1.05 1.0 out of 5 - Ordered 4 windows and a door; wrong glass was fitted in door and panel had to be replaced, 2 panes of glass in 2 separate windows were damaged and had to be replaced and when one of the panes were replaced the fitters damaged the frame which had to be replaced but what annoyed us more than anything, the fitter was seen damaging the frame but later tried to blame someone else.
| Geoffrey Barnsley - Bromsgrove |
Company response : Mr Barnsley your instlation is PERFECT i am aware we got the wrong glass design in the door which we replaced straight away, the glass unit which you said had a mark on we replaced even though 2 people that came out to see it could not see anything on the glass. The window which had a mark on it we belive it was caused by the kitchen fitters leaning the new units againt the new window which we replaced straight away. |