Printer Supplies Company in Sunderland (UK)

PrinterFood
25 Laura Street,
SUNDERLAND,
SR1 1PT
www.printerfood.co.uk
View Tel Details

Company Description

With six years experience in the Printer Supplies business, Printerfood is a dynamic business that provides own-brand compatible and original (HP, Lexmark, Epson, QMS, OKI, Brother etc) printer supplies to businesses and retail customers throughout the North-East. Established in 2005 they are in based in Sunderland.

The company offers a professional stock control and free delivery service to large businesses which is proven to cut costs and save staff time. Their expert staff are happy to advise on any printer related question for all customers from walk-in retail home users to large corporate clients. PrinterFood supply their own, fully tested and certified, brand of inkjet cartridges and laser toners as well as all OEM (original) product.

They have an expanding customer base that are located in and around the North-East, including schools, charities, industrial clients and professions such as solicitors and accountants. A particular strength is with the voluntary sector where deliveries can be made to multiple locations but charged to a central office. The company supplies a wide range of printer consumables made for them by well-known manufacturers and in many cases offering increased efficiency. Their own products are fully tested and guaranteed which makes them ideal for the home or office user looking to minimise the cost of their printing and products are available both retail and on account at competitive prices.

PrinterFood are members of the Sunderland Business Network, Durham Business Club and Federation of Small Businesses. It is registered with, and accepts payments from, Sunderland, Durham and Newcastle-Upon-Tyne councils.

The company is owned by Mike Whitehouse who has been involved in the Printer Supplies industry since 2005. Previous experience with several high street chains has ensured that the customer service ethos is very strong within PrinterFood.

Key Products

Epson compatible cartridges

A range starting from £2 to £4.49

Media Sciences Compatible Cartridges

Very high quality manufactured laser toner cartridges for Dell, Samsung,...

Media Sciences Wax sticks

A fabulous range of compatible wax sticks for Xerox machines

OEM Cartridges

Original printer cartridges from all manufacturers inc, HP, Canon, Lexmark,...

Own brand printer cartridges

Huge range of cartridges for HP, Dell, Epson, Lexmark, Canon, Brother, Xerox,...

Key Services

Computer Advice and Lessons

We are able to visit you in your own home and lead you gently through...

The last 10 Customer Reviews

View all 14 reviews | Write your own review

[1]

Jackie Iley
Sunderland

4.7 out of 5

Posted : 13 Dec 2011

We can always rely on Mike at Printer food to come to our rescue and deliver a cartridge at short notice. He's always happy to help us with troubleshooting and his customer service is always spot on.

Useful

[1]

Peter Sparrow
Sunderland

5.0 out of 5

Posted : 4 Dec 2011

Mike has become indispensable to me. He is extremely knowledgeable about his products and never makes me feel bad about my own inadequate knowledge. His cartridges are significantly cheaper than any others I have found, yet they also last significantly longer. I recently had a faulty cartridge: Mike saw it, not as a problem, but as an opportunity for excellent customer service. He tested it and found that it had an electrical fault - wasn't aware that such a thing could happen to a cartridge - and replaced it, though I had had it for several weeks. When I talked about buying a new printer from him, he discouraged me on the grounds that ink costs would be much higher with any replacement. We need more like him!

Useful

Company response : Thank you! I just treat customers in the way that I would like to be treated... please tell your friends!

[1]

Amna Ali
Newcastle

5.0 out of 5

Posted : 1 Dec 2011

Mike's ink cartridges are great value for money. I have a Epson Stylus printer and buying the official stylus printer inks were extremely costly with the inks running out within a week. In comparison, Mike's inks are £20 for a bundle of four (the various colours of inks) and last three times as long.

In addition, his customer service is second to none. When I used his inks for the first time and my printer wouldn’t work, he was only too willing to help. We discovered the problem wasn’t that there was an incompatibility with the inks, rather, I foolishly had pieced the opening of the inks before attaching them to the printer which you should never do.

He was very helpful in checking the printer and explaining this to me. He spent a great deal of effort and time to clean the printer and get it working properly again. I went home with my printer and inks intact and working as they should be.

Useful

[1]

Daniel Ryder-Walto...
Bishop Auckland

5.0 out of 5

Posted : 6 Sep 2011

I recently experienced a problem with one of Mikes toners, only to find it was mechanical error with one of our printers.
But, Mike's customer service was absolutely fantastic, he didn't have the one I wanted in stock for a replacement, but he kindly took a cartridge out of his printer to send to me while they came into stock.
This I thought was exceptional customer service and I'd be happy to buy from Printerfood as long as paper is neccessary.
Thanks Mike! :-)

Useful

[1]

Karen Ferguson
Newcastle upon Tyne

5.0 out of 5

Posted : 9 Aug 2011

I recently purchased an HP8000 printer from Printer Food. The product, as with most HP products is superb. The price was very competitive and the service that I received was second to none. I highly recommend!

Useful

[1]

Alan Denham
Sunderland

4.7 out of 5

Posted : 19 Jul 2011

I have used Printerfood as an ink supplier for some years, and now have bought a new printer from them. Good, knowledgeable advice given, no pushy salesmanship - all good things, and I will continue to use them as my principal supplier

Useful

[1]

michelle Edmundson
South Shields

5.0 out of 5

Posted : 30 Jun 2011

When I worked in Sunderland I used Mike at Printerfood for all our printer and toner needs so it made sense when I moved jobs to South Shields I would use him. I still get the same excellent service, any advice I need Mike is always on the other end of the phone happy to answer any queries I may have I can honestly say we have never had any problems with the service and will carry on using him for years to come.

Useful

[1]

Scott Nell
Houghton le Spring

5.0 out of 5

Posted : 27 Apr 2011

I was buying my laser printer ink from PC world until they put the price up from £35 to £50 per cartridge overnight. Then i came across Printer Food where i can buy them for around £20 per cartridge and they last just as long if not longer. The guy also gave me a great tip on making it last longer which works a treat. Now i don't go anywhere else.

Useful

[1]

James Cowan Duff
PMI Services
Sunderland

4.3 out of 5

Posted : 25 Oct 2010

This company is a find!
HP catrirdges have been costing a fortune.
No-one else mentions that large cartridges are available.

Useful

[1]

Sheila Wilson
Sunderland

5.0 out of 5

Posted : 23 Sep 2010

I work in a school in Sunderland and have dealt with Mike at Printerfood since he first set up this company.
I can say from my experience guality of goods and service has been exceptional. I would recommend this company unreservedly. In the unlikely event of there being a problem he act immediately so there is no problem.

Useful

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