Company Profile
With many years' experience in the optical industry, Spectacles.gb Rayleigh Ltd provides a vast range of designer spectacles and contact lenses to customers throughout the local area. Founded in 1965, the business is based in Rayleigh. In May 2000, the company launched its website, which resulted in the start of its very own store opening in November 2002, in Rayleigh, Essex. Since then the website has steadily grown to become one of the leading optical sites on the internet. The site now offers a fantastic range of designer frames and contact lenses from around the world.
The practice offers comprehensive sight testing, contact lens check ups and dyslexic screening is also available for young and old patients alike that may suffer from reading problems to migraines, which is intended to be cost effective for everyone. With a fully fitted proffessional workshop, the business also has friendly and experienced staff allowing clients to receive the right advice in respect of frame and lens choice.
The company is managed by Frederick George Templeman who has been focusing on the opticians market for many years. Having previously worked for templemans opticians, Frederick George Templeman is more than qualified to oversee the company.
The company can supply bespoke range of designer frames and contact lenses that look fantastic on and are ideal for all to enjoy. Extreme styles are a speciality, the frame range includes such names as Dolce and Gabbana, Gucci, Kunoqvist and many more. The frames are available on the website and instore.
Hours of Business
Spectacles.gb Rayleigh Ltd are open for business from 10:00 to 5:30 Monday to Tuesday, 10:00 to 5:00 Wednesday, 10:00 to 5:30 Thursday to Friday, 9:30 to 5:00 Saturday and are closed Sunday.
Customer Reviews
1 Customer Reviews | 0 Positive |  | 1 Negative |
| Value for Money : |  (1.0) |
| Customer Service : | (1.0) |
| Quality : | (1.0) |
1.0 out of 5 | I tried to find an alternative to paying high street glasses and found these cowboys! Freddy Templeman (owner) talked me into spending more on the lenses to get special thin ones that were ordered in from Japan and when they arrived the finish was shocking. The lenses may have been thinner but the way they had been put into the frames left a lot to be desired. My special, expensive (£260) thin lenses were about 3 times as thick as the cheaper ones I currently wear. I found out (from a high street optician) that this was due to the lenses not being "knife-edged" in the finishing which completely negated any benefit gained by expensive "thin" lenses. Naturally, I returned the glasses immediately and requested that a full refund be paid. Mr Templemans 100% satisfaction guaranteed or a no quibble refund is clearly stated on his website and was verbally confirmed to me on 2 seperate occassions but unfortunately it is imaginery. His guarantee covers frames only and not any expenses he may have incurred. Put another way, I'll guarantee the things I can resell if you send them back to me! Thankfully consumer direct (the new name for the office of fair trading) have taken on the complaint and have assured me that they will get me a refund however it is still incredibly inconvenient that online sellers don't care about there customers. My wife, 2 children and I all wear specs and as such we spend a lot per year on new glasses. I can assure you that we will not be spending any further money with this company and strongly urge anyone considering it to look elsewhere. It really isn't worth the hassle involved with this company just to save a few quid! Jim Bone reviewed Spectacles.gb Rayleigh Ltd on 8 Apr 2009 |
| | Company Response : I spoke to Mr Bone about his glasses, prior to ordering, and warned him that the frames that he had picked were on the large side for the prescription that he needs to wear. Mr Bone's prescription is extremely strong and even though we ordered the thinnest lenses we could for him, because of the frame he picked they still came out quite thicker then Mr Bone expected. Our aim in receiving any order is to ensure that we try and get the best results we can for our clients, but when you deal with a patient over the phone, the advice we give is limited. We have no sight of their existing eyewear and try and be as honest as possible in the advice we give. Unfortunately Mr Bone choose a frame that in our aponion was not suitable for the prescription he currently wears. |
Location Map
Nearby Local Travel Links
Spectacles.gb Rayleigh Ltd is also listed in...
Health and Beauty >
OpticiansEast Anglia >
Essex >
Rayleigh
