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Computer Repair & Care
Top Rated Company
Ranked 53rd out of 6,765 UK Computer Repair Companies
View 67 Reviews
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Jamie did a great job. I am hopeless at computers. Jamie gave got me back into my laptop as I had locked myself out. He got me straight back into it and I was so thankful to him as I had information on the computer that I thought was lost forever....
"Jamie did a great job. I am hopeless at computers. Jamie gave got me back into my laptop as I had locked myself out. He got me straight back into it and I was so thankful to him as I had information on the computer that I thought was lost forever.
Jamie was professional and curteous I will definately go back to him in the future."
Joyce Gibson - 9 Jun 2017
My son building his first gaming computer hit a problem he couldn\'t solve. Jamie worked brilliantly with him to identify and solve the issue without taking over the experience. Everything happened on time, great result and very satisfied customers...
"My son building his first gaming computer hit a problem he couldn\'t solve. Jamie worked brilliantly with him to identify and solve the issue without taking over the experience. Everything happened on time, great result and very satisfied customers who will be back."
Company response : It was a pleasure to help Fraser complete his first gaming computer, I hope he gets many hours out of the computer.

Thanks again for supporting a local business and entrusting Computer Repair & Care.
F Aitken - 8 Jun 2017
I dropped my laptop and broke the screen. After checking the hard drive and the correct model of the screen \'Computer Repair and Care\' had the new screen was delivered and repaired the next day. The friendliness of service, speed and price were...
"I dropped my laptop and broke the screen. After checking the hard drive and the correct model of the screen \'Computer Repair and Care\' had the new screen was delivered and repaired the next day. The friendliness of service, speed and price were better than I had expected."
Company response : Thank you Jane for taking time out of your day to leave a review on the repair and service.

I\'m happy to hear you are happy with the speed of service, price and friendliness, I hope that as a business we can exceed expectations compared to larger retail repair companies.

If you need anything in the future don\'t hesitate to contact myself, as discussed we can provide Antivirus software on a yearly basis if required.

Thank you again for supporting a smaller local business, it\'s hugely appreciated.

Kind regards,
Jamie - Business Owner @ Computer Repair & Care
Jane Habermehl - 21 Aug 2016
I have gone to Jamie several times over the years for building and maintaining my Computer. Just had a system rebuild and total cost of the works came well within a set budget and completed within the anticipated time. Excellent communication...
"I have gone to Jamie several times over the years for building and maintaining my Computer.
Just had a system rebuild and total cost of the works came well within a set budget and completed within the anticipated time. Excellent communication throughout."
Ian Dawson - 1 Jul 2016
Great customer service and prompt email response. Would highly recommend, from diagnoses to solution was highly professional and kept me informed with progress throughout. Do not hesitate to contact Jamie with any problems you may have.
"Great customer service and prompt email response. Would highly recommend, from diagnoses to solution was highly professional and kept me informed with progress throughout. Do not hesitate to contact Jamie with any problems you may have."
Company response : Ollie, thanks for taking the time to leave this feedback, very much appreciated.

Was a pleasure to help diagnose the fault with your gaming rig, if you need anything in the future don\'t hesitate to contact myself for upgrades or anything PC related.

Happy Gaming!

Kind regards,
Jamie - Computer Repair & Care
Oliver Baker - 4 May 2016
Jamie was really helpful and managed to source use parts to keep the cost of my laptop repair as low as possible. He collected and returned my laptop to me at work and got it all done as quickly as possible for me. Excellent service - highly...
"Jamie was really helpful and managed to source use parts to keep the cost of my laptop repair as low as possible. He collected and returned my laptop to me at work and got it all done as quickly as possible for me. Excellent service - highly recommended!"
Company response : Charlotte,

Thank you for taking the time to review the service received, I\'m glad to of got the the laptop fixed and back to a working condition for you.

Please recommend our services to friends, work colleagues if they need a computer repair.

All the best in 2016 Charlotte!

Kind regards,
Jamie
Charlotte Bishop - 23 Jan 2016
I arrived at Computer Repair and Care with a badly corrupted memory stick containing some irreplaceable original music. Jamie provided a highly professional service throughout, first advising me clearly about options and costs and following up with...
"I arrived at Computer Repair and Care with a badly corrupted memory stick containing some irreplaceable original music. Jamie provided a highly professional service throughout, first advising me clearly about options and costs and following up with regular updates on progress. Everything was handled efficiently and at a reasonable cost given the complexity of the required recovery process and yesterday I managed to get my DAW files up and running again which was such a relief. I would highly recommend this company."
Company response : Chris, it was a pleasure to help you with getting the data back, I\'m sure this saved you a lot of man hours in replicating your work.

Hopefully I won\'t be needed but if you do need anything then don\'t hesitate to contact me in the future, any recommendations to anyone you know is hugely appreciated.

Kind regards - Jamie
Chris Hill - 4 Aug 2015
I recently had a broken screen on my laptop. I got in touch with Jamie at Computer Repair and Care, who quickly gave me a very reasonable quotation so I took my laptop in to be fixed. He ordered and fitted a new screen for me very quickly and kept...
"I recently had a broken screen on my laptop. I got in touch with Jamie at Computer Repair and Care, who quickly gave me a very reasonable quotation so I took my laptop in to be fixed. He ordered and fitted a new screen for me very quickly and kept me informed of the progress. When it wasn\'t a straightforward fix, he still managed to solve the problem efficiently and his price was very reasonable. Overall I was very satisfied with the service and will definitely use this company again in the future."
Laura Spillings - 20 Aug 2014
Absolutely brilliant service, my laptop screen was repaired and had it back the next day! Definitely will use again. Recommended by family/friends as well, so highly recommended to anyone with laptop/apple products. Great value for money! Thank you...
"Absolutely brilliant service, my laptop screen was repaired and had it back the next day! Definitely will use again. Recommended by family/friends as well, so highly recommended to anyone with laptop/apple products. Great value for money! Thank you so much."
Lucy stone - 6 Jul 2014
Having previously used Computer Repair and Care for a mobile repair, I contacted them last week after my laptop broke down. The service and advice I received was second to none, the repair was carried out within a very short timeframe, and Jamie\'s...
"Having previously used Computer Repair and Care for a mobile repair, I contacted them last week after my laptop broke down. The service and advice I received was second to none, the repair was carried out within a very short timeframe, and Jamie\'s patience and thoroughness in enabling me to back up documents from the broken laptop was a brilliant example of top class customer service. I would thoroughly recommend Computer Repair and Care to anyone for excellent service, knowledge and price."
Laura Wilson - 2 Mar 2014
Super efficient, can not recommend highly enough.
Stephanie Wilton - 15 Jan 2014
Had a custom built PC just delivered from Computer Repair & Care and it\'s absolutely fantastic. I asked for a build that would allow me to edit video with easy and everything that was suggested when I spoke to Jamie fit the requirements...
"Had a custom built PC just delivered from Computer Repair & Care and it\'s absolutely fantastic. I asked for a build that would allow me to edit video with easy and everything that was suggested when I spoke to Jamie fit the requirements perfectly. I could not be happier."
Steve Stewart - 2 Jan 2014
Jamie was very quick and efficient with repairing my computer. I would have no hesitation in recommending him to others. He has done a first class repair on my computer, and very pleased with the work he has done. Jen.
Martin Donkin - 12 Oct 2013
The service and customer care is exceptional! My iPhone screen was cracked after I dropped it, it was fixed in ust over an hour and was really reasonably priced. Will definitely use this service again. Thank you.
"The service and customer care is exceptional! My iPhone screen was cracked after I dropped it, it was fixed in ust over an hour and was really reasonably priced. Will definitely use this service again. Thank you."
Company response : Thanks Becky for the feedback, was happy to help you again and appreciate you coming back to me as a repeat customer.
Becky White - 16 Apr 2013
Friendly helpful and honest. A quick turn around and now have both the household laptops de cluttered and super speedy. Always on hand for quick advice, can completely recommend.
"Friendly helpful and honest. A quick turn around and now have both the household laptops de cluttered and super speedy. Always on hand for quick advice, can completely recommend."
Company response : Many thanks for the feedback Jeanette, happy to help another local business in Exeter, Devon.
Jeanette Brown - 14 Apr 2013
Went out of his way to fix my phone. He picked my Iphone up from me and fixed it within a couple of hours and had it back within that day. Excellent service and I would recommend Computer Repair and Care to anyone. Very nice guy and very helpful.
"Went out of his way to fix my phone. He picked my Iphone up from me and fixed it within a couple of hours and had it back within that day. Excellent service and I would recommend Computer Repair and Care to anyone. Very nice guy and very helpful."
Company response : Thanks for the feedback Jenna, it was a pleasure to help you.

If any future problems occur please do not hesitate to contact me for help.
Jenna Fryatt - 27 Mar 2013
Currently I am working away from home in Canada. Keeping in touch with my parents, who are not IT orientated, can be challenging. Jamie provided an excellent, personal service to connect us. First he went out of his way to take calls and emails...
"Currently I am working away from home in Canada. Keeping in touch with my parents, who are not IT orientated, can be challenging. Jamie provided an excellent, personal service to connect us. First he went out of his way to take calls and emails from me, across the time difference, to understand what we wanted. Second he provided hardware purchase advice, and upon authorisation, bought items on our behalf. He then made a visit to my parents’ home and installed a new HD webcam, connected my parents\' computer to our external speakers, installed all relevant software, included the remote access software I had requested. He left instructions with my parents about how to simply use the new hardware and software. The service was excellent, the value for money excellent, and the personal touch and ability to listen and act on what we wanted was very pleasing indeed. My parents and I now enjoy HD video with great sound when we communicate over the long distance, and, if needed, we now have the facility for me to remote access my parents computer to help them with any software issues they have. Jamie made our family’s long distance connection that much better and easier. We are very grateful and can wholeheartedly recommend him to others. Thanks Jamie!"
Company response : Andrew,

Thanks for leaving this feedback on my services, it was a pleasure to help your parents out to enable communication oversea\'s.

If your parents need any future support with hardware then I will be happy to help, all the best with the remote support as I am sure your parents will hugely benefit from your help on this.

Regards,
Jamie @ Computer Repair & Care
Andrew Bowker - 27 Mar 2013
Jamie is clearly very knowledgeable and very passionate about providing a really good service to his clients, this is brilliant! So whereas I went to resolve one issue we have have discussed lots of other matters, all of which Jamie can help with...
"Jamie is clearly very knowledgeable and very passionate about providing a really good service to his clients, this is brilliant! So whereas I went to resolve one issue we have have discussed lots of other matters, all of which Jamie can help with and as a result I feel much more knowledgeable and reasurred knowing where to turn should I need any more help. Thank you and can\'t recommend highly enough."
Terry Webster - 29 Jan 2013
Fast service with great value. I needed my failed hard drive inspecting and replacing. Unfortunately my hard drive was not recoverable, save for a large financial investment. I was given clear choices and costs of each option. I was not pushed in...
"Fast service with great value. I needed my failed hard drive inspecting and replacing. Unfortunately my hard drive was not recoverable, save for a large financial investment. I was given clear choices and costs of each option. I was not pushed in any particular direction but given helpful advice about which option would be best.
Highly recommended."
Company response : Dale, many thanks for leaving this review.

I appreciate your business as a small local business, please let me know if I can be of any further help with attempting to get the data off the hard drive through the company I use for more serious hard drive failures.

Kind regards, Computer Repair & Care
Dale Wolverson - 15 Dec 2012
Having had difficulties with a national company, it was refreshing to find someone so local who could provide such a good service. Our broken laptop was thoroughly cleaned out and restored and we were kept up to date with progress. I would...
"Having had difficulties with a national company, it was refreshing to find someone so local who could provide such a good service. Our broken laptop was thoroughly cleaned out and restored and we were kept up to date with progress. I would definitely use Computer Repair and Care again."
Company response : Many thanks Fiona for the glowing review, so glad that you were pleased with the services provided to you.

Goes to show that a smaller independent business can offer just as good service as a larger retailer, often a better service.

Thanks again, have a great christmas!
Fiona Ayre - 5 Dec 2012
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