my faith thank you. Susan. Thank you so much, wonderful service, beautiful table, absolute work of art, couldn\'t be happier.... |
1.0 out of 5 | DO NOT USE THIS COMPANY THEY ARE APPALLING. I paid over £1,000 for furniture and waited weeks for delivery. I arranged for someone to be at my house when the items were delivered (as I had to go to work). The delivery men turned up and called me to say that they couldn\'t deliver as I was having work done to my roof(!). I said that it was irrelevant and asked them to deliver my furniture. They refused. I telephoned the company and was then insulted by the rudest receptionist. I could not speak to anyone to complain and no-one has called me back. They still have my money and I am absolutely appalled at their conduct. DO NOT USE THIS COMPANY THEY ARE APPALLING. I paid over £1,000 for furniture and waited weeks for... |
4.7 out of 5 | Ordered on line, normally I would like to assess the furniture I buy but these Oak table and chairs looked so good online that I purchased them. Thereon the service was as I would expect from the reviews I read. The table arrived spot on at 7am as I was the first delivery and by 8.15 after I inspected and check everything was there the table was all assembled and looking good in my present dining room. Must say the chairs are very comfortable. Anyone who\'s like me and likes to view the product before buying can rest assured the quality is very good, and I am looking at other furniture sold by Top Furniture. As a retired quality control/ assurance manager I would totally recommend Top Furniture. Ordered on line, normally I would like to assess the furniture I buy but these Oak table and... |
4.3 out of 5 | Saw these oak bar stools online and ordered four for our breakfast bar. We were very impressed with the communication from top furniture and the phone calls to arrange delivery to scotland and the phone call on the day to inform of the time of delivery. Very pleased with the quality and they look great alongside our oak kitchen. We were concerned that they may be too big but they are a perfect fit to our breakfast bar. Comfortable too!. Saw these oak bar stools online and ordered four for our breakfast bar. We were very impressed... |
5.0 out of 5 | We needed a small sideboard to fit an 80cm wide space in the hallway. Searched online and found this \'petite\' oak sideboard. Excellent value, qulaity and fits the space perfectly. The company was so professional and helpful, delivery guys were prompt, efficient and very courteous. Will definitely use Top Furniture again and would not hesitate to recommend them to anyone.
Top Furniture = Top Company!
Since writing this we have purchased a Country Oak nest of three tables, very pleased with these also. We needed a small sideboard to fit an 80cm wide space in the hallway. Searched online and found... |
4.3 out of 5 | I am very pleased with the friendly staff who showed me other tables and chairs they had in store, impressed with the delivery what was fast as well, when we did find a fault on the table they exchanged it within a week, full marks for service. I am very pleased with the friendly staff who showed me other tables and chairs they had in store,... |
| Write a Review |
');