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| About GrayPROFESSIONAL OVERVIEW:An experienced B2B Territory Sales Consultant with a proven track record of success, consistently achieving the status of Top Sales Performer. Ability to generate tangible leads and follow up to completion of the sales process, increasing the profitability of a company. A strong pro-active leader, empowering staff to take ownership, providing coaching, training and mentoring to build cohesive teams working together to achieve individual targets and company objectives. Results oriented and customer focused, with excellent relationship management skills. Experienced in account management, cold calling, new business generation, planning and organisation, crisis management, customer service, staff training, expanding territories and customer bases. EXPERIENCE: Account Management Responsible for the management and development of major corporate accounts Appointed to identify new sales opportunities and maximise account profits Reviewed the market to identify a number of new potential clients Led high level negotiations to secure various new clients and contracts Provided support to the sales department on all business services Business Development Formulated, developed and executed sales strategies to facilitate growth Opened up markets for innovative products securing significant ‘early wins’ Handled sales budgets, development forecasts and business scheduling activities Led strategic review of the businesses to identify new sales channel opportunities Evaluated new products and solutions and planned introduction to the marketplace. Relationship Management Extensive experience of acting as primary liaison between the business and customers Excellent communication skills, the ability to interface at all levels including boardroom level Strong enforcement of QA and QS controls in all account management and service delivery Customer Service Identified customer issues, listening to the customers expectations Formulated an action plan to provide a timescale within which to resolve a query. Maintained contact with customers, providing feedback at all stages in resolving the issues Ensured all relevant departments were aware of progress made on customer issues Ensured all customer issue resolutions met with company standards Maintained excellent company reputations for providing a consistently high standard in customer service CAREER HISTORY: Aug 2009 to Dec 2009: Sales Consultant MulticareGb Ltd Aug 2008 to June 2009: Sales Consultant Cromwell Tools Ltd Mar 2008 to Aug 2008: Accounts Holder: Welcome finance Debt Management Co Sep 2007 to Dec 2007: Sales Consultant: Credit Solutions Responsible for providing debt reducing solutions to businesses for On-line Debt Management Company Responded to initial online enquiries in a timely manner to ensure the lead remained active Sep 2000 to Aug 2007: Sales Consultant: Bonnetts Chemicals Responsible for generating new business in the sale of Janitorial and Cleaning Products Consistently achieved the status as a Top Performer within the company, achieving above target Managed an existing client base to identify opportunities to increase the base and variety of customers Co-ordinated the supply and delivery of products to customers on a daily basis to meet delivery times Ensured all associated paperwork was completed in a timely manner including sales invoices Worked extensively with customers to ascertain specific requirements and agree delivery Planned delivery routes and time schedules to maximise on diary management Oct 1995 to Sep 2000: Industrial Caterer: HM Prison Services Responsible for providing catering services for all inmates within the facility Provided training and supervision to 20 prisoners on food preparation and cookery skills Ensured all Health & Safety and Food Hygiene checks were checked and complied with Maintained a safe, secure and informative working environment EARLY CAREER INCLUDES: Catering Manager RH Freight Financial Consultant Windsor Life Assurance. Catering Manager (Warrant Officer) Army Catering Corps Various Chef roles up to Chef Manager Hotels in UK and Jersey PROFESSIONAL AFFILIATIONS: • Hotel and Catering Institute Management Association • Institute of Management • Institute of Sales and Marketing EDUCATION & PROFESSIONAL QUALIFICATIONS INCLUDE: HM Prison Service Advanced Food Hygiene Certificate HM Prison Royal Institute of Public Health & Hygiene Certificate Qualified Financial Consultant City & Guilds Hotel and Catering Craft Trainer Teaching Award Sales and Marketing Certificate in Professional Selling NEBSS Diploma Food Hygiene Certificate Bookkeeping and Accounts Diploma in Basic Computers Spanning the last 45 years! |
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